ESET PROTECT vs. Trend Micro Smart Protection Suite, with XGen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ESET PROTECT
Score 9.1 out of 10
N/A
ESET provides Endpoint Protection Platform (EPP) capabilities via the ESET PROTECT Platform, covering Windows, Mac, Linux, and both Android and iOS operating systems, providing Mobile Device Management functionality. It comes with multi-tenant management, ensuring real-time visibility for both on-premises and off-premises endpoints as well as full reporting for ESET enterprise-grade solutions. ESET PROTECT management platform can be deployed on-premise or in-cloud. For organizations looking to…
$49.99
per year 1 device
Trend Micro Smart Protection Suite, with XGen
Score 6.0 out of 10
N/A
Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.N/A
Pricing
ESET PROTECTTrend Micro Smart Protection Suite, with XGen
Editions & Modules
Essential
$49.99
per year 1 device
Premium
$59.99
per year 1 device
Ultimate
$179.99
per year 5 devices
No answers on this topic
Offerings
Pricing Offerings
ESET PROTECTTrend Micro Smart Protection Suite, with XGen
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsESET offers are tailored to each customer’s needs. ESET takes pride in working with customers and partners to find the perfect solution for their security challenges at the right price. Contacting an ESET partner or sales representative ensures each solution is made-to-measure and precisely fits the size, complexity of IT environment and level of protection to match the customer’s business requirements. Pricing percentage is dependent on number of years and devices purchased.
More Pricing Information
Community Pulse
ESET PROTECTTrend Micro Smart Protection Suite, with XGen
Features
ESET PROTECTTrend Micro Smart Protection Suite, with XGen
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
ESET PROTECT
9.3
Ratings
8% above category average
Trend Micro Smart Protection Suite, with XGen
9.7
Ratings
12% above category average
Anti-Exploit Technology9.20 Ratings10.00 Ratings
Endpoint Detection and Response (EDR)9.60 Ratings10.00 Ratings
Centralized Management9.20 Ratings10.00 Ratings
Hybrid Deployment Support9.00 Ratings8.00 Ratings
Infection Remediation9.40 Ratings10.00 Ratings
Vulnerability Management9.70 Ratings10.00 Ratings
Malware Detection9.40 Ratings10.00 Ratings
Best Alternatives
ESET PROTECTTrend Micro Smart Protection Suite, with XGen
Small Businesses
ThreatLocker
ThreatLocker
Score 9.5 out of 10
ThreatLocker
ThreatLocker
Score 9.5 out of 10
Medium-sized Companies
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.8 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ESET PROTECTTrend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
9.6
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
9.5
(0 ratings)
8.7
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
ESET PROTECTTrend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
Comprehensive threat prevention against a variety of threats, such as viruses, ransomware, and spyware is effectively provided by ESET PROTECT. The cross platform compatibility of this software is advantageous for business with diverse IT environments such as those combination of Windows, macOS, and Linux systems. Some industries, such highly regulated sectors with specific compliance needs, may find it more cost-effective, however it is less suitable for small enterprises with limited IT resources and for organizations with severe budgetary limits.
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The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
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Pros
  • ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.
  • It's easy to install, configure (default settings are great for just about everyone), and update.
  • ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!
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  • Provides better integration across multiple platforms.
  • Automatic and re-settable time for scan.
  • Includes a message security gateway for specific applications like Office 365 SharePoint.
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Cons
  • Price a little expensive - ESET is a great product, but it is priced at a high price and in a market as competitive as antivirus and security tools, this can weigh in the balance.
  • Complexity in creating rules - it's quite complex to create rules in ESET, you end up wasting some time on it, it could be more intuitive.
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  • Multiple agents for different pieces of the software and they don't talk.
  • Mac install is super difficult and if I update the OS on a Mac it breaks the OS if Trend Micro Smart is not compatible with that version.
  • Communication drops to the server randomly and has to work with tech support to get it working again.
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Likelihood to Renew
I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet.
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Usability
Provide execllent security agains malware, ransomware, and phishing. Easy to use and monitoring multiple devices and managing security settings remotely. Software firewall ability to secure network traffic and blocking websites and application at software level its gives very easy to configure .Zero-day threats as some other security products is missing with more advanced machine learning and behavioral analysis capabilities.
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We deployed the trial version of Trend Micro Smart Protection Suite, with XGen. The trial was applied to 3 users including one from accounts to check all angles. Considering the overall performance, as detailed in prior specifics, we found it to be a very close contended to Spybot-Search and Destroy, that we have been using since 10++ years. In fact, since the later does not have an andriod app, we are, most likely, shifting to this product after locating and evaluating 2-3 close competitors. Our experience with Trend Micro Smart Protection Suite, with XGen began with its free "Trend micro housecall" around 8 years before. The minuses - 1. It does seem to be a little more resource intensive vs. Spybot search and destroy 2. The absence of cookie cleaning and associated tiered options (the kind of cookies I want to retain or delete) is one big gap
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Support Rating
Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.
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I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
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Implementation Rating
Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.
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No answers on this topic
Alternatives Considered
The two
main competitors We compared ESET PROTECT against was Bitdefender and Withsecure:

·
Performance: ESET PROTECT was the lowest performance compared to other competitors.

·
Console/dashboard: ESET PROTECT had the most intuitive UI, had great automation features and is the only
one that has an on prem option.

·
Security:
Bitdefender was the strongest but only by a few % but due to the cost being
double there was no way our management would accept the cost difference.
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1. Spybot-Search and Destroy does not have an andriod app - its definitely lagging behind here since a non-tech user like me would want a single brand for both - the computer and the smartphone 2. Spybot, on the other hand, has remarkable depth in pulling out the deepest malware - noted since 10++ years 3. Spybot is also relatively "lighter" for the computer and fits in extremely comfortably on windows 7 units with just 3GB RAM ("dumb terminals")!
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Return on Investment
  • My computer operation improved drastically so it was very effective in business execution.
  • I think it is a very easy software to introduce to small and medium-sized businesses at a reasonable price.
  • Even in license management, you will receive an email as soon as possible, so you can handle the renewal procedure in a lot of time.
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  • The product is worth the investment our organization made.
  • Management is happy with the investment on the product.
  • We also feel proud while communicating our security solutions to our clients.
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ScreenShots

ESET PROTECT Screenshots

Screenshot of ESET PROTECT Dashboard.
Unified cybersecurity platform interface providing network visibility and control. Available as cloud or on-prem deployment.

Ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes.Screenshot of ESET Endpoint Security.

Advanced multilayered protection for computers and smartphones powered by ESET LiveSense technology.Screenshot of ESET Server Security.
Provides real-time protection for the company’s data passing through all general servers, network file storage including OneDrive, and multi-purpose servers to ensure business continuity.Screenshot of ESET PROTECT - Reports. 
Meets reporting requirements and saves time with scheduled reporting and dozens of customizable templates.Screenshot of ESET Full Disk Encryption. 
An encryption managed natively by ESET remote management console. It increases the  organization's data security that meets compliance regulations.Screenshot of ESET LiveGuard Advanced. 
A cloud-based technology that uses scanning, machine learning, cloud sandboxing, and in-depth behavioral analysis to prevent targeted attacks as well as new or unknown threats, especially ransomware.