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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Entrinsik Informer

    Score10 out of 10
    N/AEntrinsik Informer is a web-based reporting and business intelligence application popular in the higher education vertical market. It helps organizations transform real-time data into actionable information by delivering ad-hoc reporting, data analysis, and interactive dashboards.N/A

    SAP Lumira Discovery

    Score4.4 out of 10
    N/ASAP Lumira Discovery is SAP’s data visualization and discovery application. It facilitates data discovery, visualization, and analysis by assisting users with creation of dashboards, infographics, presentations, data facets, tag clouds, and more.

    $185

    per user

    Pricing
    Entrinsik InformerSAP Lumira Discovery
    Editions & Modules
    No answers on this topic
    SAP Lumira, standard edition
    $185
    per user
    Offerings
    Pricing Offerings
    Entrinsik InformerSAP Lumira Discovery
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Entrinsik InformerSAP Lumira Discovery
    Considered Both Products
    Entrinsik
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    6 Answers
    Features
    Entrinsik InformerSAP Lumira Discovery
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Entrinsik Informer and SAP Lumira Discovery
    Feature
    Entrinsik Informer
    7.3
    8 Ratings
    11% below category average
    SAP Lumira Discovery
    8.0
    97 Ratings
    2% below category average
    Pixel Perfect reports5.51 Ratings00 Ratings
    Customizable dashboards9.17 Ratings8.097 Ratings
    Report Formatting Templates7.57 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Entrinsik Informer and SAP Lumira Discovery
    Feature
    Entrinsik Informer
    8.6
    11 Ratings
    7% above category average
    SAP Lumira Discovery
    7.3
    103 Ratings
    10% below category average
    Drill-down analysis9.19 Ratings10.0100 Ratings
    Formatting capabilities8.210 Ratings7.0103 Ratings
    Integration with R or other statistical packages8.21 Ratings00 Ratings
    Report sharing and collaboration9.110 Ratings5.098 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Entrinsik Informer and SAP Lumira Discovery
    Feature
    Entrinsik Informer
    9.1
    11 Ratings
    9% above category average
    SAP Lumira Discovery
    6.1
    95 Ratings
    31% below category average
    Publish to Web9.14 Ratings7.082 Ratings
    Publish to PDF9.19 Ratings5.094 Ratings
    Report Versioning9.13 Ratings00 Ratings
    Report Delivery Scheduling9.17 Ratings6.355 Ratings
    Delivery to Remote Servers9.11 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Entrinsik Informer and SAP Lumira Discovery
    Feature
    Entrinsik Informer
    7.3
    1 Ratings
    9% below category average
    SAP Lumira Discovery
    4.3
    104 Ratings
    60% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.31 Ratings5.0102 Ratings
    Location Analytics / Geographic Visualization7.31 Ratings6.095 Ratings
    Predictive Analytics00 Ratings2.072 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Entrinsik Informer and SAP Lumira Discovery
    Feature
    Entrinsik Informer
    9.1
    11 Ratings
    7% above category average
    SAP Lumira Discovery
    -
    Ratings
    Multi-User Support (named login)9.111 Ratings00 Ratings
    Role-Based Security Model9.19 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.18 Ratings00 Ratings
    Report-Level Access Control9.11 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Entrinsik Informer and SAP Lumira Discovery
    Feature
    Entrinsik Informer
    9.1
    1 Ratings
    15% above category average
    SAP Lumira Discovery
    -
    Ratings
    Responsive Design for Web Access9.11 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile9.11 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Entrinsik Informer and SAP Lumira Discovery
    Feature
    Entrinsik Informer
    8.2
    1 Ratings
    5% above category average
    SAP Lumira Discovery
    -
    Ratings
    REST API8.21 Ratings00 Ratings
    Best Alternatives
    Entrinsik InformerSAP Lumira Discovery
    Small Businesses
    Cyfe
    Score8.8 out of 10
    Cyfe
    Score8.8 out of 10
    Medium-sized Companies
    Zendesk Explore
    Score8.7 out of 10
    Zendesk Explore
    Score8.7 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score9.7 out of 10
    Jaspersoft Community Edition
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Entrinsik InformerSAP Lumira Discovery
    Likelihood to Recommend
    10.0
    (77 ratings)
    5.0
    (105 ratings)
    Likelihood to Renew
    8.7
    (67 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (14 ratings)
    8.0
    (15 ratings)
    Availability
    9.1
    (3 ratings)
    9.0
    (1 ratings)
    Performance
    8.3
    (2 ratings)
    7.0
    (1 ratings)
    Support Rating
    10.0
    (11 ratings)
    7.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    6.0
    (1 ratings)
    Online Training
    7.3
    (2 ratings)
    6.0
    (1 ratings)
    Implementation Rating
    9.0
    (5 ratings)
    10.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    2.0
    (1 ratings)
    Data Sharing and Collaboration
    8.0
    (12 ratings)
    2.0
    (83 ratings)
    Data Sources
    8.0
    (12 ratings)
    10.0
    (89 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    7.1
