F5 Distributed Cloud DNS vs. NetScaler

Probably less appropriate for smaller, very small IT departments, but more suited like when you're doing migrations to the cloud. If it is going to be doing setups for DNS within the cloud, this will let you help you set it up so there's no loss of communication between the two.

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Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.

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• I think probably the UI, it's very easily you could scan through and select what you're going to do, and it's kind of similar of the functionality when you compare it to say the Oracle Cloud. So you can go side by side with the windows and then just go through these level when you're going to sell like a new DNS or a new opening on that.

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• Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
• Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
• Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.

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• Probably more like AI suggested customizations, like when you do something and then have something like in the background of the AI. When you start doing something, it'll show you what you previously have done and then you could select, you wouldn't have to go through the whole steps over again. It'll say this is what you've done before, do you want to do a copy? And then just modify a couple of things so you don't have to go through the whole process.

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• The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
• Being able to have more than just one routing table would allow the ability to leverage security.

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Very user friendly.

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I gave the NetScaler a 7 here because the system once configured and deployed is very easy to use. However, if you did not deploy the system and do not have the fundamental background knowledge then you will have trouble using the product in general. Overall it is a great product and service but does typically require professional services to be deployed.

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Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.

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easy to use and setup and reliable. Once the configuration was setup and running this has been really useful and easy to maintain. The other solutions seemed overly complicated and difficult to configure and get up and running with the security that we required

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• I guess positive because we know when we're going to open up, say a DNS or anything, or we're going to have to set something up. We can do it quick and fast instead of having to wait longer for the different steps of how we used to do it before.

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• We had this set up before COVID and it saved us. We just added user licenses and scaled out our citrix farm and IT sat back and just monitored users from home.
• Scales up and out with ease
• Challenging to find NetScaler experts for advanced features you want to enable and use

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