Freshteam vs. Lever

Freshteam is much less expensive than other ATSs - we've recently switched to Greenhouse which is more than ten times as expensive. It seems like a good starter ATS for small startups and the automation may be useful for teams without dedicated HR support. I suspect that many companies will grow out of it the way we did.

Incentivized

Managing pipeline and candidate communication is easy through lever. Keeping it all in one place allows the hiring teams to be in the loop real-time. The reporting is clunky and basic, however, and without a 3rd party tool, sourcing from the lever database is difficult. Also, it is very easy to have duplicate candidates since the alerts Lever gives are often incorrect

Incentivized

• Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
• Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
• The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.

Incentivized

• Great integration: Keeps a list of Outlook email communication along with LinkedIn and other data sources
• Is fairly lively, not too much lag between screens even though it is looking through a lot of data.
• Has excellent reporting on how well each email message is working.

Incentivized

• Pipeline features need to be improved so that we can map out our recruitment process onto the platform.
• Can we get options for embedding a carrier's web page into our existing website, to show all of our published jobs?
• Implementing a simple UI to push our job into third party websites, or an API which helps us find most known job portals.
• We need some assessment features for various jobs, including mine, so it will also a necessary part of every recruitment application.

Incentivized

• It would be nice if we were provided a more detailed summary of why our referrals were not selected for a position.
• The feedback feature that interviewers can give on candidates is great, but it is sometimes hard to find again after completion.
• If there is a mobile version, better marketing/awareness on this would be helpful.

Incentivized

Not usable, not able to undo the premium features to enable any downgrade request

It isn't difficult to use for the applicant processing, but [I feel] if you want to pull reports or use their tools, good luck!

What support? - Add a ticket and get links to [I believe] their unhelpful user guide. Add a charge if you want better support - afterward just got those links faster...

I have used HirePro previous to Freshteam and Hirepro has some limitations. It does not give any report for analysis which is the major drawback it has. It is also not faster. It lags sometimes while using. Few major filters are missing which makes it difficult to work. Sometimes fails to upload CV in any format, we need to wait for sometime then it uploads after some time.

I think Lever stacks up fairly well and is right above the midpoint. iCIMS and Greenhouse provide a larger, more Enterprise style product for huge scale, so I'd put the two of them above Lever at this time, but we chose Lever over Greenhouse for a reason. I just don't know if we'd be able to scale to the size we'd want to long-term with their product suite. Compared to the others listed here, and many others, I would take Lever every time.

Incentivized

• Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required.
• This has really given a good ROI overall.
• Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms.

• We have an ATS now and did not have one before
• LinkedIn integration is better than others I've seen
• Spend too much time researching unhelpful user guides since their support is terrible
• Lots of frustration with post implementation support
• Integrations break, tools don't work and settings fail which could lead to other issues