    (2 ratings)
    6.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Entrinsik InformerSAP Lumira Discovery
    Likelihood to Recommend
    Entrinsik
    It makes creating queries very easy for end users so not only research or technicians can do it. The availability for creating Live reports that are accessible via Excel on the network has given many of our users the ability to get the information they need in a format they can use without needing someone to translate the raw data
    Incentivized
    Read full review
    SAP
    Infographics derived from specific data sources appears to be well suited for development using Lumira. The development of executive level dashboards was less appropriate from my perspective. The software does not provide sufficient demonstration or samples for the users to learn from in my opinion.
    Incentivized
    Read full review
    Pros
    Entrinsik
    • Simple user-interface: Informer is relatively easy to learn and end users can begin running reports and creating new reports quickly.
    • Email "burst" functionality: This feature allows emails to be sent out based on data in the report. So for example, a report could be scheduled that would email all student employment managers listing out the specific employees that report to them that haven't submitted their time sheets. Each manager would only see the rows that correspond to their email address.
    • Analytics and grouping: Users can quickly drag columns to group and sub-total, and can use the analytics tab to get deeper insights into the data.
    Incentivized
    Read full review
    SAP
    • SAP has built in features you would expect from a data visualization package, like easy import from other SAP systems.
    • SAP has most of the typical charts that you would expect in order to visualize your data.
    • SAP allows you to have multiple charts on one visualization for your data.
    Incentivized
    Read full review
    Cons
    Entrinsik
    • There are a lot of reports that we have in Informer that say they have never been run, even though I know they have been run. So that makes it really difficult to determine which reports can be deleted to keep a tidy report list.
    • The only other complaint I have about Informer is that there doesn't seem to be a properly detailed error code/message when the student information system can't be accessed. For example, I am currently trying to move Informer to its own standalone server and I get an error message saying that our license isn't valid. Informer Support sent a new license, which prompted the same message, and the only explanation they have given me is that Informer can't reach the student information system. I would think that if that were the case, the error message would say that instead of an invalid license.
    Incentivized
    Read full review
    SAP
    • Even though the process of creating visualizations of data is now greatly improved, it could still be a lot better as users become accustomed to this kind of tool and bring forward edge cases the developers did not anticipate.
    • It would be awesome to have a cross platform tool that works on more than just Windows.
    • Some options for specific graphs feel limiting.
    Incentivized
    Read full review
    Likelihood to Renew
    Entrinsik
    Informer has been handily meeting most of our reporting needs, and we've created a library of hundreds of reports that are used every day. They have a terrific support service to help when you have questions, and I've found them to be great at listening to what customers would like and adding new features. They are a small company that really listens and really cares, and I've been very pleased over the past few years getting to know them.
    Read full review
    SAP
    Given the scope ,maintanence , support and budget are the main drivers to deciding renewal of a software
    Incentivized
    Read full review
    Usability
    Entrinsik
    From the perspective of the new user and a seasoned user I would say eight would represent both parties. It presents a 'familiar' interface and easy to navigate display. Tagging is quite nice and allows for organization of reports based on those tags. These have to be monitored like anything else to keep them consistent but provides a better than average means of organizing reports.
    Read full review
    SAP
    SAP Lumira is very good self service analytical tool with powerful capabilities. However need to look into other SAP products in BI space, like SAP SAC. SAP Lumira is more used for custom and complex analytical need in business intelligence area. Also SAP Lumira is going out of maintenance in coming future replaced by SAP SAC.
    Incentivized
    Read full review
    Reliability and Availability
    Entrinsik
    We have 10 concurrent licenses and we average between 6-8 at any given time during the day; and we host the application.
    Read full review
    SAP
    Lumira is a desktop application runs in its own JVM. It installs its own java runtime libraries to avoid any core java version conflicts. The availability of the application is completely relies on individual machine hardware configuration. On a decent desktop, it performs well and always launches in either 32 or 64 bit environment based on the hosts system's OS
    Incentivized
    Read full review
    Performance
    Entrinsik
