FaxLogic vs. OpenText RightFax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FaxLogic
Score 0.0 out of 10
N/A
The FaxLogic service combines analog fax, Internet fax, and fax servers to create a scalable collaborative environment. FaxLogic eliminates the need for analog phone lines while still supporting standard fax machines and their one-step convenience for sending paper documents. FaxLogic delivers the ease-of-use of traditional Internet fax while adding productivity features, data security and durability. FaxLogic offers the depth of functionality typically found in dedicated fax servers, provided…
$6.95
per month 1 User & 1 Local Fax No.
OpenText RightFax
Score 8.0 out of 10
N/A
Captaris was acquired by OpenText in November, 2008. Their technology was the basis for OpenText Fax Solutions. These solutions include several levels of service, including OpenText RightFax, an enterprise fax server, and RightFax Managed Service which is hosted by OpenText.N/A
Pricing
FaxLogicOpenText RightFax
Editions & Modules
Personal 100
$6.95
per month 1 User & 1 Local Fax No.
Personal 500 - (400 Included Monthly Pages In 100 Included Monthly Pages Out)
$12.95
per month 1 User & 1 Local Fax No.
Personal 100 Pro (80 Included Monthly Pages In 20 Included Monthly Pages Out)
$14.95
per month 1 User & 1 Local Fax No.
Personal 500 Pro (400 Included Monthly Pages In 100 Included Monthly Pages Out)
$24.95
per month 1 User & 1 Local Fax No.
Group 500 (400 Included Monthly Pages In 100 Included Monthly Pages Out)
$49.95
per month 5 Users 1 Local Fax No.
Group 1000 (800 Included Monthly Pages In 200 Included Monthly Pages Out)
$59.95
per month 5 Users 1 Local Fax No.
Group 500 Pro (400 Included Monthly Pages In 100 Included Monthly Pages Out)
$59.95
per month 5 Users 1 Local Fax No.
Group 1000 Pro (800 Included Monthly Pages In 200 Included Monthly Pages Out)
$69.95
per month 5 Users 1 Local Fax No.
Group 1000 Plus (800 Included Monthly Pages In 200 Included Monthly Pages Out)
$89.95
per month 10 Users 2 Local Fax Nos.
Group 1000 Elite (800 Included Monthly Pages In 200 Included Monthly Pages Out)
$99.95
per month 10 Users 2 Local Fax Nos.
No answers on this topic
Offerings
Pricing Offerings
FaxLogicOpenText RightFax
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FaxLogicOpenText RightFax
Best Alternatives
FaxLogicOpenText RightFax
Small Businesses

No answers on this topic

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Medium-sized Companies
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
Enterprises
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FaxLogicOpenText RightFax
Likelihood to Recommend
-
(0 ratings)
6.6
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
FaxLogicOpenText RightFax
Likelihood to Recommend
No answers on this topic
We are currently having a lot of issues with this product with being able to get it to work in our environment with out having to reboot the [OpenText] RightFax server multiple times a week. I know a lot of this is due to our complex environment with multiple systems.
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Pros
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  • Can easy transfer faxes between end users
  • Faxes can be sent straight to email
  • Very easy to setup and manage
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Cons
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  • Being able to upgrade this product
  • Make it easier for users to verify the faxes
  • Working with support could use improvement.
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Support Rating
No answers on this topic
OpenText Fax Support is wonderful! They really go the extra mile to support their customers. So far, they've been able to address simple and complex issues. A big plus is the fact that they are very pleasant on the phone. They do not get upset at the customer and have great follow up on any tickets opened.
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Alternatives Considered
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I think Concord has better administrative dashboards and the cloud based system makes it easy to access from anywhere without requiring VPN connection. The Shared queue management in Concord is more complex and are not as easy to use as it is with [OpenText] RightFax. Concord cost more to operate.
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Return on Investment
No answers on this topic
  • The staff has been able to send faxes anywhere.
  • Using SIP, we've been able to scale up the faxing channels without having to install additional POTs lines.
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ScreenShots