Glassdoor.com vs. symplr Talent Management Solutions

It really depends on if you're an employee or an employer. If you're someone who is looking to research a company you're considering joining then absolutely Glassdoor.com is an important data point research. I stress "data point" - the information posted about employers should be taken with the proverbial grain of salt. Most of the negative comments are written by disgruntled employees with an axe to grind. If you're an employer, beyond keeping tabs on your reputation on Glassdoor.com, there's not much to recommend.

Incentivized

It really is the best solution to any organization that needs to provide and track employees continued learning or learning of policies and procedures. The tracking is great on all ends. The interface is simple and easy to navigate. It may not be suitable for an organization with under 10 people as it is quite extensive and may be a bit over the top.

Incentivized

• Salary estimates that are accurate
• Allowing people to rate your company
• Advertising and combining Indeed and Glassdoor.com into 1 sponsored account

Incentivized

• Customer service is available via email and phone when needed.
• Individualized training sessions available for project challenges.
• Provide personable service from all aspects of the organization.
• When we had issues with compatibility of third party courses, the staff focused on our need and made it work.

• Annoying e mail notifications, 3 or 4 per day.
• Bad location targeting. Sometimes I get job offers from other countries.
• Mobile app not very user friendly.

Incentivized

• To allow our team members choice, we offer training as either/or. The current system does not record either/or completions
• To end enrollment of new hires for training at a set date, requires also ending the training of all those not yet completed.

I see no reason at this time to change how we would continue to work with Glassdoor.com as a go-to resource for our hiring needs. As we look to hire in the future we will certainly return to Glassdoor.com as well as recommend Glassdoor.com to colleagues and anyone we know who is looking for a platform that they can look to for reliable employee resourcing.

Incentivized

Looking back we can say that every year we used Performance Manager and other products too like HeathcareSource's Compensation and Position Manager we saw the ease of use for employees and HR staff members increase, we saw employees getting more comfortable with the product and HR Staff getting better at expressing their needs to the HealthcareSource team and this made us want to stay with the same company, when things are getting better each year we know we are in the right place.

Glassdoor.com has proven to be an incredibly user-friendly platform that is both intuitive and easy to navigate. I find the overall functionality to be straightforward, which makes it simple to learn and use effectively, even for those who may not be very tech-savvy. I have encountered no difficulties when it comes to posting open positions, enhancing visibility through boosts, or reviewing and managing applicants. Everything is clearly laid out, making the entire process efficient and seamless.

Incentivized

The product is very intuitive to the end users and our online documentation seems sufficient to train our new employees.

Incentivized

Support is generally excellent, but there can be a fair amount of bureaucracy at times for requests. The support people are very knowledgeable of the platform, but sales seem to regurgitate the same info when trying to negotiate or upsell a client. Technical issues are rare and usually solved quickly.

Incentivized

On the previous rating scale, I kept thinking "it depends". If I know it's an easy question or easy fix, the response is super fast. If I know I am asking something complex, custom or I just know it's not going to be able to be answered by 1st tier, it can take some time. I have worked on these issues with them (they are all very nice) I do now have avenues for finding things out from one person. We had one issue where we had a major problem and it required a software patch and their support team worked throughout the weekend to create, QA, and deliver the patch as promised. I was very impressed

Incentivized

To be honest, we use both LinkedIn Jobs and [Glassdoor.com] to make sure we get the largest number of quality candidates quickly. LinkedIn Jobs allows us to learn more about the applicants before we ever speak to them, but Glassdoor allows candidates to learn more about us before they ever apply. Both boards have their complementary benefits and downsides, so it's a good idea to combine them if your organization can afford it.

Incentivized

I have seem other products such as Success Factors and Softscape, we went with HealthcareSource because we really like PerformanceManager but also because we planned to expand our use of their products for other areas of the talent management spectrum and eventually started using their Compensation and Position Manager products too.

• Average time to hire a candidate is shorter on Glassdoor when compared to our primary platform.
• Overall employee sentiment has gone up since we started using Glassdoor and came to know what are the pain points of our employees. It was an eye-opener and since then we made many changes which led to employee satisfaction.
• Organization image has improved as we always try to take the feedback constructively and actively try to acknowledge and respond to the reviews.

Incentivized

• NetLearning has increased our nursing CEU credits with the most efficiency. Now nurses can take courses on NetLearning and have it track their hours.
• On a compliance standpoint, NetLearning has benefited us when we are being audited and we have to show what trainings or classes an employee has made. Also, to make sure that their certifications are up to date.

Incentivized