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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Thomson Reuters CS Professional Suite

    Score6.7 out of 10
    N/AThomson Reuters CS Professional Suite is integrated tax and accounting software that manages the operations of legal firms. It is used to collect client data, and post finished tax returns, from managing client engagements to practice management.N/A
    Pricing
    FreshBooksThomson Reuters CS Professional Suite
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    FreshBooksThomson Reuters CS Professional Suite
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    FreshBooksThomson Reuters CS Professional Suite
    Considered Both Products
    FreshBooks
    No answer on this topic
    Thomson Reuters
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    FreshBooksThomson Reuters CS Professional Suite
    Customization
    Comparison of Customization features of FreshBooks and Thomson Reuters CS Professional Suite
    Feature
    FreshBooks
    9.1
    35 Ratings
    17% above category average
    Thomson Reuters CS Professional Suite
    8.5
    1 Ratings
    11% above category average
    API for custom integration9.330 Ratings8.01 Ratings
    Plug-ins9.026 Ratings9.01 Ratings
    Security
    Comparison of Security features of FreshBooks and Thomson Reuters CS Professional Suite
    Feature
    FreshBooks
    10.0
    41 Ratings
    18% above category average
    Thomson Reuters CS Professional Suite
    8.2
    4 Ratings
    2% below category average
    Single sign-on capability10.01 Ratings8.33 Ratings
    Role-based user permissions10.041 Ratings8.14 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and Thomson Reuters CS Professional Suite
    Feature
    FreshBooks
    7.5
    57 Ratings
    5% below category average
    Thomson Reuters CS Professional Suite
    7.2
    4 Ratings
    9% below category average
    Dashboards9.057 Ratings8.13 Ratings
    Standard reports8.855 Ratings8.04 Ratings
    Custom reports4.82 Ratings5.64 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and Thomson Reuters CS Professional Suite
    Feature
    FreshBooks
    7.5
    56 Ratings
    4% below category average
    Thomson Reuters CS Professional Suite
    8.6
    4 Ratings
    10% above category average
    Accounts payable8.041 Ratings8.01 Ratings
    Accounts receivable9.455 Ratings8.01 Ratings
    Cash management7.03 Ratings10.01 Ratings
    Bank reconciliation7.02 Ratings10.02 Ratings
    Expense management6.651 Ratings10.01 Ratings
    Time tracking7.642 Ratings9.01 Ratings
    Multi-currency support7.01 Ratings7.12 Ratings
    Regulations compliance6.021 Ratings10.02 Ratings
    Self-service portal9.13 Ratings9.01 Ratings
    Fixed asset management00 Ratings9.02 Ratings
    Multi-division support00 Ratings8.01 Ratings
    Electronic tax filing00 Ratings8.01 Ratings
    Primary and Secondary Ledgers00 Ratings8.01 Ratings
    Intercompany Accounting00 Ratings8.01 Ratings
    Localizations00 Ratings8.01 Ratings
    Journals and Reconciliations00 Ratings8.03 Ratings
    Enterprise Accounting00 Ratings8.01 Ratings
    Configurable Accounting00 Ratings8.01 Ratings
    Centralized Rules Framework00 Ratings9.01 Ratings
    Standardized Processes00 Ratings9.13 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and Thomson Reuters CS Professional Suite
    Feature
    FreshBooks
    9.5
    49 Ratings
    21% above category average
    Thomson Reuters CS Professional Suite
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of FreshBooks and Thomson Reuters CS Professional Suite
    Feature
    FreshBooks
    -
    Ratings
    Thomson Reuters CS Professional Suite
    10.0
    1 Ratings
    26% above category average
    Pay calculation00 Ratings10.01 Ratings
    Inventory Management
    Comparison of Inventory Management features of FreshBooks and Thomson Reuters CS Professional Suite
    Feature
    FreshBooks
    -
    Ratings
    Thomson Reuters CS Professional Suite
    10.0
    1 Ratings
    31% above category average
    Location management00 Ratings10.01 Ratings
    Best Alternatives
    FreshBooksThomson Reuters CS Professional Suite
    Small Businesses
    Sage Accounting
    Score9.1 out of 10
    Sage Accounting
    Score9.1 out of 10
    Medium-sized Companies
    MYOB
    Score7.7 out of 10
    MYOB
    Score7.7 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score6.8 out of 10
    Microsoft Dynamics GP
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksThomson Reuters CS Professional Suite
    Likelihood to Recommend
    9.4
    (75 ratings)
    8.5
    (4 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    -
    (0 ratings)
    Usability
    9.6
    (20 ratings)
    8.9
    (2 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (11 ratings)
    9.9
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FreshBooksThomson Reuters CS Professional Suite
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Thomson Reuters
    It is extremely suitable for the client since for us they are all US-based companies, even though the main headquarters of our business is in Mexico.

    It is less appropriate in terms of usability than taxes, since it does not include adaptability to Mexican legislation, and its deployment through customizations and reports is extremely expensive.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Thomson Reuters
    • Allows users to create associations, groups, locations, or property types to categorize each asset.
    • Fixed Assets CS can be deployed in a virtual office setting or as a SaaS application.
    • Fixed Assets CS also supports common depreciation methods.
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Thomson Reuters
    • Requires a time investment for the learning curve to fully utilize the benefits provided by CS Professional Suite.
    • Older looking UI and aesthetic.
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Thomson Reuters
    No answers on this topic
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Thomson Reuters
    The platform is stable even though a version for MacOS is also missed.

    In general, the user management and administration process is intuitive and once the roles are defined it is simple and easy.

    However, the user experience has become out of date in relation to other web-based platforms currently available on the market.
    Incentivized
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Thomson Reuters
    No answers on this topic
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Thomson Reuters
    Support for Thomson Reuters is very in-depth as they have a ton of knowledge articles that help troubleshoot common issues and gives a launching pad for users to learn more about the product and help them use the tools effectively and efficiently. When needed, reaching out to the live support is always prompt and we are able to effectively work past any issues that come up.
    Incentivized
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Thomson Reuters
    No answers on this topic
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Thomson Reuters
    Thomson Reuters is all I have experience with.
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    Thomson Reuters
    • Not authorized to view the large scale picture of Thomson Reuters CS Suite on ROI, however, it has been a part of the business model for years with constant updates and is only getting more and more efficient as time goes on.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking