The Epicor Eagle N Series is Epicor's present comprehensive retail software system built around features such as multichannel sales, a point-of-sale system, and inventory and merchandising management.
N/A
Revel Systems
Score 8.3 out of 10
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Revel Systems, from the company of the same name headquartered in San Francisco, is a point of sale (POS) system for restaurants, bars, and related businesses (e.g. bakeries, wineries, etc) which can be extended to provide workforce management, menu and table management, and also a customer loyalty program.
$99
*per month
Pricing
Epicor Eagle
Revel Systems
Editions & Modules
No answers on this topic
POS software cost
$99
*per month
Offerings
Pricing Offerings
Epicor Eagle
Revel Systems
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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*This rate is available to clients billed annually who include a 3-year Revel Advantage contract. Minimum purchase of two terminals required.
Implementation Fee: On-boarding is $674.00.
Flat rate processing fee.
Epicor Eagle is well suited for a retailer who wants to grow and learn the wide ability of the software. You need to invest the time to learn the tools and use them to grow. It is not for the retailer who is simply looking for a cash register. It is truly a business management tool.
When we first started looking at Revel Systems they were more restaurant friendly but they have adapted very well to our retail needs. This system is very easy to operate and maintain, from the POS to the management console. We are able to monitor and run reports for all three of our locations from one URL.
Epicor Eagle N Series helps us immensely with our record keeping for our customers and vendors. I would hate to have to do all the research with the assistance of Epicor when a customer/vendor calls and request help with their account.
I really appreciate how Epicor keeps everything in a date/time order due to the situations that occur when a credit card user requests verification of their purchases/person who signed on their account. This make it so much easier to recall and verify (and lots quicker, too)!
It is a great help that Epicor gives us with our inventory. We don't have to do a large inventory search (most of the time) and it is quite accurate!
The Point of Sale usage is amazing (even with all the human errors that occur)! This comes in very handy with recalling a sale when someone is trying to do a refund, too.
More personal dedicated customer service which they went away from and went to general support even though we still pay for elevated customer service access.
Eagle N series is a great tool. It really compliments the Eagle 4 Windows. The additional features are really nice to have. You can never have too much information. It helps me make better, wiser decisions. Eagle N allows compass functions without having to leave what function I'm in and see the additional information. GREAT TOOL!
We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.
There is a lot of information provided in Epicor. From Simple viewers to detailed information for the owner of the company, there is a lot of information. Also, let me mention, the Audit information. From a simple sku change to deletions, everything is recorded in an audit trail. It really helps to stop a thief or simply help you see what you did so you can undo it. Epicor also has a great security system. Their security bits allow you to decide who can perform what function. There are a lot of options to the funtions. This allows you to customize functions to your operation. We are not all alike!
It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck
When I call in for support, they connect to my problem, view my computer with me and walk me through a solution and fixing the problem. They educate you and explain in simple terms what they are doing, how and why they fix it. This way, you understand and feel more confident moving forward and I am more efficient using the functions next time. They really are very patient.
We got excellent support from Revel whenever we needed it. I personally worked with several Revel client support reps, and they were all extremely dedicated and helpful in assisting with any problem we had.
The process, from my point of view, was handled very well. It was a smooth transaction with lots of support both on site and by phone. All questions were answered and everything was explained each step of the way. A lot of information and support were provided including decisions on options and securities.
I have used Horizon Retail Solutions, Microsoft Dynamics GP, and Eagle N Series. Eagle has been the best option of the three by far. By being fully integrated as one product, Eagle N Series keeps track of every transaction on an individual level. While I did prefer some of the reporting in Dynamics GP, Eagle N Series gives me more confidence in the financial performance of our company.
Revel Systems has a much more intuitive user interface and reporting suite than Micros, which was our previous POS system. It's also more equipped to handle multiple types of service than something like Square. We ultimately went with Revel because of the inventory tracking function. We thought it stacked up better against its competitors.
