FrontSpin vs. Sales Dialers Pro

Works extremely well for an SDR/BDR team whose main focus is outreach through phone calls. Less appropriate for organizations looking for email cadence or a Salesforce add-on to work within Salesforce.

I believe Intercloud9 and Mojo are both way better in all areas

• Recording of calls and attaching to SFDC records
• Campaign lists
• Cost

Incentivized

• Multi-line dialing (4 lines max)
• Nothing else

• Ability to see Salesforce 'Event' types in the lead record.
• Make column edits sticky
• Keep doing a great job guys, love your product!

Incentivized

• Policies (cancelations have to be done with 24 hours even if you don't use the software)
• Integrations don't work well and are clunky
• Ability to customize is lacking
• Overall call quality and system quality is poor
• Reporting and getting information out of the system is almost impossible
• Managers cannot access reps' info, they have to log in as the rep

Trained a new recruit on FrontSpin in one session. It's very intuitive.

Incentivized

They do well with their support. Wait times are low, and they are eager to help.

Incentivized

The cost of ConnectLeader far outweighed the benefits in our specific case and didn't have most of the functions of Frontspin. Salesforce's and HubSpot's dialer aren't power dialers so you can't load a list and go. That is a HUGE benefit of FrontSpin.

Incentivized

Mojo and InterCloud9 are far superior in all ways.

• It has helped us make a lot more calls and keep track of activities done throughout the day.
• It helps us keep a certain number of calls for each day.

Incentivized

• Negative impact, as I did not use their software after the paid trial and they still charged me for the next month and refused to refund it.
• They were rude
• Customer service was terrible