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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epic Cadence

    Score9 out of 10
    N/AEpic Cadence is the company's medical scheduling module.N/A

    RXNT

    Score8 out of 10
    N/ARXNT is an ambulatory healthcare tech solution for medical practices and healthcare organizations. Since 1999, RXNT has offered integrated, customizable, ONC-certified Clinical and Practice Management software for medical offices, healthcare organizations, and specialists across the United States. RXNT's suite of technology includes provides Clinical EHR, Practice Management, Medical Billing and RCM, E-Prescribing, Practice Scheduling, Patient Portal for medical professionals.…

    $118

    per month per user

    Pricing
    Epic CadenceRXNT
    Editions & Modules
    No answers on this topic
    EHR Bundle
    $118
    per month per provider
    PM Bundle
    $207
    per month per provider
    Full Suite
    $319
    per month per provider
    Offerings
    Pricing Offerings
    Epic CadenceRXNT
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Pricing includes a free setup and training period, free data transfer and storage, and free in-house support. Plus, 24/7 cloud-based access, regular system upgrades, and mobile applications. All plans are per provider, and the pricing structure is an annual contract, billed monthly or yearly. A 10% discount is available for yearly billing.
    More Pricing Information
    Community Pulse
    Epic CadenceRXNT
    Considered Both Products
    Epic
    No answer on this topic
    RXNT
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    Epic CadenceRXNT
    Patient Scheduling
    Comparison of Patient Scheduling features of Epic Cadence Enterprise Scheduling and RXNT
    Feature
    Epic Cadence Enterprise Scheduling
    -
    Ratings
    RXNT
    10.0
    1 Ratings
    23% above category average
    Automated appointment reminders00 Ratings10.01 Ratings
    Multi-location support00 Ratings10.01 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Epic Cadence Enterprise Scheduling and RXNT
    Feature
    Epic Cadence Enterprise Scheduling
    -
    Ratings
    RXNT
    7.0
    1 Ratings
    4% below category average
    Charting / document management00 Ratings10.01 Ratings
    Templates00 Ratings10.01 Ratings
    Patient portal00 Ratings5.01 Ratings
    Mobile/tablet support00 Ratings5.01 Ratings
    Fax integration00 Ratings2.01 Ratings
    E-prescribing00 Ratings10.01 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Epic Cadence Enterprise Scheduling and RXNT
    Feature
    Epic Cadence Enterprise Scheduling
    -
    Ratings
    RXNT
    10.0
    1 Ratings
    19% above category average
    HIPAA compliance00 Ratings10.01 Ratings
    Role-based permission levels00 Ratings10.01 Ratings
    Data backups and redundancy00 Ratings10.01 Ratings
    Local mode / networking failsafe00 Ratings10.01 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Epic Cadence Enterprise Scheduling and RXNT
    Feature
    Epic Cadence Enterprise Scheduling
    -
    Ratings
    RXNT
    7.5
    1 Ratings
    1% below category average
    Task tracking00 Ratings5.01 Ratings
    Multi-office / multi-physician capabilities00 Ratings10.01 Ratings
    Best Alternatives
    Epic CadenceRXNT
    Small Businesses
    No answers on this topic
    athenaClinicals
    Score9.6 out of 10
    Medium-sized Companies
    No answers on this topic
    CareLogic EHR
    Score10 out of 10
    Enterprises
    No answers on this topic
    Epic
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epic CadenceRXNT
    Likelihood to Recommend
    8.0
    (9 ratings)
    8.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.7
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Epic CadenceRXNT
    Likelihood to Recommend
    Epic
    Cadence Enterprise Scheduling is particularly useful in a multiple provider, multiple location scenario. It is also quite useful in situations where there are multiple rooms or pieces of equipment that need to be scheduled.
    Incentivized
    Read full review
    RXNT
    For my psychiatric telehealth practice, RXNT is just about perfect! Once the patient paperwork packet was completed, the portal is opened and my encounter templates were up and ready to use - I could spend time actually listening to the patient because my paperwork pulls into the chart and subsequent visits can be duplicated/updated easily. It just takes time to get everything completed and ready for use. I didn't have much down time between switching my EMRs which was a little stressful trying to get patient charts moved and my paperwork built.
    Incentivized
    Read full review
    Pros
    Epic
    • The system is simple to use it helps schedulers create appointments and, avoids placing patients in situations where they are scheduled at the same time in different facilities.
    • It has many reports that can help managers maintain a smooth operation and shows what areas need to improve.
    • It has a one place for all scheduling information for schedulers to see patient's appointments, especially when patients do not recall where or when their next appointments will be.
    • The system can be created in such a way that you can control who can make appointments and who can't.
    • They system when built provides warnings to schedulers helping to minimize many scheduling errors like overbooking.
    Incentivized
    Read full review
    RXNT
    • Patient portal, communications with patients and an easy to use platform for communciation.
    • Auto posting features and claim scrubbing tools.
    • Claim management and the ability to easily work to correct claims errors, rejections, and denials.
    • Easy customizable reporting tools for administrative analysis on our perfromance.
    Incentivized
    Read full review
    Cons
    Epic
    • Questionnaires: EPIC seems to be very stringent on questionnaires and how may can be attached (only 1) on a Cadence level causing us to be quite inventive on how to get questioned answered on only certain visit types. One big stumbling block was the Ebola questionnaire. Currently we have a particular questionnaire for new Phy. Therapy patients which prevents us from adding the Ebola questionnaire to NEW patients. We are still struggling with this.
    • Patient Itinerates used for multiple appointments: Not very professional looking regardless of how you set up (OP visits, instructions etc: Most practices will not use the itinerary therefore adding dollars to having printing cards with the practice name on them. (the old fashioned way)
