excentia Admin Tools for Jira vs. airSlate SignNow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
excentia Admin Tools for Jira
Score 8.0 out of 10
N/A
N/AN/A
airSlate SignNow
Score 9.0 out of 10
N/A
signNow is an eSignature solution with mobile apps for iOS and Android. signNow can be integrated into popular platforms and offers SaaS, public cloud, and private cloud deployment options with the same underlying API. This enables customers to leverage the power and usability of the signNow eSignature platform, while meeting their particular security and compliance requirements.
$1.50
one-time fee per signature invite
Pricing
excentia Admin Tools for JiraairSlate SignNow
Editions & Modules
No answers on this topic
Site License
$1.50
one-time fee per signature invite
Business
$20
per month
Business Premium
$30
per month
Enterprise
$50
per month
Offerings
Pricing Offerings
excentia Admin Tools for JiraairSlate SignNow
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee-$8 per user/month
Additional DetailsAll subscriptions include unlimited number of users. Up to a 60% discount available for annual pricing.
More Pricing Information
Community Pulse
excentia Admin Tools for JiraairSlate SignNow
Best Alternatives
excentia Admin Tools for JiraairSlate SignNow
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Medium-sized Companies
CMW Platform
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Score 9.0 out of 10
MSB Docs
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Score 9.4 out of 10
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Score 9.0 out of 10
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Score 8.4 out of 10
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User Ratings
excentia Admin Tools for JiraairSlate SignNow
Likelihood to Recommend
7.6
(3 ratings)
8.4
(127 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(11 ratings)
Usability
7.8
(3 ratings)
7.3
(12 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
7.0
(23 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
excentia Admin Tools for JiraairSlate SignNow
Likelihood to Recommend
excentia
It is very useful for to make customer-focused decisions and it's very easy and intuiting to configure and create a new project and manage issue and track them easily in a single board and it has been very essential for streamlining workflows and improve team productivity and thus help in over all productivity. I highly recommend Admin Tools for Jira.
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airSlate, Inc
SignNow is particularly useful for simple documents, forms and contracts where there the fields are pretty standards- names, signature block, title. It would be helpful to have features that allow substitution of certain fill in the blanks such that allow you to use the same template but first have a dialog to integrate language for a person, corporation, partnership or LLP. I'm a lawyer and having the ability to assemble variation of this nature into one template would be helpful. Also (and it may do this) the ability to change the actual form/document within the a template would be useful.
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Pros
excentia
  • Keep track of work
  • Allow us to prioritise specific work
  • Understand who is doing what
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airSlate, Inc
  • Ease of setting up documents that require eSignatures
  • Ability to manage the order in which the document needs to be eSigned
  • Tracking the status of who has signed and who hasn't
  • Ability to 're-send' invites to team members who might have missed the original invite
  • Ability to download the eSigned documents for internal record keeping
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Cons
excentia
  • I would love the more integration of Jira and bitbucket so we get more flexibility
  • Sometimes Admin Tools for Jira gets server issue and its hard to access
  • Overall its is a very good product and I enjoy using it
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airSlate, Inc
  • When using shared templates, the option to rename the document is at the bottom of the signatures page. I would like that to be visible sooner as some of my team misses it and sends documents to clients with the templated name instead of the correct name because they forgot to scroll down far enough to see it.
  • CC'ed contacts used to show suggestions as you typed the email if you've sent that person a document before, but that functionality no longer shows on our account. I'd like to see that brought back.
  • It would be nice if we could add folders to our documents page so that we could sort sent and signed documents into individual client folders. The search feature works fine, but folders would help clean up the view for my team.
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Likelihood to Renew
excentia
No answers on this topic
airSlate, Inc
The features are too limited. The biggest issue though is the flexibility for editing existing forms without having to create a whole new form. The other issues are its payment partner options, lack of automation, and logic flow. We plan to quit this software and use other software in its place.
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Usability
excentia
Great add on features to the existing tool. Could use more features like time tracking which is available on other tools.
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airSlate, Inc
In terms of core functionality - adding options for signatures, text, dates, check boxes, etc., as well as customising the body of the request, the title of the request, follow-ups / reminders for signature, etc., SignNow is great. It's really easy to navigate and use in this regard. SignNow loses points when it comes to the end-user who needs to sign. There's an option for them to either use the app (which is most prominent in the page that shows when they open the request) or to sign using their browser (which is much smaller). I had my assistant create this step by step guide for our clients, so they can complete the request the way we need them to:https://docs.google.com/presentation/d/1FopYjlykHMFjIAQjgaNLtNIvSCQND_kb86-U9bA5M2A/edit?usp=sharing As far as I'm aware, you can't make it mandatory for them to draw their signature, and there's no option to remove the prompt for them to download the app when signing on their mobile device. I really wish these were options, but they don't take away from the fact it does what it is intended to do, and it does it well.
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Reliability and Availability
excentia
No answers on this topic
airSlate, Inc
SignNow is always available when I need it. It seems that most updates occur outside of business hours so I have full functionality when I need it most between the hours of 8am-6pm EST. There has only been I time when I experience application errors when I need to use the system but it did not last long and the issue was resolved within a few hours.
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Support Rating
excentia
No answers on this topic
airSlate, Inc
781 / 5,000Translation resultsTranslation resultMy experience with airSlate SignNow support has been super ok so far. I only had to contact them once because a document got stuck when I was signing it, so I sent them an email and they responded the next day. They solved the problem, but I found it a bit slow... They could have more direct support, like live chat or even WhatsApp. I believe that if there was a subscription plan for dedicated support it would also be very interesting. For example, a large company with several signature routines, including important signatures that block important workflow processes and sometimes with high added value, these companies, due to the risks, do not want to stop a process because of a signature, so they would not mind investing a little more in dedicated support. Minha experiência com o suporte do airSlate SignNow foi super ok até agora. Só precisei entrar em contato uma vez porque um documento travou na hora de assinar, aí mandei um e-mail e eles responderam no dia seguinte. Resolveram o problema, mas achei meio demorado... podia ter um suporte mais direto, tipo chat ao vivo ou até WhatsApp, acredito que se houvesse um plano de assinatura para suporte dedicado também seria bem interessante, por exemplo uma empresa grande com varias rotinas de assinaturas, entre elas temos assinaturas importantes que travem procesos de Workflow importantes e as vezes de alto valor agregrado, essas empresas devido as riscos não querem parar um processo por conta de um assinatura, por isso não ligariam de investir um pouco mais em suporte dedicado.
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Online Training
excentia
No answers on this topic
airSlate, Inc
It was nice to be shown the basics of the system and be able to see or understand the specific functions our company would need to use, such as the template creation, document grouping and document group templates. Being taught on how to use these functions, made learning them much easier.
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Implementation Rating
excentia
No answers on this topic
airSlate, Inc
Make sure you know exactly what you need before implementation and be sure to ask how to use the most important functions of the system that you will be using.
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Alternatives Considered
excentia
Shortcut is a lot more friendly that Admin Tools for Jira in my view. I have used it in my previous roles and can easily weigh up the benefits. The top one is simplicity. Easy, quick and automated. That's what you want admin to be. Less admin, more software development would be ideal.
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airSlate, Inc
I chose airSlate SignNow over DocuSign primarily due to the superior ease of use and a more intuitive user interface (UI). airSlate SignNow's UI stood out with its simplicity and well-thought-out design, making the entire process of signing and managing documents much more straightforward.The drag-and-drop functionality and the ability to customize signature fields in airSlate SignNow were additional factors that tipped the scale in its favor. These features not only streamlined the signing process but also allowed for a more personalized and efficient document management experience.
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Return on Investment
excentia
  • No impact on numbers, however, it has made working on Jira easier for both admins and the users
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airSlate, Inc
  • SignNow is far more economical than any other signature program I have ever seen.
  • SignNow performs all the tasks that the more expensive competition does.
  • SignNow does not require my clients to set up an account with a user name and password.
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ScreenShots

airSlate SignNow Screenshots

Screenshot of dashboardScreenshot of teams and their foldersScreenshot of integrations availableScreenshot of fillable fields in signNow editor