OpenText RightFax

OpenText RightFax

OpenText RightFax

10 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
OpenText RightFax	Score 8.0 out of 10	N/A	Captaris was acquired by OpenText in November, 2008. Their technology was the basis for OpenText Fax Solutions. These solutions include several levels of service, including OpenText RightFax, an enterprise fax server, and RightFax Managed Service which is hosted by OpenText.	N/A

Pricing

OpenText RightFax

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
OpenText RightFax
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	OpenText RightFax

Best Alternatives
	OpenText RightFax
Small Businesses	No answers on this topic
Medium-sized Companies	OpenText XM Fax Score 10.0 out of 10
Enterprises	OpenText XM Fax Score 10.0 out of 10
All Alternatives	View all alternatives

User Ratings
	OpenText RightFax
Likelihood to Recommend	6.6 (0 ratings)
Support Rating	10.0 (0 ratings)

User Testimonials
	OpenText RightFax
Likelihood to Recommend	We are currently having a lot of issues with this product with being able to get it to work in our environment with out having to reboot the [OpenText] RightFax server multiple times a week. I know a lot of this is due to our complex environment with multiple systems. Incentivized RL Robert Ladd Systems Administrator III Read full review
Pros	Can easy transfer faxes between end users Faxes can be sent straight to email Very easy to setup and manage Incentivized Ed Davis Director of Information Technology Read full review
Cons	Being able to upgrade this product Make it easier for users to verify the faxes Working with support could use improvement. Incentivized RL Robert Ladd Systems Administrator III Read full review
Support Rating	OpenText Fax Support is wonderful! They really go the extra mile to support their customers. So far, they've been able to address simple and complex issues. A big plus is the fact that they are very pleasant on the phone. They do not get upset at the customer and have great follow up on any tickets opened. Incentivized Verified User Anonymous Read full review
Alternatives Considered	I think Concord has better administrative dashboards and the cloud based system makes it easy to access from anywhere without requiring VPN connection. The Shared queue management in Concord is more complex and are not as easy to use as it is with [OpenText] RightFax. Concord cost more to operate. Incentivized Ed Davis Director of Information Technology Read full review
Return on Investment	The staff has been able to send faxes anywhere. Using SIP, we've been able to scale up the faxing channels without having to install additional POTs lines. Incentivized Verified User Anonymous Read full review
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