FACTS Student Information System vs. Ravenna

We base our entire student data on the Student ID that is produced in FACTS. We create user accounts for technology and online textbooks as well as their lunch account, all based on the Student ID. We also can run many different reports using the SID as the data constant and all the other information variables are available as needed to report.

Incentivized

Over the past six months, I've run the full gamut of emotions/thoughts on inRESONANCE. The software is dated, so it is not intuitive if you've been in web-based tools in recent years. That said, I think it is perfectly suited for smaller, start-up organizations that need guidance. The support we receive is excellent and always timely.

Incentivized

• Allows full student/family information to be placed in student file.
• Can report from any field of information including custom fields.
• Creates student schedules and Classroom rosters.
• Allows parents insight into grades and discipline as well as lesson plans and daily/weekly classroom topics.

Incentivized

• Customer service in response to problem-solving.
• Extremely hands-on in making additions to the software on the spot to fulfill a need.

Incentivized

• The new inputting process is a bit complicated.
• Label creation is sometimes hard to get the info you want on the label.
• There is no notification when an email does not go through. You'd have to look it up to know.

Incentivized

• There are a lot of terms used for different information in the database. It would be nice if that could be streamlined somehow and more intuitive for the users.
• There are a lot of details to go through to make custom list or create reports. If you don't do these processes regularly, it seems you are always relearning the process.
• There was a point when data changes needed to be done in two different places, but I think we may have resolved that issue.

Incentivized

It's user-friendly, the customer service is great, and we have a significant amount of time invested in training our faculty and staff to use many aspects of FACTS within their areas of responsibility. I really like the variety of reports I can generate which gives important data to our administration and Board.

Incentivized

Brian, our representative, as been tremendous. His response time is outstanding - and if he is able to alter the tool on the spot, he will. We've been able to do more sophisticated maneuvers because of his willingness to problem-solve with us. When the functionality isn't there, it is also a very honest conversation and we know when we have to work outside of the tool.

Incentivized

I greatly prefer FACTS to the other grade book systems we have used. I think it is far superior to Blackbaud, Renweb, and Edmodo. It is the simplest and most efficient system that we have used. We are so excited about the vast number of options we have at our fingertips with FACTS.

Incentivized

We were using the CRM database system, however it was too proprietary and when we wanted to make changes or customize we were continually paying an outside consultant to get things done. With inRESONANCE, we are able to make the updates, and customize as we need to internally. It has saved us a significant amount of money in this regard.

Incentivized

• It keeps parents happy and therefore creates fewer complaints.
• It creates a solid record of student performance so that any discrepancies or allegations can immediately be resolved (when used with regularity and consistency).
• It allows for qualitative as well as quantitative feedback so that students can receive specific, detailed assessments of their work.

Incentivized

• It has provided us with a more consistent, and more accurate reporting system for grants and overall analysis of our scholars.
• We are all working in a similar way with inputting information into the database which adds to the consistency and accuracy of reporting.

Incentivized