Facebook Messenger vs. Trengo

Facebook Messenger

16 Reviews and Ratings

Trengo

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Facebook Messenger	Score7.6 out of 10	N/A	Messenger by Facebook (Meta) is a customer communication technology that enables users to find deals, make reservations and provide customer support by chatting with customers, from Messenger.	N/A
Trengo	N/A	N/A	Trengo is a customer communication platform used to streamline communication channels into one inbox for team collaboration, automated conversations and to deliver amazing customer experiences. This one inbox for customer contact channels supports social messaging (like WhatsApp), Chat, Email, Voice & Text.	$22 per month per agent

Pricing

Facebook Messenger

Trengo

No answers on this topic

Grow: $22
per month per agent
Scale: $35
per month per agent
Enterprise: $47
per month per agent

Pricing Offerings
Facebook Messenger	Trengo
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

—

20-25% discount for annual pricing.

Best Alternatives
	Facebook Messenger	Trengo
Small Businesses	No answers on this topic	No answers on this topic
Medium-sized Companies	Quadient Inspire Score8.6 out of 10	Quadient Inspire Score8.6 out of 10
Enterprises	Quadient Inspire Score8.6 out of 10	Quadient Inspire Score8.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Facebook Messenger	Trengo
Likelihood to Recommend	7.0 (1 ratings)	- (0 ratings)

User Testimonials
	Facebook Messenger	Trengo
Likelihood to Recommend	Meta Platforms Inc Facebook Messenger serves my business for quick client interaction and for timely updates. The software allows me to share to one of many people and receive feedback quickly to keep working. The ability to see people available is also key in creating even further efficiencies. I also love file sharing through the platform Incentivized Verified User Read full review	Trengo No answers on this topic
Pros	Meta Platforms Inc Video calls File share Incentivized Verified User Read full review	Trengo No answers on this topic
Cons	Meta Platforms Inc more control of video settings more control of audio settings Incentivized Verified User Read full review	Trengo No answers on this topic
Alternatives Considered	Meta Platforms Inc Facebook Messenger is a more popular chat solution and allows you to reach clients more quickly compared to whatsapp. I've found whatsapp to be a little fraudulent around contact information and people not known to me reaching out. Facebook Messenger has moments of this too but it is less regular Incentivized Verified User Read full review	Trengo No answers on this topic
Return on Investment	Meta Platforms Inc efficiencies improved quick file sharing Incentivized Verified User Read full review	Trengo No answers on this topic
ScreenShots