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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    SAP Business One

    Score6.8 out of 10
    N/ASAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.

    $99

    per month

    Pricing
    FreshBooksSAP Business One
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Limited
    $99.00
    per month
    Starter
    $110.00
    per month
    Pro
    $132.00
    per month
    Offerings
    Pricing Offerings
    FreshBooksSAP Business One
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    FreshBooksSAP Business One
    Considered Both Products
    FreshBooks
    Chose FreshBooks
    We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations. At the moment, full integration was not possible and we still share the information with a Mexican system to complete …
    Incentivized
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    75%
    Implementation went as expected
    6 Answers
    Features
    FreshBooksSAP Business One
    Customization
    Comparison of Customization features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    9.1
    35 Ratings
    17% above category average
    SAP Business One
    9.5
    37 Ratings
    22% above category average
    API for custom integration9.330 Ratings9.635 Ratings
    Plug-ins9.026 Ratings9.535 Ratings
    Security
    Comparison of Security features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    10.0
    41 Ratings
    18% above category average
    SAP Business One
    9.3
    41 Ratings
    13% above category average
    Single sign-on capability10.01 Ratings9.133 Ratings
    Role-based user permissions10.041 Ratings9.541 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    7.5
    57 Ratings
    5% below category average
    SAP Business One
    7.3
    42 Ratings
    1% above category average
    Dashboards9.057 Ratings5.737 Ratings
    Standard reports8.855 Ratings8.042 Ratings
    Custom reports4.82 Ratings8.338 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    7.5
    56 Ratings
    4% below category average
    SAP Business One
    5.8
    43 Ratings
    28% below category average
    Accounts payable8.041 Ratings9.743 Ratings
    Accounts receivable9.455 Ratings9.742 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Global Financial Support00 Ratings7.727 Ratings
    Primary and Secondary Ledgers00 Ratings9.228 Ratings
    Journals and Reconciliations00 Ratings9.235 Ratings
    Configurable Accounting00 Ratings9.533 Ratings
    Standardized Processes00 Ratings9.238 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    9.5
    49 Ratings
    21% above category average
    SAP Business One
    6.2
    40 Ratings
    24% below category average
    Pricing8.839 Ratings8.039 Ratings
    Order entry9.337 Ratings8.840 Ratings
    Credit card processing9.841 Ratings2.023 Ratings
    Cost of goods sold10.01 Ratings7.739 Ratings
    Order Orchestration00 Ratings9.331 Ratings
    Payroll Management
    Comparison of Payroll Management features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    -
    Ratings
    SAP Business One
    10.0
    10 Ratings
    33% above category average
    Pay calculation00 Ratings10.09 Ratings
    Benefit plan administration00 Ratings10.07 Ratings
    Direct deposit files00 Ratings10.08 Ratings
    Inventory Management
    Comparison of Inventory Management features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    -
    Ratings
    SAP Business One
    8.5
    42 Ratings
    7% above category average
    Inventory tracking00 Ratings9.442 Ratings
    Automatic reordering00 Ratings7.029 Ratings
    Location management00 Ratings9.539 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    -
    Ratings
    SAP Business One
    6.9
    36 Ratings
    8% below category average
    Billing Management00 Ratings8.731 Ratings
    Cash and Asset Management00 Ratings9.128 Ratings
    Travel & Expense Management00 Ratings6.022 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.727 Ratings
    Period Close00 Ratings9.633 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    -
    Ratings
    SAP Business One
    7.0
    19 Ratings
    8% below category average
    Budgeting and Forecasting00 Ratings7.017 Ratings
    Project Costing00 Ratings7.016 Ratings
    Cost Capture00 Ratings7.016 Ratings
    Capital Project Management00 Ratings7.011 Ratings
    Customer Contract Compliance00 Ratings7.014 Ratings
    Project Revenue Recognition00 Ratings6.116 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    -
    Ratings
    SAP Business One
    7.9
    16 Ratings
    15% above category average
    Project Planning and Scheduling00 Ratings8.015 Ratings
    Task Insight for Project Managers00 Ratings7.012 Ratings
    Project Mobile Functionality00 Ratings1.011 Ratings
    Definable Resource Pools00 Ratings5.09 Ratings
    Grants Management
    Comparison of Grants Management features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    -
    Ratings
    SAP Business One
    7.7
    15 Ratings
    4% above category average
    Award Lifecycle Management00 Ratings7.09 Ratings
    Procurement
    Comparison of Procurement features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    -
    Ratings
    SAP Business One
    8.1
    17 Ratings
    16% above category average
    Bids Analyzed and Compared00 Ratings8.011 Ratings
    Contract Authoring00 Ratings7.511 Ratings
    Contract Repository00 Ratings8.69 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.213 Ratings
    Supplier Management00 Ratings7.012 Ratings
    Risk Management
    Comparison of Risk Management features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    -
    Ratings
    SAP Business One
    7.7
    9 Ratings
    17% above category average
    Risk Repository00 Ratings7.07 Ratings
    Control Management00 Ratings8.08 Ratings
    Control Efficiency Assessments00 Ratings8.07 Ratings
    Issue Detection00 Ratings8.08 Ratings
    Remediation and Certification00 Ratings7.76 Ratings
    Logistics
    Comparison of Logistics features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    -
    Ratings
    SAP Business One
    6.5
    22 Ratings
    3% below category average
    Transportation Planning and Optimization00 Ratings7.415 Ratings
    Transportation Execution Management00 Ratings6.913 Ratings
    Trade and Customs Management00 Ratings6.312 Ratings
    Fulfillment Management00 Ratings4.917 Ratings
    Warehouse Workforce Management00 Ratings2.014 Ratings
    Manufacturing
    Comparison of Manufacturing features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    -
    Ratings
    SAP Business One
    6.1
