Fireflies.ai vs. Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fireflies.ai
Score 9.7 out of 10
N/A
Fireflies, from Fireflies.AI headquartered in Pleasanton, California, aims to make it easy to record, transcribe, and organize all teams' meetings in one place. Whether it’s important sales calls, recruiting interviews, or team meetings, Fireflies can provide capture of voice conversations.
$10
per month per user
Microsoft Teams
Score 7.8 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Pricing
Fireflies.aiMicrosoft Teams
Editions & Modules
Pro
$10
per month per user
Business
$19
per month per user
Enterprise
Custom
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Offerings
Pricing Offerings
Fireflies.aiMicrosoft Teams
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
Fireflies.aiMicrosoft Teams
Features
Fireflies.aiMicrosoft Teams
Project Management
Comparison of Project Management features of Product A and Product B
Fireflies.ai
-
Ratings
Microsoft Teams
4.7
Ratings
48% below category average
Task Management00 Ratings5.40 Ratings
Gantt Charts00 Ratings3.70 Ratings
Scheduling00 Ratings4.40 Ratings
Workflow Automation00 Ratings4.30 Ratings
Mobile Access00 Ratings5.80 Ratings
Search00 Ratings4.70 Ratings
Visual planning tools00 Ratings4.60 Ratings
Communication
Comparison of Communication features of Product A and Product B
Fireflies.ai
-
Ratings
Microsoft Teams
6.1
Ratings
26% below category average
Chat00 Ratings6.20 Ratings
Notifications00 Ratings5.60 Ratings
Discussions00 Ratings6.00 Ratings
Surveys00 Ratings5.30 Ratings
Internal knowledgebase00 Ratings4.70 Ratings
Integrates with GoToMeeting00 Ratings6.50 Ratings
Integrates with Gmail and Google Hangouts00 Ratings5.70 Ratings
Integrates with Outlook00 Ratings9.10 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Fireflies.ai
-
Ratings
Microsoft Teams
5.2
Ratings
40% below category average
Versioning00 Ratings5.40 Ratings
Video files00 Ratings4.70 Ratings
Audio files00 Ratings5.40 Ratings
Document collaboration00 Ratings6.30 Ratings
Access control00 Ratings5.70 Ratings
Advanced security features00 Ratings4.20 Ratings
Integrates with Google Drive00 Ratings5.30 Ratings
Device sync00 Ratings5.00 Ratings
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Fireflies.aiMicrosoft Teams
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Score 8.4 out of 10
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Score 9.8 out of 10
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Score 8.4 out of 10
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Score 9.0 out of 10
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User Ratings
Fireflies.aiMicrosoft Teams
Likelihood to Recommend
9.2
(0 ratings)
6.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
3.7
(0 ratings)
Usability
-
(0 ratings)
5.9
(0 ratings)
Availability
-
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
8.3
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Fireflies.aiMicrosoft Teams
Likelihood to Recommend
It does the job really well. They were one of the first on the scene and have continually improved overtime. It's crazy affordable, I'm always surprised when I see the $5 monthly charge compared to other apps I pay more for and use a lot less.
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Microsoft Teams is ideal for organizations where employees regularly collaborate by sharing files, working on the same documents, updating the progress, etc. This is because different file formats are supported for online editing and collaboration with the help of Microsoft Teams. Additionally, for every file which is shared among the team members, emails are not sent again and again which helps in easily managing and organizing files. It is less appropriate where the team members have to instantly reply to an urgent task as sometimes the notifications are not sent properly which may lead to a delay in the work.
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Pros
  • Helps in transcription & take notes.
  • Listening to the meeting is very easy.
  • Can be integrated into other various software.
  • They also provide the option to download the meeting and the option to like & dislike the recording.
  • And I love their soundbites features which I can use to highlight the specific part of the recording for future use.
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  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
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Cons
  • I would like more information about how to make the most of the app as a small business. Maybe new functionalities could be pointed out, or suggestions can be made if I'm not using functions that could help my workflow.
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  • I sometimes have a hard time viewing both the meeting screen and chat window at the same time.
  • There have been times when someone in a meeting will totally lose their connection.
  • At times the sound quality is not what it should be which makes it hard to hear each other.
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Likelihood to Renew
No answers on this topic
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
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Usability
It is a very convenient tool. Fireflies join calls automatically; you shouldn't think about it each time. It has a good integration with Slack and also sends notifications automatically. It makes good and accurate summary bullets. Also, you can check all the conversation transcription after the meeting and search specific speaker or keywords.
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The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.
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Reliability and Availability
No answers on this topic
Rare, but outages do happen
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Performance
No answers on this topic
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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Support Rating
No answers on this topic
I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
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Implementation Rating
No answers on this topic
I find everything I need for my day-to-day work.
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Alternatives Considered
Fireflies.ai is made for meetings — that’s its main function — so it doesn’t include fancy features like video editing. If you need to record a podcast, it’s better to use Descript. Google Cloud is a good choice if you already have an audio file and need a very detailed transcription. Fireflies not only helps with transcription, but also with summarization and distribution. So while all three tools offer similar features, if you need a meeting copilot, Fireflies performs better.
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We chose primarily because of the promised integration with the Microsoft Business Suite - which it mostly delivers on. That does give Teams an obvious advantage over competitors. IMHO Teams has a richer, more mature feature set, and the experience is more reliable and stable. Although like any of there there is room for imporvement.
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Scalability
No answers on this topic
It does not appear to have a limit to how many teams and employees we can have using it
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Return on Investment
  • Customer service is constantly improving and is quick and responsive.
  • Allows you to transcribe and convert speech to text in real-time.
  • The conversion is completely powered by AI and hence it's extremely fast, accurate and scalable.
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  • User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful.
  • MS Teams has mostly focused on Collaboration and team building features which are very useful for organisational communications. This in turn has a positive impact on the overall business outcome.
  • Scheduling meetings have never been so easy in the past. We can schedule meetings on the go without any hassles
  • Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
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ScreenShots

Fireflies.ai Screenshots

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