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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreeAgent

    Score6.5 out of 10
    N/AFreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.

    $13.50

    per month

    Xero

    Score7.8 out of 10
    N/AXero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

    $13

    per month

    Pricing
    FreeAgentXero
    Editions & Modules
    FreeAgent
    $13.50
    per month
    FreeAgent
    $135
    per year
    Early
    $13
    per month
    Growing
    $37
    per month
    Established
    $70
    per month
    Offerings
    Pricing Offerings
    FreeAgentXero
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices in table are in USD and just apply to the US - other markets & prices are listed below: Canada - Starter $18 CAD/month, Standard $45 CAD/month, Premium 5 $58 CAD/month UK - Starter £14/month, Standard £28/month, Premium £36/month AU - Starter $29 AUD/month, Standard $59 AUD/month, Premium 5 $76 AUD/month NZ - Starter $31 NZD/month, Standard $66 NZD/month, Premium $84 NZD/month
    More Pricing Information
    Community Pulse
    FreeAgentXero
    Considered Both Products
    FreeAgent
    Chose FreeAgent
    Our clients use all of the above software providers, some of them using Xero, QuickBooks, FreshBooks, QuickFile, Kashflow, Wave App etc. FreeAgent is best one for me among the free software available as it does everything and we would not even need additional software for …
    Incentivized
    Chose FreeAgent
    Xero is a product I have only used for Payroll, but which it does very well. It is more complex to use compared to FreeAgent though and in that regard harder to learn.
    Incentivized
    Chose FreeAgent
    As a free software for Mettle users it is excellent choice and great value for money especially for micro businesses. It does the needed bank imports and reconciliations, however compared to more advanced products like Xero or QuickBooks it lacks the flexibility of those …
    Incentivized
    Chose FreeAgent
    I have used and tested out many other systems. I was looking at Xero for my accounting system but at the time I chose FreeAgent because of the way it handles the recording of dividends and the inbuilt time recording. The others I trialed were good and many of them cheaper. …
    Incentivized
    Xero
    Chose Xero
    Xero ranks highly among the competitors, however multi-level reporting is better done in QuickBooks. More price sensitive, micro-businesses can find decent cheaper or free alternatives. Those wanting integration with other apps like cashflow management, inventory, reporting …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    134 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    129 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    135 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    109 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    124 Answers
    Features
    FreeAgentXero
    Payroll Management
    Comparison of Payroll Management features of FreeAgent and Xero
    Feature
    FreeAgent
    8.6
    13 Ratings
    11% above category average
    Xero
    7.5
    73 Ratings
    3% below category average
    Pay calculation8.012 Ratings8.065 Ratings
    Benefit plan administration8.56 Ratings8.023 Ratings
    Direct deposit files8.92 Ratings7.249 Ratings
    Salary revision and increment management8.86 Ratings7.141 Ratings
    Reimbursement management8.78 Ratings7.054 Ratings
    Customization
    Comparison of Customization features of FreeAgent and Xero
    Feature
    FreeAgent
    6.7
    13 Ratings
    13% below category average
    Xero
    8.4
    151 Ratings
    10% above category average
    API for custom integration4.59 Ratings7.979 Ratings
    Plug-ins8.912 Ratings9.0138 Ratings
    Security
    Comparison of Security features of FreeAgent and Xero
    Feature
    FreeAgent
    8.5
    14 Ratings
    2% above category average
    Xero
    7.1
    189 Ratings
    16% below category average
    Single sign-on capability9.013 Ratings5.572 Ratings
    Role-based user permissions8.013 Ratings8.7187 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreeAgent and Xero
    Feature
    FreeAgent
    6.4
    23 Ratings
    21% below category average
    Xero
    8.7
    213 Ratings
    10% above category average
    Dashboards7.121 Ratings8.6209 Ratings
    Standard reports7.621 Ratings9.0211 Ratings
    Custom reports4.410 Ratings8.4187 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreeAgent and Xero
    Feature
    FreeAgent
    8.7
    25 Ratings
    11% above category average
    Xero
    7.3
    223 Ratings
    6% below category average
    Accounts payable8.020 Ratings8.8203 Ratings
    Accounts receivable8.522 Ratings8.8209 Ratings
    Cash management8.520 Ratings8.4191 Ratings
    Bank reconciliation9.020 Ratings8.7216 Ratings
    Expense management8.924 Ratings8.2197 Ratings
    Time tracking9.018 Ratings7.973 Ratings
    Fixed asset management8.611 Ratings8.8137 Ratings
    Multi-currency support8.110 Ratings7.6130 Ratings
    Multi-division support9.05 Ratings8.2112 Ratings
    Regulations compliance8.78 Ratings8.7112 Ratings
    Electronic tax filing9.120 Ratings9.8116 Ratings
    Self-service portal9.011 Ratings8.4130 Ratings
    Journals and Reconciliations8.01 Ratings9.890 Ratings
    Global Financial Support00 Ratings7.167 Ratings
    Primary and Secondary Ledgers00 Ratings9.065 Ratings
    Intercompany Accounting00 Ratings4.440 Ratings
    Localizations00 Ratings8.039 Ratings
    Enterprise Accounting00 Ratings2.433 Ratings
    Configurable Accounting00 Ratings2.859 Ratings
    Centralized Rules Framework00 Ratings3.333 Ratings
    Standardized Processes00 Ratings3.659 Ratings
    Inventory Management
    Comparison of Inventory Management features of FreeAgent and Xero
    Feature
    FreeAgent
    7.4
    4 Ratings
    1% above category average
    Xero
    6.7
    101 Ratings
    9% below category average
    Inventory tracking7.72 Ratings9.097 Ratings
    Automatic reordering8.21 Ratings6.224 Ratings
    Location management4.51 Ratings6.229 Ratings
    Manufacturing module9.11 Ratings6.016 Ratings
    Order Management
    Comparison of Order Management features of FreeAgent and Xero
    Feature
    FreeAgent
    8.1
    13 Ratings
    5% above category average
    Xero
    6.2
    89 Ratings
    22% below category average
    Pricing8.19 Ratings6.262 Ratings
    Order entry6.82 Ratings6.256 Ratings
    Credit card processing8.25 Ratings6.358 Ratings
    Cost of goods sold9.13 Ratings6.366 Ratings
    Order Orchestration00 Ratings6.121 Ratings
    End-to-end order visibility00 Ratings6.124 Ratings
