Freshping (discontinued) vs. IBM Cloud Monitoring

Freshping is suitable for anyone looking for a service to monitor the status of applications without much trouble and effort on it. The free tier will sure be enough for a lot of users. I wouldn't recommend this if you need very customized checks to define being up or down of course, or a very custom status page.

Incentivized

It is well suited for our use case, which is tracking load balancer data. We would also like to explore tracking other cloud resources, such as web and database servers

• The UI is neat. It's very easy to use, and with lots of information.
• It's very easy to set up.
• The "badge" feature is interesting for showing up on institutional website.

Incentivized

• Versatility. It can track more than just the load balancer data we collect.
• Custom dashboards can be created for our particular use cases

• Better integration with Freshservice to generate tickets
• Monitor internal systems
• Better ability to customize

Incentivized

• It's versatility is also a weakness because it requires piecing together data sources. Would be nice if there a gallery of pre-built dashboards to choose from.
• Data sources aren't clearly labeled. Took some time to identify and isolate our load balancer data sources when creating dashboards.

It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.

Incentivized

To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.

Incentivized

We did not choose Freshping over these, we selected it as an additional tool in our toolset. It is important to have multiple angles of monitoring, and FreshPing was a natural addition because of its integration with our existing trouble ticketing solution and it being completely free to use. Compared to PRTG, it is much easier to create a systems status/uptime page for the end users to view.

Incentivized

• Good visual for end users
• Adds another check to verify uptime/outages
• Cost for us was free, so we had nothing to lose by adding it

Incentivized

• Allows us to monitor our resources at IBM instead of having to rely entirely on third party monitoring tools