Function Point Productivity Software vs. Jotform

FunctionPoint (FP) is great for agencies performing any type of task oriented work. If your workflow cannot be broken down into a set of outlined and easy to define tasks (even if the output of the task is abstract) then FunctionPoint would be difficult to implement. FunctionPoint is fantastic at defining scope in an engagement and forcing those who execute the work to stay within that scope if tasks are well-defined. If your work requires a lot of group collaboration and sharing of tasks, you may struggle with FunctionPoint's inability to share a single task simultaneously

Incentivized

With a vast selection of pre-designed templates to choose from, ranging from event registrations to customer feedback surveys, JotForm caters to a broad spectrum of needs. Each template is fully customizable, allowing you to align the form's aesthetics with your brand identity effortlessly. JotForm has arrived to streamline and elevate your processes to a whole new level.

Incentivized

• Financial analysis and reporting is one of the tool's primary differentiators
• Function Point has tremendous support and is very helpful when we have questions or issues
• Time tracking and project management is also very solid
• Estimating, statements of work and new project setup is very easy

Incentivized

• The ease of use is my favorite part of the Jotform. You don't have to be an IT guru to use it, but the results of your creation will surely make people think you are.
• Jotform keeps all my event request organized and accurate.
• Editing forms is done with ease.

• Reporting- FP offers many pre-loaded reporting functions but sometimes all of this amounts to our job summaries and not specifics.
• Employee calendar/scheduling- FP does a lot for us and streamlines our processes but one of the main aspects it's lacking is the ability to use the system for employee management like PTO requests, Out of Office, Working Elsewhere, etc.

Incentivized

• I would love for Jotform to offer an a la carte for some of the products like maybe we pay for more form views and submissions but not all the other stuff.
• Flexibility in css.
• More options in the name field, maybe I want the last name first or for it to be a full one entry box.
• A phone number entry field.

Incentivized

It's exceptional software

It is very user-friendly and intuitive. The interface is very simple and straightforward. The elements are easily accessible even without having any prior knowledge of the interface. The customer support is incredibly awesome. They respond to you within 24-48hrs tops. They also provide a list of questions and answers that have already been asked.

Incentivized

The support team is one of the friendliest and most responsive I've ever worked with. They are hobbled, however, by a software implementation backlog, buggy software, and a pricing structure that will drive you away.

Incentivized

Their support is truly awful and negligent [in my opinion]. It's rare for me to get so mad as to write a review about it but given what we do, I think it's necessary to document it. We work in mental health and having client data [transmitted] through the API correctly can be a matter of life and death for someone in crisis. We have had repeated issues with this in JotForm and reset the integration multiple times and yet it continues. [In my experience] tags don't transmit, complete contacts are absent, or parts of data [are] missing despite being mapped. [Again, per my experience] their support will initially respond and then you hear nothing. It's been a huge issue and we are leaving them as a result. [I feel] it's truly infuriating and negligent.

Had to opt for Jotform to open in a separate window for some of my phones as being intergrated into my own site caused restricted viewing problems on some devices like mobiles.

Incentivized

We have not looked into other productivity software platforms, we found Function Point and were sold on the capabilities and customer service aspects from their team.

Incentivized

Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.

When compared to the other form builders, it is frankly too expensive for us to use them, while Jotform has just enough features for casual users like us.

Incentivized

• Function Point helped us move from separate systems into one semi-integrated system, proving that integration was efficient and important.
• Function Point was so bug-riddled that it cost us days and weeks in lost productivity.

Incentivized

• It saved me time. Within minutes I was able to create and share forms to collect demographic data.
• While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
• I could not easily identify what new information was provided in a resubmission by a respondent.