Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.
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Payoneer
Score 7.4 out of 10
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Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.
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Pricing
Fiserv (First Data) - ICICI Merchant Services
Payoneer
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Fiserv (First Data) - ICICI Merchant Services
Payoneer
Free Trial
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Free/Freemium Version
No
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Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
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Community Pulse
Fiserv (First Data) - ICICI Merchant Services
Payoneer
Features
Fiserv (First Data) - ICICI Merchant Services
Payoneer
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
The arena of companies to choose from to process credit/debit card payments at this level is ridiculously small. I was told which one we would be working with, and am unaware how the others compare(especially on processing fees), but I can only assume that they would be better to work with than FirstData after the overly complicated process we have gone through over the last couple years when we were told it would easily take less than a year.
Payoneer is well suited for small to large-scale organizations for sending and receiving payments and establishing business internationally. Because their customer service crew is inexperienced, payment and account-related issues can arise and take a long time to fix. It's also appropriate for individuals or freelancers that need a payment provider that can collect payments from all over the world.
[In my experience,] merchants will just follow this scam service and they will say they provide a refund to the customer but actually they will not do anything just use your money by giving unnecessary excuses.
For some international countries it take a lot to get the physical card. This may be related to the local post office too, but it's a hassle for new users
It would be good to have tutorials on how to do basic tasks in video or audio, for users that can't read for too long or have a disability
The support is really awful. They send you generic answers, and actually don't really understand what is going on. For example, when our re-verification was stuck, support agents told me that the account is active and you can send a payment. I did that, my card was charged, but the payment was declined, because the account was not active
We had previously used Elavon Merchant services. We found the provider to be more expensive and offer far less flexibility for our processing. Also, our processing was entirely manual and had to be done in the office.
Before Payoneer, I used Paxum, a Canadian product, that was or is similar but more expensive. Also used Payza(later Ecopayz), and European alternative, they have their ups and downs, they aren't even listed in the Search above, basically they are both payment gateways that allow using several payment methods, and any payment gateway, the problem is they don't have any bank accounts associated with them, therefore they are more limited in that regard. Both use a card as the main withdrawal method, and both support international currencies, but there as I mentioned there isn't any bank account associated with them, nor there is a way to connect them to Stripe.
Sales have increased in the past year because I have a dedicated site to selling products that people used to have to come in person to order. First Data along with putting everything up on my website definitely makes it easy for me to automate things.
Using Payoneer we have grown very well especially in 3rd world countries.
Due to its nominal transaction charges and better exchange rates, we get a decent ROI.
Since it is a very easy to use payment gateway and does not require many technicalities hence it is very well accepted which helps us in "ease of doing" business.
