Expensify vs. Ottimate

I think it's really good for small businesses. At least in the way we use it. It's very good for keeping an eye on employee spending in nearly real time. I'm not sure how it works for larger companies when there is a larger number of people to keep track of.

Incentivized

Plate IQ has been a perfect addition to our company. We had invoices with grease, creases, folds, shaded characters, etc, coming into our office all the time. The ability to scan, or even better, have invoices come through EDI, has completely changed the way we are able to handle invoicing.

Incentivized

• I am able to submit my mileage and the great feature to put the starting destination and end destination. It auto populates the mileage for you!
• The coniserge is helpful and reminds me when I did not do certain things like submit my report. That’s a nice feature!
• I am able to submit my expenses quickly and it scans the receipts or you can upload a picture of them very quickly.

Incentivized

• Payments; ACH, VCard and check. Domestic only however
• SKU tracking (the AI part that works reasonably well)
• Invoice Processing Automation (Think bill.com on steroids)

• Cant choose for specific lines of non -reimbursable expenses to several credit cards. only one preconfigured.
• there are limited cards to choose for with Expensify Travel as a corporate cards.
• The policy rules are pretty basic. i would like to have more granular options

• EDI options could increase.
• BIll pay module could be improved.
• Some support issues could be addressed sooner.

Incentivized

Our company will use Expensify for as long as it will fit our purposes. However, it is obvious that once the fast-growing company will reach a certain size, we will need to transition to a more complex system. For our current purposes however, Expensify is great and I would recommend it to everyone

Incentivized

So simple to set up and use. It was easy to roll out to all our staff! The demos, instructions, and FAQ's were well written and enabled us to train our staff quickly. We have frontline employees who have mastered the system in a day. The scalability is also perfect. We are able to start with just a few cards and grew that number as our organization needed without any problems.

Incentivized

Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.

Incentivized

They have a dedicated support person for each customer who actually knows the product.

Turnaround is usually within an hour or faster.

The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process

Concur is the only formal software I've used, though I think this was only used in my PhD program (2010-2014), so in fairness, it's been a while. I remember Concur being just OK. It was certainly easier to use than the 'upload documents to email' process my former employer had instituted, but it was not Expensify-level smart and easy. At least back then, there was no simple drag-and-drop document parsing for example.

Incentivized

PiQ costs $250K less than netsuite (at a minimum). Unless you have/need netsuite, no comparison.

Bill.com isn't targeted, and doesn't give the functionality that PiQ has for analytics by SKU.

Expensify is the closest in ease of use. They are not competitive; just very similar.

• Positives include - timely expense reports to reconcile our fiscal year financials
• Negatives include - the monthly service fee per employee (even if no expenses were generated that month) - it is not cost effective for ALL of our employees to utilize the application.

Incentivized

• In my opinion, it has had zero impact on ROI now that we are paying for an additional year.
• Another negative is that we've spent a lot of time discussing this issue with Plate IQ, to no avail. They feel it's appropriate to charge a company for an entire year of service even though said company emailed to cancel prior to the end of the first year of service.
• We also wasted a lot of time onboarding this company only to find out that the software left a lot to be desired.