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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fivetran

    Score8.5 out of 10
    N/AFivetran replicates applications, databases, events and files into a high-performance data warehouse, after a five minute setup. The vendor says their standardized cloud pipelines are fully managed and zero-maintenance. The vendor says Fivetran began with a realization: For modern companies using cloud-based software and storage, traditional ETL tools badly underperformed, and the complicated configurations they required often led to project failures. To streamline and accelerate…

    $0.01

    Help Desk Migration

    N/A
    Mid-Size Companies (51-1,000 employees)
    Help Desk Migration is a tool used to transfer data from one platform to another securely, accurately, and with no downtime.N/A
    Pricing
    FivetranHelp Desk Migration
    Editions & Modules
    Starter
    $0.01
    per credit
    Standard
    $0.01
    per credit
    Enterprise
    $0.01
    per credit
    No answers on this topic
    Offerings
    Pricing Offerings
    FivetranHelp Desk Migration
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    FivetranHelp Desk Migration
    Considered Both Products
    Fivetran
    No answer on this topic
    Help Desk Migration
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    FivetranHelp Desk Migration
    Data Source Connection
    Comparison of Data Source Connection features of Fivetran and Help Desk Migration
    Feature
    Fivetran
    10.0
    8 Ratings
    17% above category average
    Help Desk Migration
    -
    Ratings
    Connect to traditional data sources10.08 Ratings00 Ratings
    Connecto to Big Data and NoSQL10.06 Ratings00 Ratings
    Data Transformations
    Comparison of Data Transformations features of Fivetran and Help Desk Migration
    Feature
    Fivetran
    7.5
    7 Ratings
    8% below category average
    Help Desk Migration
    -
    Ratings
    Simple transformations7.67 Ratings00 Ratings
    Complex transformations7.45 Ratings00 Ratings
    Data Modeling
    Comparison of Data Modeling features of Fivetran and Help Desk Migration
    Feature
    Fivetran
    6.2
    8 Ratings
    25% below category average
    Help Desk Migration
    -
    Ratings
    Data model creation2.06 Ratings00 Ratings
    Metadata management4.04 Ratings00 Ratings
    Business rules and workflow8.06 Ratings00 Ratings
    Collaboration7.95 Ratings00 Ratings
    Testing and debugging9.04 Ratings00 Ratings
    Data Governance
    Comparison of Data Governance features of Fivetran and Help Desk Migration
    Feature
    Fivetran
    8.3
    7 Ratings
    2% above category average
    Help Desk Migration
    -
    Ratings
    Integration with data quality tools8.36 Ratings00 Ratings
    Integration with MDM tools8.34 Ratings00 Ratings
    Best Alternatives
    FivetranHelp Desk Migration
    Small Businesses
    Skyvia
    Score9.9 out of 10
    No answers on this topic
    Medium-sized Companies
    IBM InfoSphere Information Server
    Score8 out of 10
    No answers on this topic
    Enterprises
    SolarWinds Task Factory
    Score8.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FivetranHelp Desk Migration
    Likelihood to Recommend
    8.1
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FivetranHelp Desk Migration
    Likelihood to Recommend
    Fivetran
    Fivetran's business model justifies the use-case where we require data from a single source basically a lot of data but if the requirement is not on the heavier side, Fivetran comes to costly operation when compared to its peers. Otherwise, I'll recommend Fivetran for stability and update and seamless service provider.
    Incentivized
    Read full review
    Help Desk Migration
    Thanks to the quick response from the support team, I was able to maintain an ongoing dialogue and get questions answered promptly throughout the project. Their responsiveness made it easy to request and implement specific changes, such as disabling comments on all migrated articles, without delaying our migration timeline.
    Read full review
    Pros
    Fivetran
    • Easily connects to source data using delivered connectors
    • Transforms data into standard models and schemas
    • Has very good documentation to help quickly setup connectors
    Incentivized
    Read full review
    Help Desk Migration
    • Listening and gathering information
    • Transitioning work among their staff - we talked to 4 different people during the project, and ever single person was up to speed on the work and status
    • Reasonably priced
    Read full review
    Cons
    Fivetran
    • Very difficult to get connectors enhanced if a specific needed object is not supported by them
    • Depending on the edition needed and the data volumes, can get quite expensive
    Incentivized
    Read full review
    Help Desk Migration
    • I think the field map could be a little more entuitive with better explanations of what each field is for.
    Read full review
    Usability
    Fivetran
    Very easy and intuitive to setup and maintain as there usually are not that many options. Very well documented (e.g. how to setup each connector, how the schema looks like, any specific features of this connector etc.). Also the operation is intuitive, e.g. you have status pages, log pages, configuration pages etc. for each connector.
    Incentivized
    Read full review
    Help Desk Migration
    Both their demo and full migrations are pretty easy to use
    Read full review
    Performance
    Fivetran
    It runs pretty well and gets our data from point A to point cluster quickly enough. Honestly, it's not something I think about unless it breaks and that's pretty rare.
    Incentivized
    Read full review
    Help Desk Migration
    No answers on this topic
    Alternatives Considered
    Fivetran
    We never seriously considered using anything else. Our data engineers had used Fivetran extensively in previous roles so when it came time to make a decision, there wasn't much of a process. They gladly signed the contract with Fivetran pretty quickly.
    Incentivized
    Read full review
    Help Desk Migration
    No answers on this topic
    Return on Investment
    Fivetran
    • It has been very positive in serving BI team with new source requests
    • It has been OK at scaling to match as data volumes as source data size grows
    Incentivized
    Read full review
    Help Desk Migration
    • In terms of time spent, Help Desk Migration cut our time down to just a fraction of what it would have been had we migrated the articles ourselves. This saved us a tremendous amount of time, manpower, and overtime.
    Read full review
    ScreenShots

    Help Desk Migration Screenshots

    Screenshot of selecting the source and target platforms.Screenshot of mapping data for an accurate migration process.Screenshot of running the Demo Migration, which includes transferring 20 tickets and 20 articles.Screenshot of reviewing the demo migration results.Screenshot of adjusting the mapping and refining the data migration path.Screenshot of the migration progress — duration depends on the number of records being migrated.