    20 Ratings
    19% below category average
    Production Process Design00 Ratings2.018 Ratings
    Production Management00 Ratings8.218 Ratings
    Configuration Management00 Ratings2.014 Ratings
    Work Execution00 Ratings4.016 Ratings
    Manufacturing Costs00 Ratings5.016 Ratings
    Supply Chain
    Comparison of Supply Chain features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    -
    Ratings
    SAP Business One
    7.6
    25 Ratings
    6% above category average
    Forecasting00 Ratings7.423 Ratings
    Inventory Planning00 Ratings8.325 Ratings
    Performance Monitoring00 Ratings7.519 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of FreshBooks and SAP Business One
    Feature
    FreshBooks
    -
    Ratings
    SAP Business One
    8.9
    16 Ratings
    22% above category average
    Proposal Management00 Ratings4.613 Ratings
    Product Master Data Management00 Ratings7.714 Ratings
    Best Alternatives
    FreshBooksSAP Business One
    Small Businesses
    Sage Accounting
    Score9.1 out of 10
    Zoho One
    Score8.9 out of 10
    Medium-sized Companies
    MYOB
    Score7.7 out of 10
    Zoho One
    Score8.9 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score6.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksSAP Business One
    Likelihood to Recommend
    9.4
    (75 ratings)
    8.8
    (48 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    4.6
    (9 ratings)
    Usability
    9.6
    (20 ratings)
    10.0
    (12 ratings)
    Availability
    10.0
    (2 ratings)
    9.0
    (3 ratings)
    Performance
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    6.0
    (11 ratings)
    9.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    7.7
    (2 ratings)
    Online Training
    -
    (0 ratings)
    4.5
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    2.8
    (24 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    FreshBooksSAP Business One
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    SAP
    SAP Business One would be more useful if it contained tools to acommodate the growing need of online sales. A more complete shipping module which handles tracking numbers with the common couriers would be great. A built in warehouse management system would be great designed to be used with barcode scanners
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    SAP
    • SAP Business One is more suitable for small and medium scale enterprises
    • SAP Business One is : analytics, mobile technologies, cloud technologies
    • SAP Business One has exceptional performance in handling business functions such as purchasing and operations and customer relationship management
    • An important key features of SAP Business One is Reporting and Analytics.
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    SAP
    • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
    • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
    • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
    Incentivized
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    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    SAP
    As I said before, it is a first level tool, well developed, and with very strong development support, although the learning curve, its implementation, the cost-benefit ratio, the price and the user experience is not the most suitable for small and medium-sized companies. It is a company with extensive experience, market positioning, technical support and expanded use
    Incentivized
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    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    SAP
    I would like to give 8 out of 10 rating for SAP Business One because SAP Business One is a good choice for the mostly used business management solutions for the small and medium-sized companies. SAP Business One can help in optimizing the existing business process and enables streamline business processes for the daily activities for all users across the entire organization. The importance realization of SAP Business One implementation is based on the selection of the good reputation partner and its approach for the entire implementation. SAP Business One is a user-friendly and easy to use Enterprise system that the organization can benefit its features and functionalities by utilizing it.
    Incentivized
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    SAP
    The SAP Business One software is up and running every time
    you need it as it was planned. In more than 6 years that we have been
    using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
    Incentivized
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    Performance
    FreshBooks
    No answers on this topic
    SAP
    SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
    Incentivized
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    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
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    SAP
    I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.
    Incentivized
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    In-Person Training
    FreshBooks
    No answers on this topic
    SAP
    The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
    Incentivized
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    Online Training
    FreshBooks
    No answers on this topic
    SAP
    Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
    Incentivized
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    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    SAP
    These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.
    Incentivized
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    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
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    SAP
    SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.
    Incentivized
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    Scalability
    FreshBooks
    No answers on this topic
    SAP
    For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
    Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
    Incentivized
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    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
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    SAP
    • Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively.
    • Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house.
    • We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold.
    Incentivized
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    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking