excentia Admin Tools for Jira vs. Mattermost

It is very useful for to make customer-focused decisions and it's very easy and intuiting to configure and create a new project and manage issue and track them easily in a single board and it has been very essential for streamlining workflows and improve team productivity and thus help in over all productivity. I highly recommend Admin Tools for Jira.

Incentivized

I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.

Incentivized

• Keep track of work
• Allow us to prioritise specific work
• Understand who is doing what

Incentivized

• Easy intergration to our main CRM (Monday.com)
• I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
• The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.

Incentivized

• I would love the more integration of Jira and bitbucket so we get more flexibility
• Sometimes Admin Tools for Jira gets server issue and its hard to access
• Overall its is a very good product and I enjoy using it

Incentivized

• Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
• The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart

Incentivized

Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition

Incentivized

Great add on features to the existing tool. Could use more features like time tracking which is available on other tools.

Incentivized

It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.

Incentivized

We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.

Incentivized

This went as expected. No surprises or major hurdles.

Incentivized

Shortcut is a lot more friendly that Admin Tools for Jira in my view. I have used it in my previous roles and can easily weigh up the benefits. The top one is simplicity. Easy, quick and automated. That's what you want admin to be. Less admin, more software development would be ideal.

Incentivized

I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface

Incentivized

• No impact on numbers, however, it has made working on Jira easier for both admins and the users

Incentivized

• Improved Communication Efficiency by consolidating all the variety of messaging apps etc
• real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
• Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.

Incentivized