TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fraudio

    N/AN/AFraudio is a cloud-based, SaaS solution designed to fight complex payment fraud and financial crime by using artificial intelligence, machine learning and multi-dataset network effects. Latest Generation in Fraud Detection & Prevention technology So far there are three generations of this technology: First-generation solutions rely heavily on rule-based systems making it easy for fraudsters to learn the rules, circumvent and navigate through the…N/A

    Riskified

    Score8.9 out of 10
    Enterprise companies (1,001+ employees)
    Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a global merchant network, the platform identifies the individual behind each online interaction, helping merchants eliminate risk and uncertainty.N/A
    Pricing
    FraudioRiskified
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FraudioRiskified
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAt Fraudio there are no additional costs for setup, integration or maintenance. We have no hidden fees. All prices shown are based on a month-to-month subscription with no long-term commitment. A longer-term agreement is always available and allows the customer to unlock improved pricing on any tier. A customer can change tiers at any time to get better pricing per API call or to pay a lower minimum monthly amount.—
    More Pricing Information
    Community Pulse
    FraudioRiskified
    Considered Both Products
    Fraudio
    No answer on this topic
    Riskified
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    15 Answers
    User Ratings
    FraudioRiskified
    Likelihood to Recommend
    -
    (0 ratings)
    8.1
    (19 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.6
    (18 ratings)
    User Testimonials
    FraudioRiskified
    Likelihood to Recommend
    Fraudio
    No answers on this topic
    Riskified
    To prevent CNP fraud in travel industry I believe that Riskified is well suited To prevent ATO, if you have customers that they dont use credit cards and they pay by bank transfer I believe that is not well suited
    Incentivized
    Read full review
    Pros
    Fraudio
    No answers on this topic
    Riskified
    • Collaboration; Riskified builds strong relationships with their clients and works to always meet the clients' needs
    • Ascend; This is a great way for Riskifieds clients to meet, collaborate and learn from each other
    • Innovations; Riskified puts a huge emphasis on listening to their clients and finding a way to meet their needs, whether it's chargeback related, fraud screening related or abuse related.
    Incentivized
    Read full review
    Cons
    Fraudio
    No answers on this topic
    Riskified
    • Missing functionality/ explanation: not having full understanding why some orders with multiple "red flags" are accepted/approved by Riskified
    • Missing functionality: It would be great if there was an option to resubmit an order after approving a second look (so that the customer doesn't have to place a second order)
    • The support I've received isn't always uniform (sometimes the agent will ask me to provide additional information about an order, sometimes they won't. It seems to be random?)
    Incentivized
    Read full review
    Support Rating
    Fraudio
    No answers on this topic
    Riskified
    One of the most impressive things about Riskified, that really sets them apart from their competitors, is their client service. We have a dedicated account manager who is highly knowledgeable about both Riskified and our business and is very easy to work with. Riskified has supported us as our business has grown and evolved.
    Incentivized
    Read full review
    Alternatives Considered
    Fraudio
    No answers on this topic
    Riskified
    We decided in favor of Riskified since cost/benefit wise was the best product. It is maybe less complete than its competitors, but you don't always need to be the "ultimate universal" solution to everything if you do your job well
    Incentivized
    Read full review
    Return on Investment
    Fraudio
    No answers on this topic
    Riskified
    • Since implementing and working with Riskified we have seen a steady decrease in our fraud losses on our e-commerce orders. Riskified is able to quickly adjust its models to mitigate new trends
    • By eliminating the need to "challenge" orders we have been able to save on staffing needed for manual review and we have seen a decrease in callback rates for our fraud reviewed orders.
    Incentivized
    Read full review
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