TrustRadius

Engage121

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Engage121
Score 4.0 out of 10
N/A
Engage121 Enterprise is a social media management, monitoring, publishing and reporting application serving multiple users across an enterprise – from brand managers, community managers, and the marketing team through to individual outlet owners.N/A
Pricing
Engage121
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Engage121
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Engage121
Features
Engage121
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Engage121
7.2
Ratings
7% below category average
Boolean keyword searches3.30 Ratings
Filtering out noise/spam9.00 Ratings
Sentiment analysis7.50 Ratings
Broad channel coverage9.00 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Engage121
8.6
Ratings
7% above category average
Content planning and scheduling8.70 Ratings
Audience targeting8.00 Ratings
Content optimization8.50 Ratings
Workflow management9.10 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Engage121
9.0
Ratings
13% above category average
Automated routing and prioritization9.00 Ratings
Customer interaction histories9.00 Ratings
Bulk actions9.00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Engage121
7.9
Ratings
2% above category average
Lead generation8.00 Ratings
Content marketing8.00 Ratings
Paid media management8.00 Ratings
Campaigns and promotions7.60 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Engage121
4.3
Ratings
65% below category average
Twitter6.90 Ratings
Facebook6.00 Ratings
LinkedIn1.00 Ratings
Google+5.80 Ratings
YouTube2.00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Engage121
6.8
Ratings
15% below category average
Campaign success analytics6.50 Ratings
Real-time tracking7.00 Ratings
Competitor analysis7.00 Ratings
Account management
Comparison of Account management features of Product A and Product B
Engage121
8.8
Ratings
9% above category average
Role-based user permissions & privileges8.50 Ratings
Mobile access9.00 Ratings
Best Alternatives
Engage121
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternatives
User Ratings
Engage121
Likelihood to Recommend
6.1
(0 ratings)
Likelihood to Renew
4.0
(0 ratings)
User Testimonials
Engage121
Likelihood to Recommend
If you are in the franchising or multiple location industry, Engage121 could be very valuable and save a lot of time.
Verified User
Anonymous
Read full review
Pros
  • Software updates quickly
  • Customer service with Engage121 is very quick
Verified User
Anonymous
Read full review
Cons
  • The platform was rather slow, and sometimes glitchy to use.
  • Would like more detailed analytics that breaks down each social page attached to the platform rather than general, over-arching analytics.
  • Pricing is high for the functionality.
Charlie Foster | TrustRadius Reviewer
Charlie Foster
Local Marketing Specialist
Read full review
Likelihood to Renew
We are choosing a new platform to go with. It is not my choice to leave Engage121, but it has the majority of the capabilities that we need to get things done. That said, if needed, I would choose to use it.
Charlie Foster | TrustRadius Reviewer
Charlie Foster
Local Marketing Specialist
Read full review
Alternatives Considered
I did not have a role in choosing Engage121
Charlie Foster | TrustRadius Reviewer
Charlie Foster
Local Marketing Specialist
Read full review
Return on Investment
  • Scheduling posts ahead
Valerie King | TrustRadius Reviewer
Valerie King
Associate Editor for BNP Media's National Driller, POB and GeoDataPoint
Read full review
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