excentia Admin Tools for Jira vs. airSlate SignNow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
excentia Admin Tools for Jira
Score 8.0 out of 10
N/A
N/AN/A
airSlate SignNow
Score 9.1 out of 10
N/A
signNow is an eSignature solution with mobile apps for iOS and Android. signNow can be integrated into popular platforms and offers SaaS, public cloud, and private cloud deployment options with the same underlying API. This enables customers to leverage the power and usability of the signNow eSignature platform, while meeting their particular security and compliance requirements.
$1.50
one-time fee per signature invite
Pricing
excentia Admin Tools for JiraairSlate SignNow
Editions & Modules
No answers on this topic
Site License
$1.50
one-time fee per signature invite
Business
$20
per month
Business Premium
$30
per month
Enterprise
$50
per month
Offerings
Pricing Offerings
excentia Admin Tools for JiraairSlate SignNow
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee-$8 per user/month
Additional DetailsAll subscriptions include unlimited number of users. Up to a 60% discount available for annual pricing.
More Pricing Information
Community Pulse
excentia Admin Tools for JiraairSlate SignNow
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excentia Admin Tools for JiraairSlate SignNow
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Medium-sized Companies
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Score 8.9 out of 10
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Score 9.4 out of 10
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Score 8.9 out of 10
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User Ratings
excentia Admin Tools for JiraairSlate SignNow
Likelihood to Recommend
7.7
(0 ratings)
8.4
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(0 ratings)
Usability
8.0
(0 ratings)
7.3
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
7.0
(0 ratings)
Online Training
-
(0 ratings)
10.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
excentia Admin Tools for JiraairSlate SignNow
Likelihood to Recommend
Admin Tools for Jira is the most widely used tool for software development tracking but I don't think it's friendly to use, especially for product managers. I wish there was more investment being made around time saving activities, progress updates, automations. We want to minimise admin and improve throughput for engineers and product people but doesn't seem like Admin Tools for Jira is moving quickly in this front.
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SignNow is particularly useful for simple documents, forms and contracts where there the fields are pretty standards- names, signature block, title. It would be helpful to have features that allow substitution of certain fill in the blanks such that allow you to use the same template but first have a dialog to integrate language for a person, corporation, partnership or LLP. I'm a lawyer and having the ability to assemble variation of this nature into one template would be helpful. Also (and it may do this) the ability to change the actual form/document within the a template would be useful.
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Pros
  • Track my project
  • Manage my team
  • Adding and modifying existing tickets
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  • Provides a platform that is easy to create a document with a digital signature.
  • Provides a platform that is easy to access for people who are signing digitally.
  • The platform is easy for me to see who has or hasn't signed documents I've sent.
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Cons
  • UI is not very user friendly
  • It's hard to know where to find things unless you know it or have done detailed onboarding
  • Too many clicks to be able to see what I need to see as a Product Manager
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  • When using shared templates, the option to rename the document is at the bottom of the signatures page. I would like that to be visible sooner as some of my team misses it and sends documents to clients with the templated name instead of the correct name because they forgot to scroll down far enough to see it.
  • CC'ed contacts used to show suggestions as you typed the email if you've sent that person a document before, but that functionality no longer shows on our account. I'd like to see that brought back.
  • It would be nice if we could add folders to our documents page so that we could sort sent and signed documents into individual client folders. The search feature works fine, but folders would help clean up the view for my team.
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Likelihood to Renew
No answers on this topic
We love SignNow. SignNow has allowed our business to function more efficiently and effectively. It has also allowed us to streamline our onboarding process and allow us to have everything electronic and use less paper. We are also able to reach and hire people all over the world. Employees and candidates are able to access and sign important and time sensitive documents quickly. The system is user friendly and straightforward.
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Usability
Great add on features to the existing tool. Could use more features like time tracking which is available on other tools.
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I gave it a 9 because the system is very easy to use, even for those who are not very familiar with digital signatures. It is all very intuitive, you can send, sign and track documents without any complications. I only didn't give it a 10 because sometimes it gets stuck when the file is large (very rare but it happens) or there are a lot of people to sign, and then you have to keep resending it and also, as I mentioned, the dedicated support would be interesting in case of emergency. Dei 9 porque o sistema é bem fácil de usar, mesmo pra quem não é muito familiarizado com essas coisas de assinatura digital. É tudo bem intuitivo, dá pra enviar, assinar e acompanhar os docs sem complicação. Só não dei 10 porque às vezes ele dá umas travadas quando o arquivo é pesado (muito dificil mais acontece) ou tem muita gente pra assinar, e aí precisa ficar reenviando e também como comentei do suporte dedicado que seria interessante em caso de urgência
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Reliability and Availability
No answers on this topic
SignNow is always available when I need it. It seems that most updates occur outside of business hours so I have full functionality when I need it most between the hours of 8am-6pm EST. There has only been I time when I experience application errors when I need to use the system but it did not last long and the issue was resolved within a few hours.
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Support Rating
No answers on this topic
I only used SignNow support when setting up. I uploaded a bunch of documents in the wrong place and needed assistance in moving them. Unfortunately they were not able to move the documents and I needed to upload into a different place. This is where I feel the system itself could benefit from some flexibility for their customers.
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Online Training
No answers on this topic
It was nice to be shown the basics of the system and be able to see or understand the specific functions our company would need to use, such as the template creation, document grouping and document group templates. Being taught on how to use these functions, made learning them much easier.
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Implementation Rating
No answers on this topic
Make sure you know exactly what you need before implementation and be sure to ask how to use the most important functions of the system that you will be using.
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Alternatives Considered
I have had a minor interaction with AGILE Reporter but nothing compares to Admin Tools for Jira. its vast support and product integration with various product like Confluence and Bitbucket is very intuitive and easy to use. Any day, I will pick Admin Tools for Jira over any other product out there. Life has been easy since I have adopted Admin Tools for Jira.
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SignNow doesn't offer 3 x free documents to be signed monthly, and requires a subscription vs a pay-per-use, which is where Secured Signing shines. Secured Signing also has video verification and additional security measures that SignNow doesn't have. However, I find SignNow to be easier to use than Secured Signing.
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Return on Investment
  • No impact on numbers, however, it has made working on Jira easier for both admins and the users
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  • It has helped in having documents eSigned by geographically dispersed teams
  • As a non-profit org, it helps to have a 'free' tool/service that is reliable and functional
  • As a PMO uses standard template documents across all managed projects, it helps to be able to upload and download documents with ease
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ScreenShots

airSlate SignNow Screenshots

Screenshot of dashboardScreenshot of teams and their foldersScreenshot of integrations availableScreenshot of fillable fields in signNow editor