TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EngageBay

    Score6.9 out of 10
    N/AEngageBay is presented by the vendor as a powerful, simple, affordable, and integrated all-in-one marketing, sales, and service automation platform with a free CRM, designed for small businesses and startups to grow their business to the next level. It comprises a marketing automation suite to help businesses save time, nurture audiences and automate routines, manual tasks; free CRM and sales automation designed to keep users organized by storing and categorizing all email contacts, track deals,…

    $12.74

    per month per user

    Salesflare

    Score6 out of 10
    Small Businesses (1-50 employees)
    Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.

    $39

    per month per user

    Pricing
    EngageBaySalesflare
    Editions & Modules
    FREE
    $0
    per month per user
    BASIC
    $12.74
    per month per user
    GROWTH
    $42.49
    per month per user
    PRO
    $84.99
    per month per user
    Growth
    $39
    per month per user
    Pro
    $64
    per month per user
    Enterprise
    $124
    per month per user
    Offerings
    Pricing Offerings
    EngageBaySalesflare
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    EngageBaySalesflare
    Considered Both Products
    EngageBay Inc.
    No answer on this topic
    Salesflare
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    12 Answers
    Features
    EngageBaySalesflare
    Sales Force Automation
    Comparison of Sales Force Automation features of EngageBay and Salesflare
    Feature
    EngageBay
    8.2
    1 Ratings
    6% above category average
    Salesflare
    8.1
    11 Ratings
    5% above category average
    Customer data management / contact management10.01 Ratings8.811 Ratings
    Workflow management10.01 Ratings8.711 Ratings
    Opportunity management8.01 Ratings8.011 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.01 Ratings9.011 Ratings
    Contract management8.01 Ratings10.01 Ratings
    Interaction tracking8.01 Ratings8.811 Ratings
    Territory management00 Ratings5.12 Ratings
    Quote & order management00 Ratings6.12 Ratings
    Channel / partner relationship management00 Ratings8.27 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of EngageBay and Salesflare
    Feature
    EngageBay
    8.5
    1 Ratings
    12% above category average
    Salesflare
    8.3
    1 Ratings
    10% above category average
    Case management7.01 Ratings9.01 Ratings
    Help desk management10.01 Ratings9.01 Ratings
    Call center management00 Ratings7.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of EngageBay and Salesflare
    Feature
    EngageBay
    10.0
    1 Ratings
    28% above category average
    Salesflare
    8.7
    10 Ratings
    14% above category average
    Lead management10.01 Ratings8.710 Ratings
    Email marketing10.01 Ratings8.89 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of EngageBay and Salesflare
    Feature
    EngageBay
    9.0
    1 Ratings
    17% above category average
    Salesflare
    8.0
    11 Ratings
    5% above category average
    Task management10.01 Ratings8.011 Ratings
    Billing and invoicing management8.01 Ratings8.01 Ratings
    Reporting9.01 Ratings8.011 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of EngageBay and Salesflare
    Feature
    EngageBay
    7.5
    1 Ratings
    1% below category average
    Salesflare
    8.2
    11 Ratings
    8% above category average
    Pipeline visualization8.01 Ratings9.011 Ratings
    Customizable reports7.01 Ratings7.810 Ratings
    Forecasting00 Ratings7.99 Ratings
    Customization
    Comparison of Customization features of EngageBay and Salesflare
    Feature
    EngageBay
    7.5
    1 Ratings
    0% above category average
    Salesflare
    8.7
    10 Ratings
    15% above category average
    Custom fields10.01 Ratings8.110 Ratings
    Scripting environment5.01 Ratings00 Ratings
    Custom objects00 Ratings10.02 Ratings
    API for custom integration00 Ratings8.110 Ratings
    Security
    Comparison of Security features of EngageBay and Salesflare
    Feature
    EngageBay
    10.0
    1 Ratings
    18% above category average
    Salesflare
    8.1
    10 Ratings
    3% below category average
    Single sign-on capability10.01 Ratings8.17 Ratings
    Role-based user permissions10.01 Ratings8.010 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of EngageBay and Salesflare
    Feature
    EngageBay
    9.0
    1 Ratings
    20% above category average
    Salesflare
    8.9
    8 Ratings
    19% above category average
    Marketing automation10.01 Ratings8.88 Ratings
    Compensation management8.01 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of EngageBay and Salesflare
    Feature
    EngageBay
    5.0
    1 Ratings
    38% below category average
    Salesflare
    8.9
    11 Ratings
    19% above category average
    Mobile access5.01 Ratings8.911 Ratings
    Social CRM
    Comparison of Social CRM features of EngageBay and Salesflare
    Feature
    EngageBay
    -
    Ratings
    Salesflare
    8.5
    8 Ratings
    15% above category average
    Social data00 Ratings8.88 Ratings
    Social engagement00 Ratings8.18 Ratings
    Best Alternatives
    EngageBaySalesflare
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesmate
    Score10 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EngageBaySalesflare
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (11 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (9 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (9 ratings)
    User Testimonials
    EngageBaySalesflare
    Likelihood to Recommend
    EngageBay Inc.
    I would absolutely recommend EngageBay to any customer looking to switch from Marketo or Salesforce that wanted a cheaper solution while still highly effective. Those platforms require hands-on integration consultants and full-time employees that know how to handle those CRMs. This CRM is easy to use for any beginner marketer.
    Incentivized
    Read full review
    Salesflare
    In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
    Read full review
    Pros
    EngageBay Inc.
    • Lead / customer tracking
    • Automated emails
    • Automations
    Incentivized
    Read full review
    Salesflare
    • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
    • Powerful data automation features so everything you do has maximum bottom-line impact.
    • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
    Read full review
    Cons
    EngageBay Inc.
    • Landing pages
    • Livechat feature
    • Lead/customer integration
    Incentivized
    Read full review
    Salesflare
    • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
    • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
    • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
    Incentivized
    Read full review
    Usability
    EngageBay Inc.
    EngageBay's incredibly easy to use. I was able to pick up the CRM and start using right away with little issues. Anyone with basic CRM knowledge should be able to get started on EngageBay easy. Their customer service team also makes onboarding very easy and will work with you on any issue.
    Incentivized
    Read full review
    Salesflare
    The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
    Read full review
    Support Rating
    EngageBay Inc.
    Their support team is incredibly response, with a livechat option anytime during business hours. I was able to work with them on a variet of issues and they were extremely hands-on. The same reps are always there and friendly and ready to work with. There isn't a CRM that has better customer service.
    Incentivized
    Read full review
    Salesflare
    Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
    Read full review
    Alternatives Considered
    EngageBay Inc.
    Salesforce and Marketo are the strongest CRM products out there in the space. The drawback they have is that they are immensely expensive and complex to set-up / use. Salesforce is extremely complex, especially when using in conjunction with Pardot. EngageBay is simple, easy to use, and easy to build from. And their customer service is far more responsive than those platforms.
    Incentivized
    Read full review
    Salesflare
    Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
    Incentivized
    Read full review
    Return on Investment
    EngageBay Inc.
    • Improved lead management and helped build lead data by 4-5x in size
    • Helped improve investor base with 100-150% growth in investors by year 1
    • Generated dozens of calendar invites to call potential investors in first year
    Incentivized
    Read full review
    Salesflare
    • As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
    • I like the price point - lots of features for a reasonable price.
    Read full review
    ScreenShots

    Salesflare Screenshots

    Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.