FortiClient vs. Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Overall, my experience with the client is good, and because of its performance and lightweight, I recommend this software to my colleagues. Before this, I also used other apps for the same purpose, but my search ended when I came to Forticlient.

Incentivized

Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you. If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.

Incentivized

• Virtually a one-click action connection to my work network while remote. I just enter my network username & Password, click connect, and I can access all the fileshares as if I were on-site.
• Speed - I have used other virtual network clients in the past, and the speed while working remote with one of them (even on a high speed connection) was easily 10x slower than if I were physically on the network. FortiClient is different, where the speed degradation is on the magnitude of only 2-3x slower - A significant and noticeable difference compared to other clients on the market.
• On MacOS, FortiClient has a little toolbar icon that gives me a status, as well as actions to quickly connect or disconnect from my work network. It is a small thing, but a super handy feature!

Incentivized

• Webroot provides a very easy to use web interface with GSM. From a single dashboard we can control all of our endpoints that are currently using Webroot services. This is extremely helpful for central management for my engineers.
• Webroot's new (2.0) plugin for Automate (formerly LabTech) provides us with integration into our RMM platform that allows for a large majority of the daily operational tasks to be completed without ever having to move to a different application and/or the web dashboard. The integration is key for engineers to make changes on the fly and quickly. They have done a good job with the 2.0 plugin after coming from the 1st iteration.
• Webroot interface on the machines is a simple and easy UI to follow and understand. Seeing what the product is doing and how it is configured is very straightforward and doesn't require much hunting with the local interface on machines.

Incentivized

• font way too small on login, unable to select an option, for example, to see each letter of password as typed promotes errors at login
• login errors and failure rate extremely high as [reported] by all our physicians and other providers: not infrequently one will have to return to office after hours in order to complete charts or access charts to answer patient after hours questions
• frequent disconnects in spite of excellent internet signal
• unacceptable interruptions in patient care

• It would be nice if there was a notification when Webroot blocked something. Power users may need to legitimately edit things like their hosts file, but they dont know Webroot is preventing them from doing so. They could easily temporarily disable it to do what they need to do if they were aware. Same thing goes for files that get quarantined without notice, it leaves the user wondering why their legitimate file keeps disappearing.
• While the web based console is nice and easy to use, it could use a little better reporting.
• If an administrator disabled a feature (like the firewall, for example) then the Webroot GUI should not alert the end user about whenever they open it. The software should be aware it is being administratively controlled.

Incentivized

Because the software is very simple and easy to use, very efficient, and has a stable connection that allows the user to perform tasks without problems. Also, this software does not need to be configured by IT technicians, since it comes with a very developed and understandable set up guide.

Incentivized

It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.

Incentivized

We have used Forticlient for a number of years now and have found only minor faults with the application. The fact that our end users request little to no training to be able to utilize our VPN says a lot compared to the product we previously used to use for similar tasks. The Forticlient shield is a quick way to 'demonstrate confidence in security' at a glance among our end users - if you see the shield, you are protected. The only downside we've experienced is a few false positive AV detections, but this is more linked to Fortiguard labs/signatures.

Incentivized

FortiClient is a security suite with which we can keep our equipment well-protected. And it is that in a system like Windows, which is always the target of all kinds of attacks, it is not enough to have a simple antivirus.

Incentivized

We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.

Incentivized

Overally, FortiClient has less vulnerabilities than the two other products. The price is comparable to Citrix Gateway, but significantly less than Cisco AnyConnect. Much of the benefits of the FortiClient come with its ability to integrate with other Fortinet solutions. Without that, it is interchangeable with almost any other client.

Incentivized

As previously mentioned, Webroot is struggling to compete. Specifically, it is struggling to show value when similar products are catching more and offer more complete packages for remediation as well. We have discontinued the use of Webroot in favor of offering more advanced protection tools by default to our contracted clients.

Incentivized

Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.

Incentivized

• Security is essential so we gain trust from clients!
• Data has private so we don't need to worry about additional security.
• More than 95% client needed more security which is fulfil by FortiClient.
• Don't need to use additional securities like SSL certificate or SSH.

Incentivized

• It has had a mostly positive impact as we have not had any breaches.
• The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.

Incentivized