    • Building new DEP records: Wish there was a way to copy entire builds from one DEP to another.
    • Security": EPIC security is a nightmare to develop for multi faced users. RN that schedule appointments. Many of our practices are small practices that only have 2-3 people (the doc, the RN and the scheduler/biller . This creates the need for everyone to do everything from a scheduling perspective and building this security can become very cumbersome from practice to practice as each is unique.
    Incentivized
    Read full review
    RXNT
    • The ads are very annoying and distracting. I would like to see these removed.
    • Sometimes when using the prescribing feature, the list of meds is unscrollable. This is likely a glitch that could be fixed.
    • Same thing after choosing a pharmacy. The preview page of Rx is unscrollable, making it impossible to see all of them. Would like to see this fixed as well.
    • Would like to be able to add more templates under the macros but it is not clear how to do this.
    Incentivized
    Read full review
    Likelihood to Renew
    Epic
    No answers on this topic
    RXNT
    This is exactly what we needed and I can’t think of of another system that can give us better service and customer support for a better price.
    Incentivized
    Read full review
    Usability
    Epic
    As stated earlier, it seems to be the best out there, from a built perspective as well as a user application. While some practices feel it to be time consuming (Cadence/Prelude) together others who see the whole integration thru the Epicare and Resolute systems love it. From an IT perspective, while sometimes cumbersome to build, the end results are pleasing and satisfying. We can usually accomplish what we set out to do with the practice vision in mind.
    Incentivized
    Read full review
    RXNT
    Having used other systems, there are still items I would like to see added to this platform. Additional forms, understanding of how to load those forms into the system. Ability for clients to access those forms. And the ability to upload forms that are coming in externally. This would be helpful.
    Incentivized
    Read full review
    Reliability and Availability
    Epic
    No answers on this topic
    RXNT
    We have not had any issues being able to connect.
    Incentivized
    Read full review
    Performance
    Epic
    No answers on this topic
    RXNT
    No issues at all. We could not be happier with this system
    Incentivized
    Read full review
    Support Rating
    Epic
    EPIC has been great in their support and communication at all hours. They also openly communicate when an application TS (Technical Support) will be away and who is covering for that person. During standard non working hours - you always know what number and who to call to get resolution to issues that arise at those times
    Incentivized
    Read full review
    RXNT
    Super quick response to any questions I have had
    Incentivized
    Read full review
    Online Training
    Epic
    EPI webinars are most informative and not a long drawn out presentation. It also offer screen shots and practice tools.
    Incentivized
    Read full review
    RXNT
    Gabrielle and all the rest of our trainers were great!
    Incentivized
    Read full review
    Implementation Rating
    Epic
    Use implementation team from EPIC but know what you want and make sure that it=s what you get. You can be easily swayed by lack of knowledge on the application and therefore decisions are made that are not correct and then have to be redone. EPIC including Cadence needs a great understanding of the workflows you currently have and how they will be impacted by your build. We had a great understanding of the existing workflows in the offices, however lack of knowledge on the Cadence IT side, had a large impact on what was delivered as our implementers believed that a standard EPIC workflow would suffice and did not.
    Incentivized
    Read full review
    RXNT
    It was fantastic! The training was easy and everyone was very helpful and knowledgeable throughout the whole process
    Incentivized
    Read full review
    Alternatives Considered
    Epic
    Centricity was limited in ability to scale and customize compared to Cadence for our environment. Also the regular updates for Cadence vs. Centricity is where Cadence really shines. Vendor support is also much better with Cadence over Centricity. We also like the robust capability of the reporting module in Cadence over other vendors.
    Incentivized
    Read full review
    RXNT
    RXNT offers better quality and more customization for the cost. Valant was very expensive regardless if you wanted a few features or the entire EHR. eClinical Works is easy to duplicate records but then it can take a while to update with current information. And their updated version...you might need a magnifying glass especially if you are using on a laptop. I love the larger font and overall appeal of RXNT much better
    Incentivized
    Read full review
    Scalability
    Epic
    No answers on this topic
    RXNT
    It fits our needs perfectly
    Incentivized
    Read full review
    Professional Services
    Epic
    No answers on this topic
    RXNT
    I can’t saw enough about how great everyone was
    Incentivized
    Read full review
    Return on Investment
    Epic
    No answers on this topic
    RXNT
    • RXNT has allowed us to ramp up bringing on new clients from an average of 90 to 120 days to under 60 days.
    • We have save an average of 3-5 hours per month on admin costs due to the extensive, easy to understand reporting tools.
    • Clean claim accuracy has risen by an additional 7% using RXNT.
    Incentivized
    Read full review
    ScreenShots

    RXNT Screenshots

    Screenshot of RXNT's clinical EHR software, where users can document patient encounters using custom templates & notes, as well as manage medications and demographic information.Screenshot of RXNT's Medical Billing software, used to automate billing for faster payments, improve the claims pipeline, and improve the revenue cycle with advanced analytics.Screenshot of RXNT's Practice Scheduling software, used to manage patient and resource appointments, accept co-pays and payments, as well as manage patient reminders.Screenshot of RXNT's Patient Portal, designed for modern patient engagement and telemedicine, patients can manage all their health information, appointments, labs, and messages.