Getscreen.me vs. ISL Light

It's well suited for IT employees who want to have an easy way to connect to other empoyees or customers. the quck conenct functionallity is easy to use and setup. Unfortunitly in germany some customers got slow internet and the performance from getscreen.me is not so great compaired to other remote desktop software.

Perfect for remotely accessing user machines. Better than any of the competitors such as Anydesk etc. Feels a lot safer and the auto rollout makes it perfect for large organisations and small Cannot think of a case when it's less appropriate!

Incentivized

• easy connection to new clients - both one time use and permanent
• keep computers organized
• support remote users from any device - even a cell phone with ease
• multiple users with different subsets of computers
• file sharing
• block remote keyboard and mouse / monitor if needed
• connection log
• custom branding and personalized quick connection link

Incentivized

• Prikaz strani na kateri se nahaja uporabnik
• Prikaz kontaktov uporabnikov
• Zgodovina pogovorov s strankami
• Možnost spreminjanja statusa dosegljivosti
• Nalaganje datotek, zajemov slik,..
• Klepetalnik, ki je enostaven za uporabo
• Nas obvesti, da smo dobili sporočilo, tudi če smo izven klepetalnika
• Display the page the user is on
• Displaying user contacts
• Customer conversation history
• Ability to change availability status
• Uploading files, capturing images, etc.
• An easy-to-use chatbot
• Notifies us that we have received a message, even if we are outside the chat room

• On a mac, better ability to trigger a hidden dock
• Certain key commands don't work and only trigger the computer you're actually on, not the remote one.
• Make it a little less IT focused and a bit more layman friendly with some naming and features.

Incentivized

• Need a control toggle at least on AlwaysOn. User moves the mouse and you lose all control instantly.
• Clipboard features are a bit wonky still, and your clipboard seems to get emptied a lot. So if you're trying to copy and paste you might lose something
• Passwords for the systems are saved per machine, so if you work from multiple devices it can be tricky if you have complex passwords

Incentivized

Value for money - Getscreen.me stands above the rest!

Incentivized

We are renew the license for 10 years now and we do not see why would change that. It just gets better with every new version.

For what we need it to do, it just works. And I'm sure that we're not even using it to the full extent of what it's capable and designed to do. If we had the need, Getscreen.me has many more features that we could implement. If the need arises in the future, it's great knowing that we already have a tool to utilize.

Incentivized

It is very easy to use. You hardly need any computer knowledge to learn how to use it, as everything is displayed in easily recognizable icons. Although its appearance does not look cutting-edge, it could have a more modern look, but it must be said that everything is understandable, and with just a couple of taps on each icon that appears, you already know what each thing is for, and it allows you to use it skillfully and fluidly. Everything is perfect in this regard.

Incentivized

During the entere time of use, I have never come across any availability issues.

High performance!

Incentivized

When I did reach out at the early days of using Getscreen.me I got a pretty prompt response, and all of my questions were answered. Since then, I have never needed to contact support. This is a GOOD thing!

Incentivized

We had issues with mouse skipping on mobile devices. Support is immediatly availabe, they examined our case and in one of the new versions of the app this problem was gone.

Easy, fast and worked every time to date!

Incentivized

It was so easy!

Incentivized

While TeamViewer is a more mature/developed product. TeamViewer has more features and the interface is very similar but TeamViewer feels better. While TeamViewer currently takes the lead by a small margin for us, Getscreen.me is a very capable application for our needs. For the price/performance we prefer Getscreen.me.

Incentivized

In our specific case user console simplicity in ISL light is a major positive for ISL light. ISL always on agent for unattended access is vastly superior to TeamViewer's solution. TeamViewer has become bloated in recent years, changing things for the sake of changing them, rather than improving their offering. One advantage TeamViewer has is a copy-paste file function that does not require the use of cumbersome file transfer tool.

Incentivized

Easy to deploy onto new devices. Ability to group devices so they can managed remotely efficiently.

• Cheap cost - I got it on Appsumo with no monthly fee.
• The freedom to solve issues for transport companies given the high amount of data and control.
• It works 100% of the time. There's never been any downtime from experience.

• We can now help our customers within minutes. Sending a technician could take hours or even days.
• We can immediately help customers who are stuck and unable to refuel so that they can continue their journey.
• We can now quickly resolve warranty cases, so that it hardly costs us any money.

Incentivized