Freight Broker Software vs. Global Shop Solutions ERP Software

We need an all-in-one ERP system, and it suits basic needs. If you are looking to utilize reporting or utilize the CRM you will have to learn to format the information you are able to pull to make it manageable and easier to read. This ERP uses a Crystal Reports system that needs to be converted into Excel or another software program to sort and identify anything. There are a lot of advantages and I am sure the issues we are having are because of how our staff is using this system or has set up this system for our needs.

Incentivized

• The CRM has really advanced and allows us to track the efforts of our sales staff, as well as identify trends. We are heavily using this system to track our sales team's progress and utilize the events, opportunities and to-do tasks as well as identifying the customer history all in one spot.
• Supply and Demand section is used by pretty much everyone. This allows us to identify what is on-hand and the history of the parts' use. It is easy to follow and make changes.
• Order Entry allows us to track all orders in an easy fashion. This is very straightforward and simple to use.

Incentivized

• You are unable to match a debit and a credit on a customer or vendor account to remove it from the open ledger.
• Reports (and some processes) tend to change with little notification.
• Many of the company options are not "common sense." What you think they would mean, actually do something very different. This makes it difficult to get your settings correct without ample research and testing.

Incentivized

It standardizes our processes, it helps keep things moving financially, as stated previously the asset tracking and inventory functions alone are priceless. This has really been a fantastic tool and helpful across the board with both our accounting, IT and even helping leadership with planning, forecasts, and budgetary matters. You can literally tailor this to your needs, and it's reliable, easy to understand and logical even with their back end tables. Their software is a class act

Incentivized

This works the best for a manufacturing business. Any other type of business, I would look to other products.

Incentivized

• The ROI on this software is incredible, I seldom gush but I genuinely cannot see any industry where this wouldn't be applicable and useful.
• The forecasting alone is worth the price of admission
• We love the simplicity and elegance of handling our IT inventory
• About the closest thing to a complaint would be sometimes the updates can be a little fiddly with specific dot.net requirements but they're great about supporting even aging hardware and OS's.

Incentivized