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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aktana

    Score8.5 out of 10
    N/AAktana offers intelligent customer engagement for the global life sciences industry. By ensuring that every customer experience is tailored to individual preferences and needs, Aktana helps life science companies strengthen their relationships with healthcare providers to inspire better patient care. Aktana services now include technology from Tact.ai, a virtual personal assistant that provides intelligence on a day's meetings and interactions, with scheduling functionality and CRM task…N/A

    Genesys Cloud AI

    Score9.3 out of 10
    N/ABased on technology acquired with Exceed.ai, Genesys Cloud AI consists of an AI sales assistant and AI chatbot featuring dynamic lead nurturance and lead qualification process support.N/A
    Pricing
    AktanaGenesys Cloud AI
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    AktanaGenesys Cloud AI
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    AktanaGenesys Cloud AI
    Considered Both Products
    Aktana
    No answer on this topic
    Genesys
    Chose Genesys Cloud AI
    Exceed.ai, Conversica, Tact.ai, and Qualified are highly scalable, flexible, and ideal for automated customer tracking and engagement, vary in price, offer great integrations, and unique features (features that should be explored to find the right option for your needs).
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    AktanaGenesys Cloud AI
    Likelihood to Recommend
    8.4
    (3 ratings)
    8.5
    (15 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    AktanaGenesys Cloud AI
    Likelihood to Recommend
    Aktana
    No answers on this topic
    Genesys
    No answers on this topic
    Pros
    Aktana
    • Scan Business Cards into SalesForce
    • Have the SalesForce Data Offline
    • Able to log notes from meetings
    Incentivized
    Read full review
    Genesys
    • Their customer team is also extremely helpful and willing to put extra time in order to ensure the platform works for your organization.
    • Exceed.ai automatically updates your CRM and marketing automation platform with the latest lead status.
    • It can be deployed in Cloud, SaaS, Web-based.
    Incentivized
    Read full review
    Cons
    Aktana
    No answers on this topic
    Genesys
    No answers on this topic
    Support Rating
    Aktana
    No answers on this topic
    Genesys
    No answers on this topic
    Alternatives Considered
    Aktana
    The Salesforce app sucks and so it's not useful to do the searches that we need.
    Incentivized
    Read full review
    Genesys
    Our biggest issue with Pipedrive was during the implementation process. We quickly found their programming to be not that good, so we decided to switch to Exceed.ai It is an intelligent virtual assistant tool that can help you with your daily activities. Whether it is scheduling meetings, sending emails, or reminders, we are always at your service.
    Incentivized
    Read full review
    Return on Investment
    Aktana
    • We have been able to experience better performance in our sales, as we spend more time dedicated to our customers than doing administrative tasks, thanks to Tact.ai.
    • Our team is more organized with clients, with meetings up to date, no delays in responding to clients, which has increased productivity and performance considerably.
    Incentivized
    Read full review
    Genesys
    No answers on this topic
    ScreenShots