Geotab vs. Samsara Vehicle Telematics

Geotab is a good product. I think ultimately it falls short in the clunky-ness of the program. If you are not intending to have users utilize the website and instead are going to feed data into a BI tool I think it would be a great product. I think if you are aiming to have the website utilized by your users and are looking for a one-stop-shop to drive your end-users to for reporting and data and are aiming to manage the program out of the program itself—I would not recommend it. I think the UI and UX clunky-ness is a hindrance and will lead to a lot of training because the learning curve is so steep. If you have a large Training team owning this and can swing that, it would be fine. However, if you are scrappy and looking for minimal need to train and re-train and want something intuitive and with a low learning curve, this is not it.

Incentivized

Samsara is a great tool for tracking our vehicles and also for being able to view video footage to prevent and review incidents on the road. The front facing and cab facing cameras are invaluable to ensure the safety of our employees and prioritization of our customers. We have used the footage multiple times.

Incentivized

• I appreciate the breadcrumb reporting and the ability to see specific data points every second.
• The accident reconstruction is a great tool.

Incentivized

• Fleet Visability
• DOT/FMCSA Compliance
• Fleet Health/Maintenance

Incentivized

• The UI is very clunky.
• Reporting and dashboards are not intuitive.
• The UX leaves a lot to be desired.

Incentivized

• More integrations with other tracking applications specifically DispatchTrack.
• Mobile admin app.

Incentivized

easiest telematics we have ever used

Great support team. Always available by chat, phone, email. They have always answered our questions and issues that we've had with the software. I'm thankful to have such a quality team to back their product. I was surprised by the level of access and transparency they offer to their customer service team to share with us.

Incentivized

GREAT PEOPLE. WHO KNOW THEIR PRODUCT AND WERE EXCITED TO SHOW US THE SYSTEMS

EASY TO FOLLOW- EASY TO USE

I think ultimately the product itself is good, however, the other competitors in the space have much better UIs and they almost all seem more intuitive. The reporting is easier to create and not just based in Excel and they feel more developed. I think that if Geotab were to focus on their UI and UX and really develop it more, there would be a significant bump in customer satisfaction for Geotab and they would be a huge force in the enterprise space.

Incentivized

Samsara [for Fleets] is head and shoulders about the opposing products we stacked it up against. Between the ease of use for the driver app, the intuitive user friendly homepage and attentive staff and support team that Samsara provides makes their solution second to none. There have been multiple times that I have suggested items in the respective area of the website and within days I'm having a conference call with their development team so they can better understand what I'm looking for and how to make it happen and appeal to all customers in a constant effort to add value to their product.

Incentivized

• Tracking has allowed us to recover assets from exited employees saving us about $500k.
• While we could have had a dent in our fuel costs from idling or speeding some of the mechanisms used in the system haven't allowed that to come to fruition.

Incentivized

• Reduced accident frequency.
• Reduced liability for accidents caused by others.
• Mitigated and quick resolutions to accidents caused by my drivers.

Incentivized