Fetch vs. Navan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fetch
Score 10.0 out of 10
Small Businesses (1-50 employees)
Fetch aims to provide small businesses with an easy and efficient way to reimburse employees for out of pocket expenses. Employees submit expenses using the Fetch mobile app and admins can view, approve and pay those expenses directly through the web app. The vendor says Fetch was built with one thing in mind -- getting employees paid back fast without any added burden on the admins approving the expenses. The vendor’s value proposition is that the sleek mobile app combined with…
$9.95
per active user
Navan
Score 8.0 out of 10
N/A
Navan (formerly TripActions) headquartered in Palo Alto offers their corporate travel management application of the same name, supporting messaging, travel rewards management, travel booking, and company policy compliance.N/A
Pricing
FetchNavan
Editions & Modules
Team
$9.95
per active user
Navan Business
Free
Navan Enterprise
Let's Talk
Offerings
Pricing Offerings
FetchNavan
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FetchNavan
Features
FetchNavan
Travel Management
Comparison of Travel Management features of Product A and Product B
Fetch
-
Ratings
Navan
1.2
Ratings
93% below category average
Customizable Approval Workflows00 Ratings2.00 Ratings
Readily Available Support00 Ratings1.00 Ratings
Travel Spend Reports00 Ratings1.00 Ratings
Consolidated Invoicing00 Ratings1.00 Ratings
Easy Travel Booking00 Ratings2.00 Ratings
Mobile Travel Application00 Ratings1.00 Ratings
Centralized Itinerary Management00 Ratings1.00 Ratings
Collaborative Booking00 Ratings1.00 Ratings
Loyalty Programs00 Ratings1.00 Ratings
Reuses Traveler Information00 Ratings1.00 Ratings
User-friendly Interface00 Ratings1.00 Ratings
Integrated Expensing Tool00 Ratings1.00 Ratings
Travel Alerts00 Ratings1.00 Ratings
Best Alternatives
FetchNavan
Small Businesses
Dext
Dext
Score 9.8 out of 10
Rippling
Rippling
Score 8.9 out of 10
Medium-sized Companies
Precoro
Precoro
Score 2.8 out of 10
Lola.com
Lola.com
Score 8.0 out of 10
Enterprises
Emburse Chrome River
Emburse Chrome River
Score 9.1 out of 10
Emburse Chrome River
Emburse Chrome River
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FetchNavan
Likelihood to Recommend
9.0
(0 ratings)
1.0
(0 ratings)
Support Rating
-
(0 ratings)
9.4
(0 ratings)
User Testimonials
FetchNavan
Likelihood to Recommend
Fetch was a great upgrade for us when we started using it since we were moving from a paper/email based manual expense system. It would probably work well for a smaller company with a few departments. We pretty quickly hit a wall with it where it essentially met our needs, but we had to live with many limitations. Again, it was an improvement from a manual expense system, but there could have been more detail to the expense reporting options to handle standard situations. A few months ago Fetch announced that they were ceasing operation. I'm not sure if they were shifting directions or if they got acquired, but the expense reporting system we used went away.
Read full review
TripActions is absolutely useful for any outside sales teams and companies that promote or offer a lot of travel. If the sales team travels as much as ours does, it's worth the investment. If travel is not something that most of your company has on a monthly to quarterly basis, I do not think that TripActions would be well suited for that environment
Read full review
Pros
  • Receipt capture accuracy is awesome - I was proofing them at first and never finding errors, so stopped doing that entirely
  • Simple categories - Expenses get divided into Submitted, Approved, and Paid. Extremely easy to see the status of submissions at a glance.
  • Email receipt capability - You can just email receipts to receipts@fetchmoney.com and it automatically connects to your account
Read full review
  • Provides a wide range of travel options within a wide budget.
  • It is reliable - if a trip gets canceled, they are quick to contact their customer and help sort out additional booking details to get you to your final destination.
Read full review
Cons
  • The UI could use a refresh.
  • I'd like to see a place to save connections rather than accessing from "recent connections" every time I open Fetch.
Read full review
  • Global Pricing: Since TripActions has the role of an inventory aggregator, they have to tackle inventory one distributor at a time. If CTrip or MakeMyTrip has better inventory, it won't flow through to TripActions until a deal with them is made.
  • Controls: TripActions is very open in the way it enforces policy - meaning it isn't for every company. If a customer wants more heavy-handed controls, they'll have to go with a competitor.
Read full review
Likelihood to Renew
No answers on this topic
This decision overall isn’t made by me. The company evaluates the product. While I am an influencer the overall review is my personal opinion and mine only. The company books flights or would like for us to book flights through trip actions everything else is suggested but done with a personal cc which makes it optional. My option will be to not use TripActions for anything personally.
Read full review
Support Rating
No answers on this topic
- Easy bookings and quick expensing - Excellent chat support - Savings for the company since employees opt for rewards which require booking cheaper than average priced hotels - Rewards for employees - Easy to use customer interface - Great mobile applications for android and iOS - Ability to control payment methods for a different types of bookings like hotels or flights or car rentals.
Read full review
Alternatives Considered
Fetch is just simpler and works well for all the applications we require out of it. The price point is low and we don't really have any reason to shop around or find something else unless a new version of macOS becomes incompatible with Fetch.
Read full review
TripActions is the first platform of its kind used by the company. Our director of Domestic Sales selected TripActions after evaluating other platforms (the names of which I do not know). His objective was to streamline travel planning, so that individual users are able to handle their own travel needs within company budgets, rather than relying on a travel coordinator position to handle planning for multiple employees (which had been the approach prior to TripActions).
Read full review
Return on Investment
  • The biggest I would say is the hard-to-quantify benefit for employees to be able to deal with receipts easily - plus, constantly be informed about the status of their reimbursements and the speed at which they are getting money back. People finally don't hate the experience of expensing anymore!
  • Accounting's time spent on expense reimbursements is, I would say, reduced by 1-2 hours / week.
Read full review
  • The ability to change flights while I am on the road in meetings. They actually call the agents for me.
  • It has put money back in my pocket with the Amazon rewards and my company has saved money by me booking the less expensive options.
Read full review
ScreenShots

Fetch Screenshots

Screenshot of View, approve and pay expenses in Fetch's user-friendly admin dashboardScreenshot of Know exactly how much money you're owed and when it's in your bank accountScreenshot of Customize your company's expense categoriesScreenshot of Message through the app for easy expense clarificationScreenshot of Easily track mileage and apply your company's mileage reimbursement rate