Fiserv (First Data) - ICICI Merchant Services vs. PayU

The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.

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Payu is extremely affordable. It is great for small businesses which are just starting out. It doesn't have a minimum orders caveat. It doesn't ask for any upfront costs or annual or monthly costs. The only cost you will ever pay is processing fee. I strongly recommend every e-commerce website must try it

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• Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
• Integrates well with WordPress and WooCommerce and provides a seamless user experience.
• Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.

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• Collecting payment
• Helps to collect payment in various currencies
• The analytics are just amazing
• It's easier to send payout to other as well using Payu

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• They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
• Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.

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• Login options could be better for merchants
• Sometimes payment page fails but that's normal

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First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Our ROI has been very positive
• Our company has been able to process cash receipts remotely
• Our processing charges have been lower

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• Our revenues have increased by at least 10%
• Our abandoned carts have reduced by at least 15% as the failure due to payment page have reduced
• We have a better website ranking as we get a high quality backing from Payu. This is good from SEO standpoint

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info