Global Shop Solutions ERP Software vs. IFS Applications

We need an all-in-one ERP system, and it suits basic needs. If you are looking to utilize reporting or utilize the CRM you will have to learn to format the information you are able to pull to make it manageable and easier to read. This ERP uses a Crystal Reports system that needs to be converted into Excel or another software program to sort and identify anything. There are a lot of advantages and I am sure the issues we are having are because of how our staff is using this system or has set up this system for our needs.

Incentivized

Not every Enterprise Resource Planning (ERP) System does not cover all the industry verticals and all the functionalities and requirements for a specific industry as built-in features. Although IFS Applications does not completely cover all the requirements and all the industry verticals, it can be implemented for any industrial company with minimum configurations and customization, which is very good when implementing an ERP system. Since it supports web and mobile versions of the application as well, the users ind it easy to use.

Incentivized

• The CRM has really advanced and allows us to track the efforts of our sales staff, as well as identify trends. We are heavily using this system to track our sales team's progress and utilize the events, opportunities and to-do tasks as well as identifying the customer history all in one spot.
• Supply and Demand section is used by pretty much everyone. This allows us to identify what is on-hand and the history of the parts' use. It is easy to follow and make changes.
• Order Entry allows us to track all orders in an easy fashion. This is very straightforward and simple to use.

Incentivized

• Accounting
• Finance
• Complex Inventory

• You are unable to match a debit and a credit on a customer or vendor account to remove it from the open ledger.
• Reports (and some processes) tend to change with little notification.
• Many of the company options are not "common sense." What you think they would mean, actually do something very different. This makes it difficult to get your settings correct without ample research and testing.

Incentivized

• Project Budget control other than Procurement
• Customer Advance settlement process should be Manual rather then Auto Adjustment
• IFS GSO Support should be more proactive

It standardizes our processes, it helps keep things moving financially, as stated previously the asset tracking and inventory functions alone are priceless. This has really been a fantastic tool and helpful across the board with both our accounting, IT and even helping leadership with planning, forecasts, and budgetary matters. You can literally tailor this to your needs, and it's reliable, easy to understand and logical even with their back end tables. Their software is a class act

Incentivized

In overall, the companies get many advantages, where we can forget most of the things which can be considered for room for improvement. The user interface is good. It supports mobile versions an has several mobile applications for specific areas with Android, IOS and Windows versions. It allows several deployment options such as remote hosting, IFS Cloud hosting and on-premise hosting of the servers. IFS Applications can be easily and safely integrated with other systems.

Incentivized

We have been unable to get answers to our questions, solutions to our problems, and they don't seem interested in working in the construction industry.

This works the best for a manufacturing business. Any other type of business, I would look to other products.

Incentivized

Microsoft AX, QAD (in continuation of our previous ERP), Sage X3 was an out of the box ERP that was part of initial RFP. We have chosen IFS based on the compromise between costs & budget, functionality, technical features, and feedback from similar customers that gave their feedback. The project manager team and qualification level of technical or consultant teams were differentiating factors too. Finally IFS application was named in the Gartner’s mid-market ERP Magic Quadrant, along with SAP, and helped us to finalize our choice

Incentivized

• The ROI on this software is incredible, I seldom gush but I genuinely cannot see any industry where this wouldn't be applicable and useful.
• The forecasting alone is worth the price of admission
• We love the simplicity and elegance of handling our IT inventory
• About the closest thing to a complaint would be sometimes the updates can be a little fiddly with specific dot.net requirements but they're great about supporting even aging hardware and OS's.

Incentivized

• Positive impact in terms of global process alignment.
• Positive impact in terms of a single system of truth and reporting.

Incentivized