    Order exception Resolution00 Ratings6.117 Ratings
    User Ratings
    FreeAgentXero
    Likelihood to Recommend
    8.1
    (25 ratings)
    7.8
    (238 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    7.1
    (35 ratings)
    Usability
    8.5
    (6 ratings)
    8.3
    (163 ratings)
    Availability
    8.9
    (5 ratings)
    9.0
    (10 ratings)
    Performance
    9.1
    (1 ratings)
    10.0
    (8 ratings)
    Support Rating
    1.0
    (1 ratings)
    9.2
    (36 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (5 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    7.3
    (10 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    CPA Rating
    9.1
    (1 ratings)
    9.1
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    7.1
    (122 ratings)
    Product Scalability
    8.2
    (1 ratings)
    10.0
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    FreeAgentXero
    Likelihood to Recommend
    FreeAgent
    For micro and small business it is a great solution. The new requirements for MTD for landlords could also be met with this software. Groups and more complex businesses could not use the accounts and tax returns features, however they still could use it for bookkeeping and then export the data to other tax and accounts production software.
    Read full review
    Xero
    No answers on this topic
    Pros
    FreeAgent
    • Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
    • Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
    • Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
    • Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
    Read full review
    Xero
    • Repeating invoices (most of my business is monthly recurring invoices) - it does these very well.
    • Reporting - particularly being able to dig into the different lines of the P&L statement.
    • Tracking categories - I assign a category to every line of every invoice so it's easy to see how much has been sold of each type of service every month and year, and compare them to previous periods.
    Incentivized
    Read full review
    Cons
    FreeAgent
    • Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
    • API is quite closed so cannot integrate with our other project management tools.
    Incentivized
    Read full review
    Xero
    • Having different email addresses for different parts of a customer's business (eg invoices and statements to different places)
    • Easily seeing the text of emails that have been sent through Xero
    • More easily archiving old pay items. Our HR software updates rates when awards are updated which means a lot of old pay rates are in the system and they have multiple clicks to archive each one. Clicking the ones to archive in bulk and then just click archive for all would be much more efficient.
    Incentivized
    Read full review
    Likelihood to Renew
    FreeAgent
    No answers on this topic
    Xero
    In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
    Read full review
    Usability
    FreeAgent
    It is a great software that does everything we need for small business clients. It allows to keep the books in a cloud from bookkeeping to accounts production and tax returns, all in one software. There are no major drawbacks and I would highly recommend it for most of our clients.
    Incentivized
    Read full review
    Xero
    No answers on this topic
    Reliability and Availability
    FreeAgent
    Based in a cloud and never had any issues with down time. I can access from any device
    Read full review
    Xero
    We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
    Read full review
    Performance
    FreeAgent
    No answers on this topic
    Xero
    No answers on this topic
    Support Rating
    FreeAgent
    No answers on this topic
    Xero
    No answers on this topic
    In-Person Training
    FreeAgent
    No answers on this topic
    Xero
    The format was great; someone was there to ask questions or help if you were stuck.
    Incentivized
    Read full review
    Online Training
    FreeAgent
    No answers on this topic
    Xero
    All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
    Read full review
    Implementation Rating
    FreeAgent
    No answers on this topic
    Xero
    If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
    Incentivized
    Read full review
    Alternatives Considered
    FreeAgent
    I have used and tested out many other systems. I was looking at Xero for my accounting system but at the time I chose FreeAgent because of the way it handles the recording of dividends and the inbuilt time recording. The others I trialed were good and many of them cheaper. FreeAgent best suited my requirements at the time.
    Incentivized
    Read full review
    Xero
    Each of the products I listed had their own list of drawbacks, but the one thing they all had in common, which was right on top of that list of drawbacks, was ease of use. I struggled to get myself accustomed to each system and struggled, but when it came to getting a client to even try and use it was when the true struggle started. Just found it easier to make use of Xero from the very beginning.
    Read full review
    Scalability
    FreeAgent
    No answers on this topic
    Xero
    I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
    Incentivized
    Read full review
    Return on Investment
    FreeAgent
    • Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
    • Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
    Read full review
    Xero
    • Xero is a basic accounting system that performs basic accounting tasks easily and accurately. For that, it provides a positive impact on our day to day accounting operations.
    • Because of Xero's basic structure, I feel it lacks some of the sophistication that some users want and need. The ability to create unique custom reports would enhance the impact Xero would have on meeting business objectives by providing current and useful accounting information.
    • In my opinion, Xero's lack of focus on their customers - their users - is a real issue with me. In my opinion, those of us that are in the trenches that work with the system on a daily basis have to deal with the shortcomings of the system with the knowledge that Xero support refuses to address the operational issues that make their user's lives difficult. I feel if Xero would focus on truly making their software better from a users point of view, it has the potential to be a great system.
    Read full review
    ScreenShots

    Xero Screenshots

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