TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flock

    Score9.1 out of 10
    N/AFlock is a collaborative business messaging application, designed to compete with Slack. The app is presented as a fast and reliable means of communication, and is available in a free edition for teams of up to twenty members.

    $0

    for teams of 1-20 members

    Slack

    Score9.1 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Pricing
    FlockSlack
    Editions & Modules
    Starter
    $0
    for teams of 1-20 members
    Pro
    $6
    per month per user (ideal for teams of 20-100 users)
    Enterprise
    Contact Sales
    for organizations of 100+ members
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    FlockSlack
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
    More Pricing Information
    Community Pulse
    FlockSlack
    Considered Both Products
    Titan.Mail
    Chose Flock
    I mainly prefer Asana as a task management tool, but I prefer Flock to Slack for communication. Flock bridges the gap between the two, and I find it's the best niche is for businesses or collaborators who need some integration (drive or calendar) but mostly need it for its chat …
    Incentivized
    Chose Flock
    Flock is similar to Glip, with only two notable differences: the gifs are worse but the reactions are slightly better. Integrations are a little better, albeit a bit confusing. For example, there is a built in video conferencing feature where you can video chat with someone, …
    Incentivized
    Chose Flock
    Many of the features are shared between these three programs but for us, we found the mobile application to be much easier to manage and being that we were using this a lot on the go that was a major selling point for our team and operation.
    Incentivized
    Chose Flock
    In my opinion, Flock is not the best among the listed products in terms of extensive features that other products listed provides but has it's own place in the communication and team collboration domain. I think Flock works well for smaller teams and organizations looking for a …
    Incentivized
    Chose Flock
    Flock standsout with it's extra ordinary features such as file sharing, pinning any file in groups, customised integration with various applications, reminders across groups, creating and managing groups, file sharing with integration, notes sharing and mainly communicate …
    Incentivized
    Chose Flock
    Flock as mentioned takes the best of all these apps and improves upon them. Flock's UI was exactly what we were looking for and Flock doesn't overcharge small teams for search functional or messaging. It just offers a great product at a great price combined with great …
    Incentivized
    Salesforce
    Chose Slack
    Slack has the best features and interface as compared to all other similar software that I have used. Features like huddle, channels, conversations, integrations, polls, and surveys make it better than other similar tools. The mobile application of Slack is also smooth and …
    Incentivized
    Chose Slack
    I have yet to try any of these but for my needs and our smaller team - I suggest going with the simplest tool is the right choice for us. As we expand moving to a more developed tool with deeper integrations would make sense.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    389 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    330 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    392 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    222 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    250 Answers
    Features
    FlockSlack
    Project Management
    Comparison of Project Management features of Flock and Slack
    Feature
    Flock
    7.6
    10 Ratings
    1% below category average
    Slack
    8.2
    479 Ratings
    7% above category average
    Task Management8.38 Ratings8.2310 Ratings
    Gantt Charts8.05 Ratings6.961 Ratings
    Scheduling9.38 Ratings7.9259 Ratings
    Workflow Automation7.78 Ratings8.4284 Ratings
    Mobile Access8.310 Ratings9.5460 Ratings
    Search7.38 Ratings8.7463 Ratings
    Visual planning tools4.05 Ratings8.0187 Ratings
    Communication
    Comparison of Communication features of Flock and Slack
    Feature
    Flock
    8.0
    10 Ratings
    1% above category average
    Slack
    8.9
    488 Ratings
    12% above category average
    Chat9.710 Ratings9.8488 Ratings
    Notifications9.310 Ratings9.1484 Ratings
    Discussions8.310 Ratings9.6473 Ratings
    Surveys8.06 Ratings8.1302 Ratings
    Internal knowledgebase5.05 Ratings7.8300 Ratings
    Integrates with GoToMeeting10.01 Ratings8.9110 Ratings
    Integrates with Gmail and Google Hangouts8.06 Ratings8.7182 Ratings
    Integrates with Outlook6.04 Ratings8.9120 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Flock and Slack
    Feature
    Flock
    6.4
    9 Ratings
    20% below category average
    Slack
    8.7
    461 Ratings
    11% above category average
    Versioning7.56 Ratings8.4229 Ratings
    Video files7.07 Ratings8.8412 Ratings
    Audio files7.07 Ratings9.1403 Ratings
    Document collaboration7.09 Ratings8.5318 Ratings
    Access control4.06 Ratings8.4305 Ratings
    Advanced security features4.06 Ratings8.4264 Ratings
    Integrates with Google Drive7.07 Ratings9.0211 Ratings
    Device sync7.58 Ratings9.1339 Ratings
    Best Alternatives
    FlockSlack
    Small Businesses
    Google Keep
    Score9.9 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlockSlack
    Likelihood to Recommend
    9.1
    (10 ratings)
    9.4
    (488 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (23 ratings)
    Usability
    9.3
    (4 ratings)
    9.2
    (103 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.8
    (3 ratings)
    10.0
    (66 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    FlockSlack
    Likelihood to Recommend
    Titan.Mail
