Engage121 vs. X Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Engage121
Score 4.0 out of 10
N/A
Engage121 Enterprise is a social media management, monitoring, publishing and reporting application serving multiple users across an enterprise – from brand managers, community managers, and the marketing team through to individual outlet owners.N/A
X Pro
Score 7.9 out of 10
N/A
Replacing the former TweetDeck, X Pro is a social media dashboard application for management of Twitter accounts.N/A
Pricing
Engage121X Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Engage121X Pro
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Engage121X Pro
Features
Engage121X Pro
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Engage121
7.2
Ratings
7% below category average
X Pro
-
Ratings
Boolean keyword searches3.30 Ratings00 Ratings
Filtering out noise/spam9.00 Ratings00 Ratings
Sentiment analysis7.50 Ratings00 Ratings
Broad channel coverage9.00 Ratings00 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Engage121
8.6
Ratings
7% above category average
X Pro
-
Ratings
Content planning and scheduling8.70 Ratings00 Ratings
Audience targeting8.00 Ratings00 Ratings
Content optimization8.50 Ratings00 Ratings
Workflow management9.10 Ratings00 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Engage121
9.0
Ratings
13% above category average
X Pro
-
Ratings
Automated routing and prioritization9.00 Ratings00 Ratings
Customer interaction histories9.00 Ratings00 Ratings
Bulk actions9.00 Ratings00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Engage121
7.9
Ratings
2% above category average
X Pro
-
Ratings
Lead generation8.00 Ratings00 Ratings
Content marketing8.00 Ratings00 Ratings
Paid media management8.00 Ratings00 Ratings
Campaigns and promotions7.60 Ratings00 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Engage121
4.3
Ratings
65% below category average
X Pro
-
Ratings
Twitter6.90 Ratings00 Ratings
Facebook6.00 Ratings00 Ratings
LinkedIn1.00 Ratings00 Ratings
Google+5.80 Ratings00 Ratings
YouTube2.00 Ratings00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Engage121
6.8
Ratings
15% below category average
X Pro
-
Ratings
Campaign success analytics6.50 Ratings00 Ratings
Real-time tracking7.00 Ratings00 Ratings
Competitor analysis7.00 Ratings00 Ratings
Account management
Comparison of Account management features of Product A and Product B
Engage121
8.8
Ratings
9% above category average
X Pro
-
Ratings
Role-based user permissions & privileges8.50 Ratings00 Ratings
Mobile access9.00 Ratings00 Ratings
Best Alternatives
Engage121X Pro
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Sprinklr Social
Sprinklr Social
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Engage121X Pro
Likelihood to Recommend
6.1
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
4.0
(0 ratings)
7.1
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Availability
-
(0 ratings)
8.4
(0 ratings)
Performance
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Engage121X Pro
Likelihood to Recommend
If you are in the franchising or multiple location industry, Engage121 could be very valuable and save a lot of time.
Read full review
TweetDeck is very useful in an industry that requires the gathering of news and sharing of one's own content. We use it on a daily basis to keep track of breaking stories and key trends to inform what content we produce. After this content is produced and published, we then push it on social using TweetDeck. While many things are posted immediately, we also schedule a lot of content throughout the day to ensure 24-hour coverage. The platform is remarkably suited to this job, more so than the native web client.
Read full review
Pros
  • Software updates quickly
  • Customer service with Engage121 is very quick
Read full review
  • TweetDeck provides a detailed snapshot of your timeline and mentions in one view.
  • TweetDeck allows for scheduling across multiple accounts, and shows when each tweet is ready for publish.
  • TweetDeck allows you to customize the information you see for each account. If you don't want to see mentions but do want to see DMs for a certain account, you can do that.
Read full review
Cons
  • The platform was rather slow, and sometimes glitchy to use.
  • Would like more detailed analytics that breaks down each social page attached to the platform rather than general, over-arching analytics.
  • Pricing is high for the functionality.
Read full review
  • Muting in lists - I have several lists, but I am only allowed to mute in a home feed. I would like to mute things not just in home, but in lists as well.
  • I have no other complaints. I really love Tweetdeck.
Read full review
Likelihood to Renew
We are choosing a new platform to go with. It is not my choice to leave Engage121, but it has the majority of the capabilities that we need to get things done. That said, if needed, I would choose to use it.
Read full review
As I previously mentioned, if TweetDeck were to increase some features and integrations, cleaned up its interface, and developed a tool to measure ROI, it would remain competitive with HootSuite and Hubspot. Altogether, it is an effective tool for the job of scheduling and monitoring your impact on Twitter, it falls behind other competitors that offer a more robust solution.
Read full review
Usability
No answers on this topic
I think TweetDeck is very easy to use and set up. If you've used Twitter or X before, you will be able to easily understand how to use TweetDeck, as they base their UX/UI on the real platform. It has a similar look and feel, though you can do much more when logged into a single account on the platform.
Read full review
Reliability and Availability
No answers on this topic
TweetDeck tends to be available for use majority of the time...however, I've had times where it would get stuck in a loop and then post my Tweet multiple times.
Read full review
Performance
No answers on this topic
Besides posting multiple times when stuck in a loop not other real issues.
Read full review
Support Rating
No answers on this topic
TweetDeck is a great platform for using Twitter, and I heartily recommend it to anyone who continues to use the native client. Having both a web client and application means it can be used anywhere and on any computer, even if you are unable to install applications on your PC. For any news editor who needs to keep tabs on the latest news and promote your own content - TweetDeck is a must-have.
Read full review
Implementation Rating
No answers on this topic
Easy download and launch of application.
Read full review
Alternatives Considered
I did not have a role in choosing Engage121
Read full review
We found TweetDeck was simpler to use and easier to navigate for handling tweets than Hootsuite. While it did not have the broader ability to handle multiple social media platforms, unlike Hootsuite, its ability to give you great oversight of many Twitter/X accounts at once meant it was the ideal tool for that platform. Hootsuite, however, has deeper sophistication and opportunities for social media managers looking to handle everything in one place.
Read full review
Return on Investment
  • Scheduling posts ahead
Read full review
  • As an intern it is much easier to get through social media posting and move on to other tasks with a scheduling tool like TweetDeck.
  • Although TweetDeck helps our small staff stay very active on social media, it is not an integral part of what we do on our site. Instead, it helps the team focus on creating content by cutting down time spent managing social media accounts.
Read full review
ScreenShots