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Filevine vs. SurePoint Legal Management System (LMS)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Filevine

    Score5.7 out of 10
    N/AFilevine is a project management and workflow automation platform for law firms from the company of the same name in Utah.N/A

    SurePoint Legal Management System (LMS)

    Score10 out of 10
    N/ASurePoint’s (formerly Rippe & Kingston) Legal Management System (LMS) is oriented towards managing the financial aspects of running a law practice, with integrated accounting and general ledger.N/A
    Pricing
    FilevineSurePoint Legal Management System (LMS)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FilevineSurePoint Legal Management System (LMS)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    FilevineSurePoint Legal Management System (LMS)
    Considered Both Products
    Filevine
    No answer on this topic
    SurePoint Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    FilevineSurePoint Legal Management System (LMS)
    Likelihood to Recommend
    5.2
    (5 ratings)
    7.0
    (2 ratings)
    Usability
    6.7
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    FilevineSurePoint Legal Management System (LMS)
    Likelihood to Recommend
    Filevine
    File Vine is well-suited because I believe it was invented to assist Law Firms with document organization for the legal cases collected in a Law Firm. It is easy to navigate and find your documents with a click of a button.
    Incentivized
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    SurePoint Technologies
    Law firms needing an easy to use billing and accounting systems. [SurePoint Legal Management System (LMS)] would work for law firms of all sizes. It does not work well for matter pricing or profitability analysis.
    Incentivized
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    Pros
    Filevine
    • Customization - you can easily add sections and fields
    • Workato and Zapier integration works well - we can connect Filevine to a multitude of other platforms and services
    • Texting and faxing is available across the entire platform
    • Integration with Vinesign for e-signature completion
    Incentivized
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    SurePoint Technologies
    • The interface is fairly well designed, making it fairly easy to enter data or to create information visualizations.
    • The software supports a robust set of features that can all be accessed through a single portal or site.
    • There are analysis functions that help show patterns or trends based on time sensitive information.
    Incentivized
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    Cons
    Filevine
    • The PDF document editor can be easier when trying to save changes. Make a button that says save changes, instead of save file.
    • The contacts can probably be more streamlined so that there are not multiple contacts for the same individual or business.
    • Tasks should automatically be changed to a new individual in a parallel role when the file changes teams.
    Incentivized
    Read full review
    SurePoint Technologies
    • No case management system to speak of.
    • No able to create multiple cost rates for attorneys to use in profitability analysis
    • Accounting system does not integrate well with e-billing vendors
    Incentivized
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    Usability
    Filevine
    there’s a learning curve for advanced features, some functionality comes only through add-ons at extra cost, and occasional performance issues such as lag or sync glitches have been reported. Additionally, a few users note challenges with implementation and customer support responsiveness. Overall, it’s a powerful and adaptable case management tool, but not entirely frictionless, making 7–8 a fair usability score
    Incentivized
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    SurePoint Technologies
    No answers on this topic
    Alternatives Considered
    Filevine
    Filevine is so much more detailed and extensive in terms of keeping all the information for each case in one place. I can even edit docs within filevine and combine docs and create emails and faxes right from within. I feel Filevine is an all in one stop and helps keep everything as organized as possible.
    Incentivized
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    SurePoint Technologies
    LMS Practice Management provides a wealth of features not often found in one package. Its information visualization tools and client management tools are extremely helpful in providing oversight on client billing matters. Its reporting tools were also fairly robust, providing more features than competitor products on the markets. While not perfect, its clean interface and number of components help make it stand out among the competition
    Incentivized
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    Return on Investment
    Filevine
    • Allows much attention to detail on many cases. We can handle more cases more easily. Revenue is up for several years by at least 25%
    • Better client communication and less expensive with texting from the file. Less expense than letters. Reduction in letterhead and postage costs of at least $2000 per year. Emailed letters may not be noticed as quickly but text messages are.
    • Less time on billing. Saves on our bookkeeper tasks making it more part time and allows paralegal tasks to be added for this person increasing productivity.
    Incentivized
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    SurePoint Technologies
    • It easy to use to respond to questions relating to time entry, billing and collections
    Incentivized
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    ScreenShots