    Flock is very well suited in scenarios where individuals must communicate via chat. It also works great when teams need to communicate via group chat messages. File and document sharing is another area where Flocks works well. Channels are used for discussions on specific topics or organization-wide announcements. Flock may be less appropriate when you use it for voice and video calls. Where.
    Incentivized
    Read full review
    Salesforce
    If you population likes technology, then I would recommend Slack. It is more difficult to implement if not everyone is on Slack or knows how to use it. Slack was used well by some employees who loved it. Slack allowed them to plan annual events and get feedback and ideas from those involved in the event
    Incentivized
    Read full review
    Pros
    Titan.Mail
    • Networked phones are a thing of past now. We don’t have to stop what we are doing to receive phone calls currently because Flock can do that
    • It is now easy to send messages to many people at the same time, all we need to do is to add all the contants in the chat and select all to send a message
    • This software has an in-built to-do-list which allows us to assign tasks to different people or users and then supervise each independently
    Incentivized
    Read full review
    Salesforce
    • Huddles Run smoothly without any interferences.
    • Smooth individual calls quick and easy without any interruptions.
    • seamless notifications across multiple devices
    • The ability to easily tag a team member to urgently attend to a specific escalation.
    • Slack being user friendly and able to integrate easily with other platforms and apps.
    • How to easily open up different channels for different escalations and needs.
    • a safe direct messaging option.
    Incentivized
    Read full review
    Cons
    Titan.Mail
    • A tool is only good if people use it. Some of the artists I work with found it too complex (though I don't think they really gave it a good shot).
    • We used it heavily for about six months and it didn't hit too many other big negative points.
    Incentivized
    Read full review
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    Likelihood to Renew
    Titan.Mail
    We would likely to renew use of Flock for our organization since it meets most of the requirements of team collboration and communication for a small group like us. Most of our Flock users like it's features and use it extensively for day-to-day work. We are quite optimistic about it's future updates.
    Incentivized
    Read full review
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    Usability
    Titan.Mail
    It is good to give what an app deserves, Flock is very efficient and effective app to manage the all day to day activities and communicate across all team members, create groups, share files, send reminders schedule reminders for each group or persons and share notes.Pin files and search any messages from anyone with advanced filters. It's a great app.
    Incentivized
    Read full review
    Salesforce
    Slack is one of the easiest platforms to use! It is very aesthetically pleasing and you can arrange the chats and other features the way you personally like it. They kept it pretty simple for people who aren’t looking to do anything more than streamlining communication, but they definitely have options for folks to build out the Workspace more.
    Incentivized
    Read full review
    Reliability and Availability
    Titan.Mail
    No answers on this topic
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
    Read full review
    Performance
    Titan.Mail
    No answers on this topic
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    Support Rating
    Titan.Mail
    We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.
    Incentivized
    Read full review
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    Implementation Rating
    Titan.Mail
    No answers on this topic
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
    Read full review
    Alternatives Considered
    Titan.Mail
    Flock as mentioned takes the best of all these apps and improves upon them. Flock's UI was exactly what we were looking for and Flock doesn't overcharge small teams for search functional or messaging. It just offers a great product at a great price combined with great support. Their chat ticket system works almost immediately.
    Incentivized
    Read full review
    Salesforce
    Having had a lot of experience with Google Chat and Teams, Slack is far and away the better option. In comparison to Teams, Slack is much cleaner with a far more user friendly AI, Teams is far too clunky and feels tiresome to use, whereas it is super easy to pick up Slack and be able to configure it do exactly what you need. Whilst I don't find a massive difference between the usability and UI of Google Chat to Slack. Slack's range of features far outweighs Google Chat. The ease of external connections, workflows, file sharing, external connections for notifications (Make, Zapier etc), plus the huge range of apps you can connect to enhance your workspace is incredible. Google Chat does benefit from directly integrating into your Google Suite so you can get access to automatic status updates based on calendar activity, which would be nice for Slack to have
    Incentivized
    Read full review
    Return on Investment
    Titan.Mail
    • Organizing notes manually has been drastically reduced. Flock folders and chats are perfect for keeping each file separate.
    • We have not missed one calendar event with Flocks integration of our Google Calendar.
    • Being able to cut out or $99/month case management software has saved a ton of money each month.
    Incentivized
    Read full review
    Salesforce
    • Use of Slack has enabled us to stay aligned with sales and ensure accurate forecasting.
    • The product has reduced delays in decisions making and helps us to improve on transparency in our departments.
    • Slack has eliminated the use if emails as it allows direct messaging. This has ensured real-time communication.
    Incentivized
    Read full review
    ScreenShots

    Flock Screenshots

    Product screenshotProduct screenshotProduct screenshot