Firebase vs. OpenText Identity and Access Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Firebase
Score 8.4 out of 10
N/A
Google offers the Firebase suite of application development tools, available free or at cost for higher degree of usages, priced flexibly accorded to features needed. The suite includes A/B testing and Crashlytics, Cloud Messaging (FCM) and in-app messaging, cloud storage and NoSQL storage (Cloud Firestore and Firestore Realtime Database), and other features supporting developers with flexible mobile application development.
$0.01
Per Verification
OpenText Identity and Access Management
Score 7.2 out of 10
N/A
Based on the former Covisit and now part of the OpenText Business Network Cloud, OpenText Identity and Access Management is a cloud-based identity and access management system that enables secure, efficient engagement and collaboration across large third-party ecosystems. The IAM solution is comprised of cloud-native technologies, built-in security frameworks and digital processes to scale third-party access in a non-linear fashion.N/A
Pricing
FirebaseOpenText Identity and Access Management
Editions & Modules
Phone Authentication
$0.01
Per Verification
Stored Data
$0.18
Per GiB
No answers on this topic
Offerings
Pricing Offerings
FirebaseOpenText Identity and Access Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FirebaseOpenText Identity and Access Management
Features
FirebaseOpenText Identity and Access Management
Identity Management
Comparison of Identity Management features of Product A and Product B
Firebase
-
Ratings
OpenText Identity and Access Management
7.2
Ratings
12% below category average
ID-Management Access Control00 Ratings7.20 Ratings
ID Management Single-Sign On (SSO)00 Ratings7.70 Ratings
Multi-Factor Authentication00 Ratings7.20 Ratings
Password Management00 Ratings7.70 Ratings
Account Provisioning and De-provisioning00 Ratings5.50 Ratings
ID Management Workflow Automation00 Ratings7.20 Ratings
ID Risk Management00 Ratings7.70 Ratings
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FirebaseOpenText Identity and Access Management
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User Ratings
FirebaseOpenText Identity and Access Management
Likelihood to Recommend
7.0
(0 ratings)
7.2
(0 ratings)
Usability
7.0
(0 ratings)
6.8
(0 ratings)
Support Rating
7.3
(0 ratings)
7.2
(0 ratings)
User Testimonials
FirebaseOpenText Identity and Access Management
Likelihood to Recommend
Firebase should be your first choice if your platform is mobile first. Firebase's mobile platform support for client-side applications is second to none, and I cannot think of a comparable cross-platform toolkit. Firebase also integrates well with your server-side solution, meaning that you can plug Firebase into your existing app architecture with minimal effort.
Firebase lags behind on the desktop, however. Although macOS support is rapidly catching up, full Windows support is a glaring omission for most Firebase features. This means that if your platform targets Windows, you will need to implement the client functionality manually using Firebase's web APIs and wrappers, or look for another solution.
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Team has been great. However, product needs lots of customization and this requires significant cost outside of licensing model.
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Pros
  • Extremely robust. Has about any tool you can think of under one roof making it extremely useful as a backup platform for data analytics or small teams that need something quickly.
  • Intuitive and easy UI/UX. Being made and owned by Google, you expect nothing less. Very easy to use for anyone that has any marketing or analytical experience especially in Google Analytics (which I just assume all marketers do).
  • Safe, secure, and sturdy. Never need to worry about downtimes or misinformation as it's as clean and safe as it is being run by Google.
  • FREE! What else is there to say. Unless you're an extremely large application handling hundreds of thousands to millions of users, this pay as you go plan will stay free.
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  • Good personnel/team
  • Small company type customer service gives ease of access and sense of urgency
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Cons
  • Firebase/Firestore has very limited support for querying more complicated items; for example, performing a simple string search is not possible.
  • While upfront costs are low, costs can grow quickly if you're not careful about what you are being billed for.
  • Dashboards have at times shown different information to what is billed, and support from Google is less than stellar and not as effective as that from Amazon or Microsoft.
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  • Additional automation capabilities on the platform
  • More configuration-driven approach
  • Passwordless authentication
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Usability
Firebase functions are more difficult to use, there are no concepts of triggers or cascading deletes without the use of Firebase functions. Firebase functions can run forever if not written correctly and cause billing nightmares. While this hasn't happened to us specifically it is a thing that happens more than one realizes.
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Product needs high level of customization to compete with other products in this space.
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Support Rating
Our analytics folks handled the majority of the communication when it came to customer service, but as far as I was aware, the support we got was pretty good. When we had an issue, we were able to reach out and get support in a timely fashion. Firebase was easy to reach and reasonably available to assist when needed.
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  • Dedicated customer success manager and deployment manager
  • 1-800-like 24/7 support
  • Very responsive technical team
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Alternatives Considered
Before using Firebase, we exclusively used self hosted database services. Using Firebase has allowed us to reduce reliance on single points of failure and systems that are difficult to scale. Additionally, Firebase is much easier to set up and use than any sort of self hosted database. This simplicity has allowed us to try features that we might not have based on the amount of work they required in the past.
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OKTA Oracle Cloud Based Identity Platforms Salesforce IAM We did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo
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Return on Investment
  • Firebase has been able to help us understand reliably, the drop-off in our user flows with their funnel feature. This has made it easy for us to be able to pinpoint weaknesses in our funnel and test and optimize with data as the dependent variable.
  • From an economic standpoint, we don't pay for Firebase which is great, but as the saying goes "You get what you pay for" also holds true in this context. As we looked to grow and scale, we looked for a paid solution.
  • From a developer resource standpoint, Firebase has been extremely easy to integrate into our app. Whether it be the event tracking, dynamic links or crash reporting we have not had to waste too much developer time thanks to their well-organized developer docs.
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  • Improved customer experience through a single identity across multiple business units
  • Single bundled pricing model for features like SSO, MFA, directory services, identity event streaming, API usage, service-package-based access
  • Reduced identity and access complexity when compared to on-premises based implementations
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ScreenShots