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Fiserv (First Data) - ICICI Merchant Services vs. Worldline Global Collect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fiserv (First Data) - ICICI Merchant Services

    Score2.1 out of 10
    N/AFiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A

    Worldline Global Collect

    Score5 out of 10
    N/AIngenico’s Payment Orchestration Platform is an interface to manage multiple integrations on a single platform. It helps users optimize payment strategies and eliminate payment friction across all channels.N/A
    Pricing
    Fiserv (First Data) - ICICI Merchant ServicesWorldline Global Collect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Fiserv (First Data) - ICICI Merchant ServicesWorldline Global Collect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Fiserv (First Data) - ICICI Merchant ServicesWorldline Global Collect
    Considered Both Products
    Fiserv
    No answer on this topic
    Worldline Global
    No answer on this topic
    Key User Insights
    Would buy again
    40%
    Would buy again
    2 Answers
    No answers on this topic
    Delivers good value for the price
    40%
    Delivers good value for the price
    2 Answers
    No answers on this topic
    Happy with the feature set
    40%
    Happy with the feature set
    2 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    2 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Fiserv (First Data) - ICICI Merchant ServicesWorldline Global Collect
    Small Businesses
    Apple Pay
    Score9.3 out of 10
    Apple Pay
    Score9.3 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Payoneer
    Score8 out of 10
    Enterprises
    Checkout.com
    Score8.5 out of 10
    Checkout.com
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Fiserv (First Data) - ICICI Merchant ServicesWorldline Global Collect
    Likelihood to Recommend
    4.7
    (7 ratings)
    8.5
    (2 ratings)
    User Testimonials
    Fiserv (First Data) - ICICI Merchant ServicesWorldline Global Collect
    Likelihood to Recommend
    Fiserv
    The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
    Incentivized
    Read full review
    Worldline Global
    This company has the biggest number of payment terminals in the world, so we went with them because it must have the most data available. And the tool does the work very well, it just feels a bit outdated or not on the cutting edge side but really works for what you need it to do. We had some hiccups in setting the rules up and the integration, might not be the simplest one to do but in the end the integration worked well.
    Incentivized
    Read full review
    Pros
    Fiserv
    • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
    • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
    • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
    Incentivized
    Read full review
    Worldline Global
    • Provides lots of out of the box payments methods
    • Has native extensions for Magento 2 and Salesforce Commerce Cloud
    • Has a usable admin intefrace
    Incentivized
    Read full review
    Cons
    Fiserv
    • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
    • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
    Incentivized
    Read full review
    Worldline Global
    • Look and feel
    • More information about the transaction/payments
    • Cost of the tool
    Incentivized
    Read full review
    Alternatives Considered
    Fiserv
    First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
    Incentivized
    Read full review
    Worldline Global
    Ingenico ePayments has probably the best cost-to-benefit ratio. It's very versatile at its core, and the fees are not among the worst. You need to invest a little bit in your first integration, but in the long run, it pays out. In general, it provides anything you need in an eCommerce platform for the right price.
    Incentivized
    Read full review
    Return on Investment
    Fiserv
    • Our ROI has been very positive
    • Our company has been able to process cash receipts remotely
    • Our processing charges have been lower
    Incentivized
    Read full review
    Worldline Global
    • Fast response time to customers
    • Keeping fraud low
    Incentivized
    Read full review
    ScreenShots