    No answers on this topic
    SAP
    The performance is linear with amount of data that is being explored. We have done some benchmarks acquiring 10million data cells without having any performance problems. We need to make proper adjustments to jvm run time properties to start with higher heap size and other parameters that optimizes the run time performance
    Incentivized
    Read full review
    Support Rating
    Entrinsik
    Always able to get acceptable solutions in reasonable time from friendly support staff. Initial contact is always with knowledgeable person - not someone reading from a script trying to screen calls. Thanks Entrinsik for being in tune with my needs.
    Incentivized
    Read full review
    SAP
    It does not have many bugs or issues since not a lot of new features are being added. The customer support for SAP Lumira Discovery is good and anyone considering this as a self-service tool would be happy. It integrates well in the SAP BI suite of products and the overall experience is positive.
    Incentivized
    Read full review
    In-Person Training
    Entrinsik
    No answers on this topic
    SAP
    We did not take in-person training
    Incentivized
    Read full review
    Online Training
    Entrinsik
    No answers on this topic
    SAP
    Most of the user guides are pretty comprehensive and very easy to understand. The product itself is designed to be self-serve tool, did not need much of the end-user training. Most of the training we had is to how to read the data, how to explore the data, how to acquire the data etc.
    Incentivized
    Read full review
    Implementation Rating
    Entrinsik
    We bought the product on a Thursday morning, and we were writing reports on Friday afternoon. We did take about a month to manage the Mapping, Linking and Security to allow us to open it up across campus. We are now mapping from as many third-party vendors as we can to enable the creation of more ad-hoc reporting.
    Read full review
    SAP
    Installing the desktop software on end-user machines is always challenging. The machine specifications are the biggest factor when running Lumira and be able to handle large datasets during data exploration. This often demands beefy machines at least for power-users. Although Lumira software licensing is not a big problem but managing partner's extensions and keeping track of their individual licenses may be an issue. If there is a way to bundle the more popular extensions such as vSQL or vOLAP should be bundled in core product and offer them as part of Lumira license instead of a separate license which causer operational burden.
    Incentivized
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    Alternatives Considered
    Entrinsik
    I have experience with Advizor AnalystX, and it was just awful. It is advertised as an interactive reporting tool, in which you can use your mouse to select and segment constituents by where they live (by clicking on a map), how much they've given to your institution, when they last gave, etc. In practice, their map feature was unusable; it's a static map image (imagine a paper map hung on your wall), rather than draggable and zoomable Google Maps, and it required hours of work to configure one map region. As far as computing constituents' giving statistics, it required way too much back-end work to build simple giving totals.
    Incentivized
    Read full review
    SAP
    Even though SAP Analytics Cloud is considered to be better in aspects such as data connectivity or analytics, we decided to choose Lumira as it was easier to understand, learn and use. As our business is not really that big and does not require the inclusion of large amounts of data, Lumira was overall the safest and most comfortable option. Also, some members in our team had previous knowledge so it was easier to adapt
    Incentivized
    Read full review
    Scalability
    Entrinsik
    No answers on this topic
    SAP
    Enterprise wide implementation is a challenge with data security and trustedness. No easy installation can be done across the enterprise. no upgrade paths also available from SAP. They have so much of experience with desktop implementation, there it could be a controlled environment with a capital budget. These may be resolved in the upcoming releases
    Incentivized
    Read full review
    Return on Investment
    Entrinsik
    • We have definitely improved customer service due to better reporting using Informer. All departments are better empowered to help our students in a more timely and accurate manner.
    • Using Informer has given us the ability to eliminate functionality within our ERP system and offload reporting to a data store instead of the transactional system. This has resulted in successfully upgrading our core systems and improved response times.
    Read full review
    SAP
    • We could obtain original data from vast and detailed corporate and personal data sources.
    • We could share visual analysis results with stakeholders via the cloud, and it could also be viewed on a tablet.
    • It is very flexible and accurate to use. It can be used for forecasting sales, resource planning, and scheduling.
    Read full review
    ScreenShots

    Entrinsik Informer Screenshots

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    SAP Lumira Discovery Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot