Fiserv (First Data) - ICICI Merchant Services vs. PayU

The arena of companies to choose from to process credit/debit card payments at this level is ridiculously small. I was told which one we would be working with, and am unaware how the others compare(especially on processing fees), but I can only assume that they would be better to work with than FirstData after the overly complicated process we have gone through over the last couple years when we were told it would easily take less than a year.

Incentivized

From my point of view PayU is suited for large business only. But small business can also use PayU to collect payments from their customers but again, I think PayU is suited for large business mainly.

Incentivized

• Provided our client with competitive rates
• Integration came with a sandbox environment, which was convenient
• Backend has a summary of all transactions and a report that can be exported

Incentivized

• Collecting payment
• Helps to collect payment in various currencies
• The analytics are just amazing
• It's easier to send payout to other as well using Payu

Incentivized

• [In my experience,] merchants will just follow this scam service and they will say they provide a refund to the customer but actually they will not do anything just use your money by giving unnecessary excuses.

• Login options could be better for merchants
• Sometimes payment page fails but that's normal

Incentivized

We had previously used Elavon Merchant services. We found the provider to be more expensive and offer far less flexibility for our processing. Also, our processing was entirely manual and had to be done in the office.

Incentivized

Payu is a much better and easier to use platform. It doesn't charge any upfront fee or annual fee. The payment processing charge is very low. The remittance is very quick and there is no minimum amount criteria for payment remittance. Payu offers tons of payment options. The best part is the payment page. The page is simple and beautiful

Incentivized

• Sales have increased in the past year because I have a dedicated site to selling products that people used to have to come in person to order. First Data along with putting everything up on my website definitely makes it easy for me to automate things.

Incentivized

• Our revenues have increased by at least 10%
• Our abandoned carts have reduced by at least 15% as the failure due to payment page have reduced
• We have a better website ranking as we get a high quality backing from Payu. This is good from SEO standpoint

Incentivized