FreeAgent

For micro and small business it is a great solution. The new requirements for MTD for landlords could also be met with this software. Groups and more complex businesses could not use the accounts and tax returns features, however they still could use it for bookkeeping and then export the data to other tax and accounts production software.

• Recurring invoices with automated follow-up is fantastic for helping to get paid on time
• Automated bank transfers are the easiest way to ensure that I can reconcile my accounts with ease
• Support is fantastic
• Built-in Time tracking for projects/tasks (integration with Basecamp to get this info) is fantastic, it allows us to accurately track what we are working on and get paid for it!

• Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
• API is quite closed so cannot integrate with our other project management tools.

Incentivized

We have used Freeagent for many years now and it serves us well for our needs. To change it would mean a lot of work, and this would most likely only happen if the cost became prohibitive to us.

Incentivized

It is a great software that does everything we need for small business clients. It allows to keep the books in a cloud from bookkeeping to accounts production and tax returns, all in one software. There are no major drawbacks and I would highly recommend it for most of our clients.

Incentivized

Based in a cloud and never had any issues with down time. I can access from any device

I have never personally used support

Incentivized

Did not participate

Incentivized

I used Fresh Books for about three years prior to switching to FreeAgent. It was the accounting functionality that made the difference - in the past two years I've not regretted the switch. Fresh Books is good, but its the UK accounting features that make FreeAgent indispensable to my business.

• Has freed up a lot of time based on my previous system of managing my invoicing and accounts through Word and Excel
• I have an accurate day to day handle on the financial position of my business so I can manage my cashflow better
• The inbuilt time recording against projects has saved time in creating the invoices but also tracks my profitability on the work I do

Incentivized