Frontline Recruiting & Hiring vs. Rippling

[Frontline Recruiting & Hiring] did TOTALLY replace our paper based system. HR seems to be satisfied with it & they support it from within their department. Interfacing [it] with other Frontline modules seems easy, but we don't because our "system of record" is another ERP solution. Thus far, interfacing with other systems it not easy & takes development people from both sides to work together to get it working....which we haven't successfully completed (1+ month working on it).

Incentivized

Rippling has been fantastic for me as I work for two entities. I can easily alternate between the two for time-tracking purposes on Rippling, whereas I used to do it manually by hand. This has made submitting my hour totals for payroll so much easier. Rippling is probably less useful for those who are salary and don't need to track their hours as meticulously as I do

Incentivized

• Keeps all information of applicants in one place.
• Makes the process quick and easy.
• Simplifies application process to allow for any individual to quickly complete an application.
• Allows user to have all applicants at their fingertips.

Incentivized

• I did not expect Live Chat Support and Email Support when we moved to Rippling. Their Support team is quick and very knowledgeable. I have had multiple instances where we have gone back and forth on a situation to come to the correct conclusion, never feeling they were trying to just close the case unsolved.
• Being able to manage employees from application to separation is huge. Having a built in ATS that we can hire candidates from directly, and immediately have their payroll, benefits and employee profile setup has saved me countless hours for each hire.
• Rippling allows us to manage retirement plans across the US, Canada and UK with automation and file feeds. Before Rippling I manually managed these in multiple portals, now Rippling does it for me automatically.

Incentivized

• When Frontline Recruiting & Hiring notifies us that we have an interested applicant that applied. The email should include the resume and application.
• Based on our industry, it would be nice to be able to modify the application
• Frontline Recruiting & Hiring is not as user friendly when trying to search candidates after a certain period of time.

• Could clarify what is being asked when creating expense reports.
• It could make 2FA more intuitive on mobile, such as allowing iPhone users to use Face ID as an alternative if the device is locked.
• Overall avoid using too much jargon when asking questions.

Incentivized

It is an excellent product for hiring and for the applicants.

Incentivized

Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!

Incentivized

While any and all platforms have room to grow and evolve. Frontline Recruiting & Hiring overall meets my expectations. There is still some room to grow in its functionality but they have a clear purpose for this platform, which they meet. As I mentioned previously, generationally applicants do not want to complete a lengthy application process. Frontline Recruiting & Hiring eliminates this when other employers use the same platform.

Rippling is a great product that has streamlined our payroll and leave management processes. The interface is intuitive, and it’s very convenient to manage everything in one place. While the initial setup was a bit lengthy and the mobile experience can sometimes be a little slow, overall, it’s been a reliable and effective solution for our needs.

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

They are very helpful if necessary, but honestly, a lot of the page is easily managed on your own. This means that you do not have to spend a long time working with customer support, because you don't need it! The simplified process helps cut down on issues and makes it easily accessible and useful to any and all

Incentivized

When I did have to reach out to Rippling for assistance I was able to get quick help and my problem resolved in a time efficient manner with out any type of hick up. The customer support team is professional, kind and always available. This makes Rippling more welcoming to use on a daily basis.

The trainer went slow and and answered our questions.

Incentivized

It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!

Incentivized

Our HR department went with [Frontline Recruiting & Hiring] w/o investigating other solutions. It was an easy choice since we were already working with Frontline for Substitute Management & Educational Training. Still would have been nice to see what other options were available.

Incentivized

Rippling has a better user experience, is more easy to use and more comprehensive. This is more related to feelings but with Employee Navigator I felf my data was not being protected because the platform looked very old and outdated. With Rippling the feeling is the opposite because I think is more up to date. Also, the gifs they send when is pay day are super nice and fun lol

Incentivized

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

• it helps us to be more streamlined, saving time and other resources
• allows us to be inclusive of all applicants in our communication
• provides consistent communication

Incentivized

• Routine things like PTO requests and document uploads now take a few clicks instead of hours of email back‑and‑forth. I’d estimate I spend at least half the time on those tasks compared to before, which frees me up to actually help employees.
• What used to drag on for days now gets done in a morning - I've just asked them this now. New hires can log in, set up their tools, and start training almost immediately, so they’re productive much sooner.
• Payroll and benefits errors used to pop up regularly, but now I almost never have to fix things or follow up on missing info. That means less stress for me and for everyone involved.
• Having everything in one platform cuts out the “where did you send that?” and “who approves this?” questions. It feels like we’ve reduced our back‑and‑forth by at least a third.

Incentivized