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Fiserv (First Data) - ICICI Merchant Services vs. 2Checkout from Verifone

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fiserv (First Data) - ICICI Merchant Services

    Score2.1 out of 10
    N/AFiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A

    2Checkout from Verifone

    Score8.6 out of 10
    N/AThe 2Checkout Monetization Platform, now from Verifone (acquired September 2020) is designed to address the complexity of online commerce, subscription billing, and global payments for software, SaaS and online services companies. The vendor says that their solution is backed by: a proven cloud platform, unmatched expertise and a depth of digital commerce services. The vendor’s value proposition is that their solution simplifies the complexities that online merchants face when expanding and…N/A
    Pricing
    Fiserv (First Data) - ICICI Merchant Services2Checkout from Verifone
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Fiserv (First Data) - ICICI Merchant Services2Checkout from Verifone
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—2SELL - 3.5% + 0.30 EUR per successful sale 2SUBSCRIBE - 4.5% + 0.40 EUR per successful sale 2MONETIZE - 6.0% + 0.50 EUR per successful sale
    More Pricing Information
    Community Pulse
    Fiserv (First Data) - ICICI Merchant Services2Checkout from Verifone
    Considered Both Products
    Fiserv
    No answer on this topic
    Verifone
    No answer on this topic
    Key User Insights
    Would buy again
    40%
    Would buy again
    2 Answers
    No answers on this topic
    Delivers good value for the price
    40%
    Delivers good value for the price
    2 Answers
    No answers on this topic
    Happy with the feature set
    40%
    Happy with the feature set
    2 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    2 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Fiserv (First Data) - ICICI Merchant Services2Checkout from Verifone
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    Medium-sized Companies
    Payoneer
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    Enterprises
    Checkout.com
    Score8.5 out of 10
    Zuora
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Fiserv (First Data) - ICICI Merchant Services2Checkout from Verifone
    Likelihood to Recommend
    4.7
    (7 ratings)
    8.2
    (6 ratings)
    Usability
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Fiserv (First Data) - ICICI Merchant Services2Checkout from Verifone
    Likelihood to Recommend
    Fiserv
    The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
    Incentivized
    Read full review
    Verifone
    2Checkout Monetization Platform is well suited for emerging SaaS businesses because along with payment processing, they offer you exposure to Affiliates and make electronic code delivery easy. The dashboard is cumbersome and reporting graphs/options are not easy to comprehend so it might become trouble when the business grows and you want to show it to venture capitalists or any investor/buyer.
    Incentivized
    Read full review
    Pros
    Fiserv
    • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
    • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
    • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
    Incentivized
    Read full review
    Verifone
    • 2Checkout handles credit cards that I would not be able to accept from my country.
    • Fraud prevention works. They saved me a couple of times and I appreciate that.
    • I always received my payments on time. I never had to complain.
    Incentivized
    Read full review
    Cons
    Fiserv
    • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
    • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
    Incentivized
    Read full review
    Verifone
    • In the 2Checkout dashboard, searching for transactions is a bit awkward
    • I wish there were more reports available for me in the 2Checkout dashboard
    Read full review
    Usability
    Fiserv
    No answers on this topic
    Verifone
    It is surreal. Everything feels like they don't really want you to use them. I had to beg them to approve my account because of stupid approval questions. Example: give ONE url where payments will come from. (my payments will come from a page inside my webapp which means absolutely nothing to users who don't have a user in my webapp. I also have many URLs where the users can pay from) Then their API is super complicated to use. I couldn't believe how complicated it is. It is not well explained in the documentation and you have to guess until you understand the underlying logic. I wouldn't use it if I Stripe was available in my country.
    Incentivized
    Read full review
    Alternatives Considered
    Fiserv
    First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
    Incentivized
    Read full review
    Verifone
    Avangate digital commerce is the only available leading payment gateway service provider for Sri Lankans. That is the main reason to choose Avangate for my web store. It's easy and cost-effective and easy to use as a payment gateway service provider overall. Pricing, customer care, payout process and reporting is very good at Avangate.
    Incentivized
    Read full review
    Return on Investment
    Fiserv
    • Our ROI has been very positive
    • Our company has been able to process cash receipts remotely
    • Our processing charges have been lower
    Incentivized
    Read full review
    Verifone
    • I now get excellent customer service as compared to when I was with PayPal
    • I no longer have to subject my customers to the pain of maintaining a PayPal account
    • 2Checkout allows me to offer the same service as any large company and I'm a 1 man show
    Read full review
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