TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FoxMetrics

    N/AN/AFoxMetrics is an analytics solution for restaurants designed to unify and create customer profiles using data from loyalty programs, gift-cards, web ordering, mobile ordering, and delivery. Restaurants can use FoxMetrics to understand how they are performing, drive additional sales, and optimize retention.

    $399

    per month 1 mil events per month

    Salesforce CRM Analytics

    Score7.2 out of 10
    N/ASalesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.

    $125

    per month

    Pricing
    FoxMetricsSalesforce CRM Analytics
    Editions & Modules
    Core
    $399
    per month 1 mil events
    Growth
    $599
    per month 10 mil events
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    FoxMetricsSalesforce CRM Analytics
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    FoxMetricsSalesforce CRM Analytics
    Considered Both Products
    FoxMetrics
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    63%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    FoxMetricsSalesforce CRM Analytics
    BI Standard Reporting
    Comparison of BI Standard Reporting features of FoxMetrics and Salesforce CRM Analytics
    Feature
    FoxMetrics
    -
    Ratings
    Salesforce CRM Analytics
    8.5
    46 Ratings
    4% above category average
    Pixel Perfect reports00 Ratings8.639 Ratings
    Customizable dashboards00 Ratings7.646 Ratings
    Report Formatting Templates00 Ratings9.244 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of FoxMetrics and Salesforce CRM Analytics
    Feature
    FoxMetrics
    -
    Ratings
    Salesforce CRM Analytics
    8.0
    47 Ratings
    1% below category average
    Drill-down analysis00 Ratings7.646 Ratings
    Formatting capabilities00 Ratings8.446 Ratings
    Integration with R or other statistical packages00 Ratings6.835 Ratings
    Report sharing and collaboration00 Ratings9.044 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of FoxMetrics and Salesforce CRM Analytics
    Feature
    FoxMetrics
    -
    Ratings
    Salesforce CRM Analytics
    8.5
    45 Ratings
    2% above category average
    Publish to Web00 Ratings9.335 Ratings
    Publish to PDF00 Ratings9.042 Ratings
    Report Versioning00 Ratings8.541 Ratings
    Report Delivery Scheduling00 Ratings8.038 Ratings
    Delivery to Remote Servers00 Ratings7.732 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of FoxMetrics and Salesforce CRM Analytics
    Feature
    FoxMetrics
    -
    Ratings
    Salesforce CRM Analytics
    8.3
    43 Ratings
    4% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.640 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.938 Ratings
    Predictive Analytics00 Ratings7.540 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of FoxMetrics and Salesforce CRM Analytics
    Feature
    FoxMetrics
    -
    Ratings
    Salesforce CRM Analytics
    8.4
    46 Ratings
    1% below category average
    Multi-User Support (named login)00 Ratings8.644 Ratings
    Role-Based Security Model00 Ratings8.144 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.140 Ratings
    Single Sign-On (SSO)00 Ratings8.639 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of FoxMetrics and Salesforce CRM Analytics
    Feature
    FoxMetrics
    -
    Ratings
    Salesforce CRM Analytics
    6.6
    43 Ratings
    17% below category average
    Responsive Design for Web Access00 Ratings7.341 Ratings
    Mobile Application00 Ratings6.032 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.237 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of FoxMetrics and Salesforce CRM Analytics
    Feature
    FoxMetrics
    -
    Ratings
    Salesforce CRM Analytics
    7.3
    31 Ratings
    7% below category average
    REST API00 Ratings7.429 Ratings
    Javascript API00 Ratings7.927 Ratings
    iFrames00 Ratings6.923 Ratings
    Java API00 Ratings7.926 Ratings
    Themeable User Interface (UI)00 Ratings8.526 Ratings
    Customizable Platform (Open Source)00 Ratings5.125 Ratings
    User Ratings
    FoxMetricsSalesforce CRM Analytics
    Likelihood to Recommend
    -
    (0 ratings)
    7.0
    (47 ratings)
    Usability
    -
    (0 ratings)
    7.7
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    7.7
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.1
    (41 ratings)
    Data Sources
    -
    (0 ratings)
    7.7
    (41 ratings)
    User Testimonials
    FoxMetricsSalesforce CRM Analytics
    Likelihood to Recommend
    FoxMetrics
    No answers on this topic
    Salesforce
    Salesforce CRM Analytics has amazing user interface and very responsive customer services providers.
    The product has brilliant artificial intelligence systems that enhance its usability.
    Software integration with other tools is perfect.
    Ease in setting up and availability of unlimited tutorials and demos.
    Incentivized
    Read full review
    Pros
    FoxMetrics
    No answers on this topic
    Salesforce
    • Interactive Dashboards, it [consists] of wide variety of charts
    • Data from different sources can be easily integrated with it
    • Security, it provides easy way to secure and share the information with the users
    • Support actions like opening hyperlink etc
    • Almost everything can be done from configuration
    • Data can easily be managed from dataflow.
    Incentivized
    Read full review
    Cons
    FoxMetrics
    No answers on this topic
    Salesforce
    No answers on this topic
    Usability
    FoxMetrics
    No answers on this topic
    Salesforce
    No answers on this topic
    Support Rating
    FoxMetrics
    No answers on this topic
    Salesforce
    I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.
    Incentivized
    Read full review
    Implementation Rating
    FoxMetrics
    No answers on this topic
    Salesforce
    No answers on this topic
    Alternatives Considered
    FoxMetrics
    No answers on this topic
    Salesforce
    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
    Incentivized
    Read full review
    Return on Investment
    FoxMetrics
    No answers on this topic
    Salesforce
    • Sales CRM analytics enable us to conduct correlation analytics and real-time performance metrics.
    • Use of the product enabled us to drive more revenue by the help of actionable insights leading to informed decisions making.
    • The software has made it possible for us to automate administrative tasks and improve performance.
    Incentivized
    Read full review
    ScreenShots