eRep CPQ vs. IBM Sterling Configure, Price, Quote

This software is ideal for all companies that want to automate their processes and that all the information of their products, features, design, price and budget, is in a single channel. All our departments are working efficiently and carrying out the projects in a more agile way.

Incentivized

Were it not for the fact that IBM CPQ lacks mobile and tablet applications, I would have recommended it 100%. However, I still have that 99% recommendation rate since this solution has saved us a lot by allowing us to close more sales within a short period by creating a channel where we collaborate with customers by offering coupons, sending price lists and orders.

Incentivized

• Automating configuration, pricing and quotation of banking services.
• Via web self-service on IBM CPQ, customers and the sales team are able to streamline sales processes by getting guidance whenever needed.
• Customers are able to view price lists before making any purchase so as to make informed decisions.

Incentivized

• Disaster recovery and backup databases are hectic to utilize without IT skills due to it’s rich in lots of features.
• Cost is slightly expensive, but it is worth the results we gain.

Incentivized

Timely and courteous response time from IBM Support any time there was a request that needed to be made.

Incentivized

Apart from Experlogix CPQ failing yo seamlessly integrate with a lot of external applications via API, it also has weak CPQ features and is not popular than IBM CPQ. That’s why we decided to shift from Experlogix few months after I joined AT&T.

• IBM CPQ has enabled us to gain a lot of leads, which turns to be real clients by imposing discounts on our services.
• Integration with salesforce.com makes it easy to configure products and services by creating quote-to-cash orders.
• Price lists and coupons makes it easy to customers to place orders.

Incentivized