FileInvite vs. Ideagen Collaboration Portal

Our forms for summer camper parents vary depending on the needs of the camper (i.e. allergies, nutrition requirements, & program desirability such as horseback riding or preferred cabin mates). This situational form allowance is a breeze with fileinvite, and the setup process is intuitive and very easy to manage as a collaboration across our entire team

Incentivized

If you are sharing private information like contracts for designs and designs that aren't meant to be shared only with one client, the platform is very secure

Incentivized

• Templates are fantastic and take very little time to create a file invite.
• Ease and simplicity of communication.
• Ability to send reminders to ensure needs tasks are completed.

Incentivized

• Huddle allows users to use the native document file types. For example, Word files are still in a Word, not a "Huddle" file version.
• Huddle workspaces are invitation-only. If someone should not be in the workspace, they will not be invited and provided access to the documents. Or, they can be removed from the workspace if needed.
• Communication about documents is located with the documents in a discussion thread under the document preview. Thus, email inbox clutter can be limited.

Incentivized

• It takes forever to delete unwanted document in my experience.
• The signature never appears on the right spot and the box can't be resized.
• Our problem has always been to collect dozens of documents to submit an application.

Incentivized

• The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
• Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
• The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.

Incentivized

Aside from a few minor recommendations, the solution is well thought through and very easy to set up. As a matter of fact, the onboarding support by the team was fantastic, and the ongoing availability to help while we were/are learning the platform has been extremely friendly and reliable.

Incentivized

Huddle is very easy to use whether you are a new user or you have used it for years, it is an incredibly intuitive system that is so simple to teach to new users, the lock feature prevents important documents from being edited accidentally, while the edit features allow for true collaborative working

Incentivized

It has been pretty smooth so far. There was an issue earlier this week that resulted in corrupted invites whereby the unique secure link failed, but I was able to resubmit the invitations quite simply, and they've assured me the issue was unusual and I won't be alarmed unless it happens again sometime soon.

Incentivized

FileInvite has a lot of nice features, but the overall cost is the company's downfall. We were able to get a lot of the same features that we need for a lot less with other companies and providers.

Incentivized

We liked how simple it was to use. And the feature set it offered was more in line with our needs than the alternatives we looked at

Incentivized

• Positive feedback from clients and employees who have used this vs Docusign.
• Not sure about the exact ROI, however, I know that this has had significant cost savings vs the previous software.

Incentivized

• This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
• It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
• We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.

Incentivized