GlobalMeet Webcast vs. Zoom Workplace

Their team was very hands-on and helpful in the set-up and execution of our meeting. I would recommend them, especially for first-time virtual meeting planners. They were thorough and thoughtful in the planning process, which made the execution smoother.

Incentivized

* Onboarding new employees - adaptation is quick and easy for new employees - for phone and meeting use. * Administration is quick and easy as well as finding answers to the 'what ifs' * Delegation for scheduling and creating scheduler links - what an awesome process - delegation allows for ease of on-boarding new employees - pre-emptively setting up their meetings and orientations in advance of start date *AI summary - our development teams uses them for ALL meetings creating a great history and follow up process for the entire team

Incentivized

• It's very helpful to have a point of contact to manage communication and the event. We've worked with a few event managers over the years and they have all been great.
• We've also had great experience during the production (e.g., pre-recording sessions for simlive events). All the production team members we've worked with have been professional and efficient.
• Our main account contact has been an absolute pleasure to work with. He is detail oriented and responsive. And we particularly appreciate his thoughtful follow-ups after the events to confirm everything met our expectations.

Incentivized

• It's a great way to connect around the world with minimal bandwidth consumption.
• Meeting our peers and exchanging ideas is made possible through the use of high-quality video and audio calls.
• Exceptional audio and video quality; we are recording meetings and transferring them to other storage.
• Compared to other apps, it has more features and allows for efficient file sharing within the chatbox.

• Although I love the polling feature, there are a few kinks that could be worked out, as the dialogue box at times interferes with the presentation.
• Have the "guest" and "host" bubbles bigger when logging in, sometimes guests get confused and log in as a host accidentally thinking they need a password to join.
• A kink I've noticed lately, is not being able to upload presentations forcing me to use screenshare. I'm not sure if it's a naming convention or why this error occurs.
• I have limited use in the webcam feature as when using it in the past there was a serious lag time making it difficult to communicate, but, it could've been my internet speed as well... I'll have to give it another shot.

Incentivized

• You need an app to make the calls and meetings, but it would be perfect if it had a web-based option.
• Sometimes when internet speed drops, the audio quality also drops; I would understand the video quality dropping, but the audio doesn't consume much bandwidth, so it would be nice to have a consistent audio even on low internet speeds.

Because every other conference tool is expensive, bloated, or fails to make it easy to just have a call with someone.

Incentivized

Generally, I find it relatively easy to use, but I'm a techie, so I understand that a certain amount of training is required for most other business users. The counterpoint here is, of course, that GM provides excellent knowledge articles and training material. The barrier of entry is a bit high due to customer hesitation to "just try it". Training is necessary, but well done and available. Knowledge is a Self-Service after all.

Incentivized

Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.

There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.

Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.

Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.

Incentivized

If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.

GlobalMeet is much superior in service and attention to detail for their client's events. Repeat business is a gauge of success and they have much repeat business.

Incentivized

Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.

Incentivized

Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.

• GlobalMeet Webcast has allowed us to provide our training to a large audience at a price point suited for a non-profit

Incentivized

• We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
• We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
• Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible

Incentivized