FreeAgent vs. QuickBooks Self-Employed (discontinued)

For micro and small business it is a great solution. The new requirements for MTD for landlords could also be met with this software. Groups and more complex businesses could not use the accounts and tax returns features, however they still could use it for bookkeeping and then export the data to other tax and accounts production software.

QuickBooks is a great tool for new SoleTraders that need basic accounting software and require digital invoicing for their clients to send via email and access key features via a mobile app on the go. QuickBooks is a straightforward tool to use with a simple design and learning curve for business owners that are not very tech-savvy. For businesses that operate on a larger scale and need to provide access to other users on their team, QuickBooks is limited. This type of business may also require more insights into the business outside of accounting, and QuickBooks won't be able to supply insights outside of that.

Incentivized

• Recurring invoices with automated follow-up is fantastic for helping to get paid on time
• Automated bank transfers are the easiest way to ensure that I can reconcile my accounts with ease
• Support is fantastic
• Built-in Time tracking for projects/tasks (integration with Basecamp to get this info) is fantastic, it allows us to accurately track what we are working on and get paid for it!

• Tracking expenses is as simple as swiping left and right, it couldn't be easier.
• Running invoices through QuickBooks is simple and effective.
• Allowing clients to pay by card or check allows you to get paid faster and give the clients multiple ways of paying invoices, which helps everyone.
• Automatically tracking estimated quarterly taxes is very helpful and it keeps it top-of mind for each month.

Incentivized

• Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
• API is quite closed so cannot integrate with our other project management tools.

Incentivized

• There are a number of unnecessary and ongoing prompts to do small tasks, like creating a rule for certain transactions. I could do without those.
• There are also occasional glitches with bank setup that produce duplicate transactions which can be a pain to deal with. I also haven't been able to find a way to effectively edit transactions.
• I also wish that QBSE integrated with software like Freshbooks, Tripit and Expensify.

We have used Freeagent for many years now and it serves us well for our needs. To change it would mean a lot of work, and this would most likely only happen if the cost became prohibitive to us.

Incentivized

It is a great software that does everything we need for small business clients. It allows to keep the books in a cloud from bookkeeping to accounts production and tax returns, all in one software. There are no major drawbacks and I would highly recommend it for most of our clients.

Incentivized

I have been using this software for several years now and it has always put out my data in beautiful generated reports that I can use for verification purposes with my financial institute and the IRS. It has all the tools I need to run my business without loosing track of anything

Incentivized

Based in a cloud and never had any issues with down time. I can access from any device

I have never personally used support

Incentivized

I have never faced any difficulties that required me to contact QuickBooks customer service. QuickBooks has plenty of online tutorials, blog posts, and helpful tips and advice for almost any issues you may face using the desktop or app version of the software. Even if you can not find the right answer on the QuickBooks webpages, there are loads of YouTube videos from experts.

Incentivized

Did not participate

Incentivized

I used Fresh Books for about three years prior to switching to FreeAgent. It was the accounting functionality that made the difference - in the past two years I've not regretted the switch. Fresh Books is good, but its the UK accounting features that make FreeAgent indispensable to my business.

To be honest, I haven't shopped around for a bookkeeping package. I've been using TurboTax for well over a decade, and adding on QuickBooks Self-Employed (once I made the switch to freelancing) was a no-brainer. I probably could have used the program to help me keep track of employee expenses as I was working for others in the past.

Incentivized

• Has freed up a lot of time based on my previous system of managing my invoicing and accounts through Word and Excel
• I have an accurate day to day handle on the financial position of my business so I can manage my cashflow better
• The inbuilt time recording against projects has saved time in creating the invoices but also tracks my profitability on the work I do

Incentivized

• A positive impact on my business is, of course, keeping track of income and expenses, and approximate quarterly taxes. QuickBooks is a little better at this than Quicken, I think.
• By using QuickBooks (and Quicken) it saves me having to spend money on an accountant. (At least up to this point.)
• However, the time I spend on daily or weekly entries takes billable time away from other things.

Incentivized