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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreeAgent

    Score6.5 out of 10
    N/AFreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.

    $13.50

    per month

    Zoho Books

    Score8.9 out of 10
    N/AZoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows. Zoho offers a 14 day free trial.

    $20

    per month

    Pricing
    FreeAgentZoho Books
    Editions & Modules
    FreeAgent
    $13.50
    per month
    FreeAgent
    $135
    per year
    Free
    $0
    For businesses with turnover <50K USD per annum
    Standard
    $20
    per month per org
    Professional
    $50
    per month per org
    Premium
    $70
    per month per org
    Offerings
    Pricing Offerings
    FreeAgentZoho Books
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsZoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.
    More Pricing Information
    Community Pulse
    FreeAgentZoho Books
    Considered Both Products
    FreeAgent
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    6 Answers
    Features
    FreeAgentZoho Books
    Payroll Management
    Comparison of Payroll Management features of FreeAgent and Zoho Books
    Feature
    FreeAgent
    8.6
    13 Ratings
    11% above category average
    Zoho Books
    -
    Ratings
    Pay calculation8.012 Ratings00 Ratings
    Benefit plan administration8.56 Ratings00 Ratings
    Direct deposit files8.92 Ratings00 Ratings
    Salary revision and increment management8.86 Ratings00 Ratings
    Reimbursement management8.78 Ratings00 Ratings
    Customization
    Comparison of Customization features of FreeAgent and Zoho Books
    Feature
    FreeAgent
    6.7
    13 Ratings
    13% below category average
    Zoho Books
    7.8
    16 Ratings
    2% above category average
    API for custom integration4.59 Ratings7.816 Ratings
    Plug-ins8.912 Ratings00 Ratings
    Security
    Comparison of Security features of FreeAgent and Zoho Books
    Feature
    FreeAgent
    8.5
    14 Ratings
    2% above category average
    Zoho Books
    9.2
    25 Ratings
    10% above category average
    Single sign-on capability9.013 Ratings8.320 Ratings
    Role-based user permissions8.013 Ratings10.023 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreeAgent and Zoho Books
    Feature
    FreeAgent
    6.4
    23 Ratings
    21% below category average
    Zoho Books
    8.7
    24 Ratings
    10% above category average
    Dashboards7.121 Ratings8.224 Ratings
    Standard reports7.621 Ratings9.022 Ratings
    Custom reports4.410 Ratings9.01 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreeAgent and Zoho Books
    Feature
    FreeAgent
    8.7
    25 Ratings
    11% above category average
    Zoho Books
    8.4
    25 Ratings
    8% above category average
    Accounts payable8.020 Ratings8.223 Ratings
    Accounts receivable8.522 Ratings8.224 Ratings
    Cash management8.520 Ratings7.022 Ratings
    Bank reconciliation9.020 Ratings8.022 Ratings
    Expense management8.924 Ratings8.823 Ratings
    Time tracking9.018 Ratings8.815 Ratings
    Fixed asset management8.611 Ratings00 Ratings
    Multi-currency support8.110 Ratings9.214 Ratings
    Multi-division support9.05 Ratings00 Ratings
    Regulations compliance8.78 Ratings8.012 Ratings
    Electronic tax filing9.120 Ratings00 Ratings
    Self-service portal9.011 Ratings9.016 Ratings
    Journals and Reconciliations8.01 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of FreeAgent and Zoho Books
    Feature
    FreeAgent
    7.4
    4 Ratings
    1% above category average
    Zoho Books
    7.0
    14 Ratings
    5% below category average
    Inventory tracking7.72 Ratings9.014 Ratings
    Automatic reordering8.21 Ratings5.08 Ratings
    Location management4.51 Ratings00 Ratings
    Manufacturing module9.11 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreeAgent and Zoho Books
    Feature
    FreeAgent
    8.1
    13 Ratings
    5% above category average
    Zoho Books
    8.7
    22 Ratings
    12% above category average
    Pricing8.19 Ratings9.018 Ratings
    Order entry6.82 Ratings9.017 Ratings
    Credit card processing8.25 Ratings6.619 Ratings
    Cost of goods sold9.13 Ratings10.017 Ratings
    User Ratings
    FreeAgentZoho Books
    Likelihood to Recommend
    8.1
    (25 ratings)
    8.2
    (26 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (6 ratings)
    8.3
    (8 ratings)
    Availability
    8.9
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    5.3
    (5 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FreeAgentZoho Books
    Likelihood to Recommend
    FreeAgent
    For micro and small business it is a great solution. The new requirements for MTD for landlords could also be met with this software. Groups and more complex businesses could not use the accounts and tax returns features, however they still could use it for bookkeeping and then export the data to other tax and accounts production software.
    Read full review
    Zoho
    No answers on this topic
    Pros
    FreeAgent
    • Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
    • Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
    • Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
    • Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
    Read full review
    Zoho
    • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
    • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
    • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
    • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
    • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
    Incentivized
    Read full review
    Cons
    FreeAgent
    • Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
    • API is quite closed so cannot integrate with our other project management tools.
    Incentivized
    Read full review
    Zoho
    • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
    • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
    • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
    • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
    • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
    • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
    Read full review
    Likelihood to Renew
    FreeAgent
    No answers on this topic
    Zoho
    No answers on this topic
    Usability
    FreeAgent
    It is a great software that does everything we need for small business clients. It allows to keep the books in a cloud from bookkeeping to accounts production and tax returns, all in one software. There are no major drawbacks and I would highly recommend it for most of our clients.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Reliability and Availability
    FreeAgent
    Based in a cloud and never had any issues with down time. I can access from any device
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    FreeAgent
    No answers on this topic
    Zoho
    The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
    Incentivized
    Read full review
    Implementation Rating
    FreeAgent
    No answers on this topic
    Zoho
    No answers on this topic
    Alternatives Considered
    FreeAgent
    I have used and tested out many other systems. I was looking at Xero for my accounting system but at the time I chose FreeAgent because of the way it handles the recording of dividends and the inbuilt time recording. The others I trialed were good and many of them cheaper. FreeAgent best suited my requirements at the time.
    Incentivized
    Read full review
    Zoho
    We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
    Incentivized
    Read full review
    Return on Investment
    FreeAgent
    • Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
    • Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
    Read full review
    Zoho
    • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
    • Flexibility makes Zoho Books great!
    • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
    Incentivized
    Read full review
    ScreenShots

    Zoho Books Screenshots

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