TrustRadius

FrontSpin vs. TouchStar Dialler

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FrontSpin
Score 8.0 out of 10
N/A
FrontSpin headquartered in San Mateo offers their automated outbound sales dialer, featuring CRM integration with automated call logging and syncing.N/A
TouchStar Dialler
Score 0.0 out of 10
N/A
TouchStar Dialler is a predictive dialer from Daviker in the UK.N/A
Pricing
FrontSpinTouchStar Dialler
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FrontSpinTouchStar Dialler
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
FrontSpinTouchStar Dialler
Features
FrontSpinTouchStar Dialler
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
FrontSpin
9.8
Ratings
31% above category average
TouchStar Dialler
-
Ratings
Contact preview10.00 Ratings00 Ratings
Dialer-CRM integration9.00 Ratings00 Ratings
Call notes & tags10.00 Ratings00 Ratings
Automatic call logging10.00 Ratings00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
FrontSpin
8.9
Ratings
15% above category average
TouchStar Dialler
-
Ratings
Outbound dialing10.00 Ratings00 Ratings
Inbound routing5.00 Ratings00 Ratings
Custom caller ID10.00 Ratings00 Ratings
Click-to-call10.00 Ratings00 Ratings
Recorded voicemail drop9.00 Ratings00 Ratings
Dialer contact import10.00 Ratings00 Ratings
Campaign & list management8.00 Ratings00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
FrontSpin
9.0
Ratings
18% above category average
TouchStar Dialler
-
Ratings
Follow-up calls10.00 Ratings00 Ratings
Dialer reporting & analytics7.00 Ratings00 Ratings
Dialer compliance10.00 Ratings00 Ratings
User Ratings
FrontSpinTouchStar Dialler
Likelihood to Recommend
8.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
6.0
(0 ratings)
-
(0 ratings)
User Testimonials
FrontSpinTouchStar Dialler
Likelihood to Recommend
Works extremely well for an SDR/BDR team whose main focus is outreach through phone calls. Less appropriate for organizations looking for email cadence or a Salesforce add-on to work within Salesforce.
Eric Sharp | TrustRadius Reviewer
Eric Sharp
Account Executive
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No answers on this topic
Pros
  • Recording of calls and attaching to SFDC records
  • Campaign lists
  • Cost
Jon Crispin, MBA | TrustRadius Reviewer
Jon Crispin, MBA
Strategic Account Manager
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No answers on this topic
Cons
  • Ability to see Salesforce 'Event' types in the lead record.
  • Make column edits sticky
  • Keep doing a great job guys, love your product!
Verified User
Anonymous
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No answers on this topic
Usability
Trained a new recruit on FrontSpin in one session. It's very intuitive.
Verified User
Anonymous
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No answers on this topic
Support Rating
They do well with their support. Wait times are low, and they are eager to help.
ZP
Zach Peck
Account Executive
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No answers on this topic
Alternatives Considered
The cost of ConnectLeader far outweighed the benefits in our specific case and didn't have most of the functions of Frontspin. Salesforce's and HubSpot's dialer aren't power dialers so you can't load a list and go. That is a HUGE benefit of FrontSpin.
Verified User
Anonymous
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No answers on this topic
Return on Investment
  • It has helped us make a lot more calls and keep track of activities done throughout the day.
  • It helps us keep a certain number of calls for each day.
ZP
Zach Peck
Account Executive
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No answers on this topic
ScreenShots