FrontSpin vs. SpitFire Predictive Dialers

FrontSpin

SpitFire Predictive Dialers

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
FrontSpin	Score 8.0 out of 10	N/A	FrontSpin headquartered in San Mateo offers their automated outbound sales dialer, featuring CRM integration with automated call logging and syncing.	N/A
SpitFire Predictive Dialers	Score 6.0 out of 10	N/A	SpitFire Predictive Dialers is a sales dialer software solution offered by OPC-Marketing.	N/A

Pricing

FrontSpin

SpitFire Predictive Dialers

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
FrontSpin	SpitFire Predictive Dialers
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	FrontSpin	SpitFire Predictive Dialers

Features

FrontSpin

SpitFire Predictive Dialers

Preview Dialer

Comparison of Preview Dialer features of Product A and Product B
	FrontSpin 9.8 4 Ratings 31% above category average	SpitFire Predictive Dialers - Ratings
Contact preview	10.03 Ratings	00 Ratings
Dialer-CRM integration	9.04 Ratings	00 Ratings
Call notes & tags	10.04 Ratings	00 Ratings
Automatic call logging	10.04 Ratings	00 Ratings

Core Dialer

Comparison of Core Dialer features of Product A and Product B
	FrontSpin 8.9 4 Ratings 15% above category average	SpitFire Predictive Dialers - Ratings
Outbound dialing	10.04 Ratings	00 Ratings
Inbound routing	5.02 Ratings	00 Ratings
Custom caller ID	10.04 Ratings	00 Ratings
Click-to-call	10.03 Ratings	00 Ratings
Recorded voicemail drop	9.04 Ratings	00 Ratings
Dialer contact import	10.04 Ratings	00 Ratings
Campaign & list management	8.03 Ratings	00 Ratings

Call Follow-up and Quality Assurance

Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
	FrontSpin 9.0 4 Ratings 18% above category average	SpitFire Predictive Dialers - Ratings
Follow-up calls	10.04 Ratings	00 Ratings
Dialer reporting & analytics	7.04 Ratings	00 Ratings
Dialer compliance	10.01 Ratings	00 Ratings

User Ratings
	FrontSpin	SpitFire Predictive Dialers
Likelihood to Recommend	8.0 (4 ratings)	- (0 ratings)
Usability	10.0 (1 ratings)	- (0 ratings)
Support Rating	6.0 (1 ratings)	- (0 ratings)

User Testimonials
	FrontSpin	SpitFire Predictive Dialers
Likelihood to Recommend	FrontSpin Perfect for: Sales Directors, Account Development Representatives (ADR), Sales Development Representatives, Customer Success Managers, Technical Support Specialists, Account Managers People that make calls but don't like the Salesforce user interface Incentivized Verified User Anonymous Read full review	OPC-Marketing No answers on this topic
Pros	FrontSpin Calling one person after another. Follow ups and reminders to call potential clients. Keeping track of completed tasks. Incentivized ZP Zach Peck Account Executive Read full review	OPC-Marketing No answers on this topic
Cons	FrontSpin Many competitors had functionality that FrontSpin is building over time We have had issues at times with emails attaching to SFDC records, and times where it would not get sent out of FrontSpin Incentivized Jon Crispin, MBA Strategic Account Manager Read full review	OPC-Marketing No answers on this topic
Usability	FrontSpin Trained a new recruit on FrontSpin in one session. It's very intuitive. Incentivized Verified User Anonymous Read full review	OPC-Marketing No answers on this topic
Support Rating	FrontSpin They do well with their support. Wait times are low, and they are eager to help. Incentivized ZP Zach Peck Account Executive Read full review	OPC-Marketing No answers on this topic
Alternatives Considered	FrontSpin Works much better than Xant - I would avoid that one at all costs. Is easier to use than Groove and Outreach but does lack some of the more advanced features. Eric Sharp Account Executive Read full review	OPC-Marketing No answers on this topic
Return on Investment	FrontSpin Positive impact - revenue has increased by about 10% in one year as all volumes increased by about 20-30% Incentivized Jon Crispin, MBA Strategic Account Manager Read full review	OPC-Marketing No answers on this topic
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